MS
Michelle S
Active since Nov 2017
8
Reviews
0
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Reviews
8 reviews13 months ago
Horrific experience - avoid at all costs
I voluntarily admitted myself to Helderberg Clinic in Strand during a vulnerable time, seeking help after experiencing traumatic incidents. Unfortunately, my experience there was distressing and left me with new trauma rather than healing. The head nurse exhibited a concerning attitude, being dismissive and unhelpful. When I expressed my concerns about her behavior, I learned that other patients had already filed complaints against her that day. My requests for a room change went ignored despite multiple follow-ups. Medication was seriously mismanaged; my prescriptions were mixed up and not updated as directed by my psychiatrist. When I pointed this out, the nurses responded with irritation, suggesting I "drink what I want." Within days, I experienced severe side effects from the rapid medication changes, including vomiting, diarrhoea and headaches; I could hardly stand, but despite my apparent condition, no staff offered hydration or assistance. During a panic attack, I pressed the nurse call button but waited 20 minutes for help. When I finally approached the front desk, several nurses stood idly while I struggled to breathe. This lack of care is incredibly alarming for anyone seeking support in a mental health facility. Additionally, the environment felt unsafe. A fellow patient discussed drug use in the facility, raising concerns about security and the potential for substance abuse among residents. Inconsistent visitor policies further complicated the experience; while my daughter was denied entry to my room, other patients received visitors without issue, disrupting my rest when I needed it most. One of the few positives was that the food was good and timely, and the art classes provided some enjoyment. However, after working on a meaningful painting, I was unable to retrieve it due to poor communication and oversight. Three nurses were kind and caring, but the unprofessional staff overshadowed their efforts. As a fine artist, the saving grace was the arts/crafts class in which I created a meaningful painting. I was assured it was kept at reception, but when I came to collect it, it was lost without explanation, which deeply saddened me. Overall, Helderberg Clinic Strand was deeply disappointing and concerning. I urge anyone considering this facility for mental health treatment to research other options thoroughly. The "care" provided here does not meet the standards expected for those needing support and healing.
0 replies
13 months ago
Terrible company and customer service.
Horrible experience, poor-quality products (misleading online images), and terrible customer service that promises to implement your requests immediately but never follows through. I spent over a month trying to arrange collection and a refund (which I eventually received). It was a waste of time. I'd recommend you save yourself the hassle and stay away.
0 replies
18 months ago
Hidden fees, cheap and nasty products. Never again!
I'll never order anything from Zando again. What a disappointment! It's a wriggly, unfinished, cheap, and nasty-quality shoe rack. It looks so much better in the picture. A third-party company contacted me because this product came DIRECTLY from China to me, and I had to pay an additional R125 shipping fee that was nowhere on the initial price. Sneaky and anything but transparent.
0 replies
27 months ago
Expect outstanding service, again and again
Delivers outstanding service time and time again. This is our 6th move with Execumove and they are without a doubt SA's number 1 moving company!
58 replies
53 months ago
Smoothest move ever!
We have moved several times; never has a move gone so smoothly as it did with Execu-move! From the first interaction, I could tell that I was dealing with professionals and knew that our valuables were in the best possible hands. Everything went perfectly, from packing to unpacking and helping us set up in our new home. Everything was sealed and marked thoroughly. Efficient, friendly, organized staff; I didn't know a move could happen so quickly! The crew had a measuring tape and a toolbox handy, tightened loose *****s we didn't know needed it! Don't even waste your time with quotes; these guys deserve a 10/10.
53 replies
98 months ago
More than a business, a movement #greatbusiness
Faithful to Nature is my go-to shop. Buying from them, I know their products are cruelty-free (not tested on animals) and I trust them as they ensure all their ingredients, on every single product are safe to use. The companies level of transparency is aspiring and I wish more companies operated with the same integrity as they do. Super convenient and informs you of how make more conscious decision for our planet, animals and fellow humans. Their blog posts are of the highest quality and thoroughly researched. I can't recommend them enough. They are not a business, they are a movement!! Such a great team, phenomenal product choice/suppliers and service. Keeps me coming back again and again. #greatbusiness
105 replies
102 months ago
Took the stress out of moving - highly recommended
It was such a busy time of our lives as we got married and bought a new house. Having the team at Execu-move take care of every detail from start to finish was a lifesaver! The highly experienced team was friendly, punctual, professional and quick. They just took care of everything! Using Execu-Move literally took all the stress out of moving, my husband and I highly recommend them.
61 replies
102 months ago
What a well run company and service! SA can be proud
Buying online with Faithful To Nature is great experience, every single time. I've never had a issue, only a perfect delivery (complete with personalized, hand written note) every time. Well done to Robyn and her team bringing South Africans an ethical, reliable, quality and highly professional service. Such a pleasure to shop with them.
61 replies
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5 (62.5%)
4 Star
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2 Star
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1 Star
3 (37.5%)