PG
Phakama G
Active since Nov 2017
14
Reviews
0
Industries
Reviews
14 reviews11 months ago
Horrible Horrible
I am very disappointed, I advise people to never take this policy. My aunt took a policy for her family, her husband passed away and she still hasn't received her payout imagine having to borrow money to bury a loved one when you made provision for them. This is the saddest time of our lives. Each time they keep sending us pillar to post.
116 replies
14 months ago
Best Agent
This is by far the best rental agent I know. They do routine inspections so you can expect your property to stay in the best form. They respond to emails and send assistance when required. I would recommend them always. Even when it comes to outgoing inspections/refunds, they are far better than all other agents. They are transparent even they they try by all means to find faults so they can deduct your deposit at least they are not *****sters like most agents.
53 replies
15 months ago
Bad Service
I sent a complaint about the service received and I was assured that I would get communication from the store manager from Haasendal KFC. I am still waiting to date. It has been 2 weeks now.
0 replies
16 months ago
HORRIBLE CUSTOMER CARE
I had an issue with receiving 20 wings instead of 30. I then DM's Hungry Lion on Twitter. I received a call from Nandipha Bongo who just asked me when will I be able to collect the rest of my wings. No apology no care whatsoever regarding what I went through with the service at this place. She was so rude that time she is the one that is employed to solve my complaint. I told her that her customer service was not great, still she answered arrogantly. I have let Hungry Lion know about this experience but it seems they do not care one bit. Clearly they just care about our money and not ensuring that the customer receives a great experience. I am extremely upset. When I asked her how this could have happened she asked me how should she know she doesn't work at the branch. I then asked her isn't now I am left wondering why did she call me. Because she thinks I am hungry for just 10 wings?? oh babygirl I can afford my own wings I just don't appreciate being ****med and inconvenienced. Don't go around disrespecting people you don't know
56 replies
82 months ago
Bad service from Manager
I went to fuel up at Caltex Spin road in Litha Park Khayelitsha. After punching in my pin using my card the petrol attendant let me know he was confused as it usually states approved and it didn't it just went off, he asked me to check if I had received and sms I checked and indeed the funds had gone off. He went to enquire inside with the cashier he came back saying it would reverse I should wait, it didn't reverse and I was impatient as I had to go somewhere he then told me I should swip again maybe it is because of network that is why the funds haven't reversed back into my account. I told him that will never happen I will never double pay and at this point I was getting impatient he was inconveniencing me and I had to fetch my kids from school. Their dad insisted he would speak to the cashier and they should go together as he could see the petrol attendant was panicking and I was getting annoyed. They came to an agreement that he should leave his driver's license and come back Sunday if the funds do Infact reverse he would then swipe again. We left and returned Sunday only to find the manager there a d the cashier was off. He told us to just pay back the money as the card had declined, he said that he had dealt with people like us so many times and we should just pay back the money he refused to listen to the explanation of what happened his mind was already made up, he was extremely rude and demeaning we decided to wait for the petrol attendant as we thought maybe he would explain to his manager, what shocked us is that the petrol attendant changed on us too he said our card had declined and that we should pay back their money it was shocking as this was not what he said Friday, his speedpoint machine had a problem it was like he was scared of that manager and he was just saying what he the manager was saying. The manager even called the police saying we will not get the drivers license we should just pay the money. I resorted to saying I will not speak to him as his problem solving s****s are lacking he was not listening to us at all. I demanded to speak to his superior he gave me the run around there too saying he was the manager, I told him I wanted to speak to the person he reported too. He called a lady called Mrs Ebrahim, she agreed to meet up with me and I should bring the card and they will check on the system what was going on with the payment, that was all I wanted for them to chqck before making a conclusion as I had already contacted my bank and they said the funds had left my side waiting on approval from Caltex. Monday I got a call from the cashier that had assisted us initially so she said I must come in and she would check for me. She took my card number and checked and indeed the funds had been received. All that drama for NOTHING, had the manager listed and checked before concluding this could have been avoided. Still on Monday when I was being assisted by the cashier he did not apologize instead he was laughing at videos on his phone. He is rude and incompetent, so is the petrol attendant that assisted us. I am extremely frustrated with that service and an apology from both of them would be great.
105 replies
87 months ago
Unprofessional agent
I saw an apartment listed on Property 24 by Cch Properties. I really loved the place as it is within a great place in Kuils River. I contacted the agent for more information regarding the property and all she asked was "is this cash or bond" already sounding disinterested but because I was interested I responded by letting her know I am looking for a bond. For a while she didn't respond which I perfectly understood as I have delt with Estate agents before. I however asked my partner to call, he did and again Charnelle Van Niekerk was rude saying she is only looking for serious buyers and therefore he must send his documents so she can pre-appove him if he didn't there would be no viewing she also went on to say more. I am fine with the pre-approval but her being rude and undermining was the issue. I am very disappointed as I have delt with agents from Cch Properties and they were very professional this is clearly about her. She needs to learn professionalism and how to deal with people I am extremely unsatisfied with her treatment she instantly made me feel like I was wasting her time.
0 replies
93 months ago
This is emotionally draining
Paid my account my account last year and my name has still not been cleared, i am very annoyed everytime i call i hear stories, that call centre is very useless
53 replies
95 months ago
Rude employees
Went to Makro in Milnerton and forgot my card at home, my mom went to fetch it 20 minutes before they closed the security came to me to tell me they are closing very soon I must make my way out she was extremely rude it ****ed me off I will never buy at that Makro again please make sure you train your staff to respect customers , I will be waiting on an apology from her
53 replies
96 months ago
This is emotionally draining
Time of service at FNB is the only reason I will stop banking there, I mean imagine waiting 30 mins just to collect a card on a day that is not even busy, they need to learn alot from all other banks. This is the only bank that lacks in this department imagine having to take a whole day off to do banking in this day and age?
53 replies
100 months ago
Waiting for almost an hour?
FNB needs to learn from banks like Capitec when it comes to service, waited for more than 30 mins just to get served. I don't think we should be banking like this in 2018 employ more staff if nessasary but exercise putting your client as top priority it's tiring to still have to plan a whole day to sit at a bank. Please! PS went to Canal Walk branch
105 replies
Review Distribution
5 Star
1 (7.142857142857143%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
13 (92.85714285714286%)