TF
Taryn F
Active since Mar 2009
7
Reviews
0
Industries
Reviews
7 reviews1 month ago
Happy Gamer, Happy Home
The main reason I went with UrbanX was for the gaming benefits for my boyfriend. But honestly, for me, the biggest win is that my Netflix doesn't buffer anymore while he's gaming. The network handles the load perfectly. A happy household is a great thing!
0 replies
27 months ago
Thank you to Stefanie Rossouw!
Thanks to Stefanie's guidance, I've seen tangible improvements in my financial situation. Her strategic approach and attention to detail have made a significant impact on reducing my debt and creating a more sustainable financial future.
58 replies
30 months ago
Stefanie - Thank you for your amazing service and support
This review is specifically aimed at Stefanie Rossouw, of the Email Unit - Customer Service Department. Previously, I have not had a good experience with Debt Rescue, however Stefanie took it upon herself to take over all my concerns, complaints, and at times, pure panic, with extreme professionalism, patience and care. I was very close to moving my service to another provider, but Stefanie has single handedly changed my entire view of the company. What stands out most during my interaction with Stefanie, is her unwavering commitment to customer satisfaction. She is patient in answering all my questions, explaining the process thoroughly, and ensures I feel comfortable every step of the way. Her knowledge and expertise are evident, and I finally feel confident that I am incapable hands. Furthermore, Stefanie is going above and beyond to deliver on her promises, demonstrating her dedication to her work and her clients. I am excited to ride the rest of the journey with Stefanie by my side. Thank you Stefanie!
131 replies
33 months ago
Vodacom - you took my payment, product was in stock - now please fulfill my order.
I am writing to express my deep disappointment and frustration regarding an order I recently placed with Vodacom. Unfortunately, despite making a payment for the order, I have yet to receive the products/services I paid for. Here are the details of the order and payment: Order Date: [Tue 18 July] Order Number: [E273275038 / 8000235641] Payment Date: [18 July 2023] Payment Amount: [R450] Payment Method: [Card] It is distressing to see a lack of accountability and commitment to fulfilling customers' orders after receiving their payments. I expect Vodacom, as a reputable company, to prioritize customer satisfaction and promptly address such issues. I request that you investigate this matter urgently. I am hopeful that you will take immediate action to rectify this situation and ensure that the products/services I ordered are delivered promptly. Furthermore, I seek a confirmation of when I can expect to receive my order. If my concerns are not addressed promptly, I may have no choice but to escalate this complaint to the relevant consumer protection authorities and seek legal advice to protect my rights as a consumer. I trust that Vodacom will take this matter seriously and demonstrate a commitment to customer satisfaction by resolving this issue promptly. Thank you for your attention to this matter. I look forward to hearing from you soon. Sincerely, Taryn Fonseca taryn.10@hotmail.com 0844444666
180 replies
68 months ago
Please pay back my money Boodle
Its impossible to get anyone from Boodle to respond to me, so I have no choice but to log this complaint on this forum. My boodle term loan was paid out, minus the short term loan value that was owed. The short term team had already loaded the debit order though, so I have paid the short term loan twice - and Boodle have still removed that value from the term loan! So ultimately, Im paying R8000 and was only paid R6000! I have mailed daily for a week, to every known contact, and not one responds, or they simply reply with a statement. Im sure this constitutes theft at this stage?
0 replies
74 months ago
Virgin Active wont refund me for their incorrect billing
Very disappointed in Virgin Active La Lucia Virgin active debited me (TWICE) at the full price, when I am a vitality member, and should be paying Discovery rates. No one will get back to me, and everyone keeps pushing it onto the next person. How do you justify taking over R2400 from someone in error, and then simply refuse to give it back. Be fair Virgin - youre losing 3 family members by this illegal move - whereas you could fix it, and keep us all paying monthly for the next 2 years. Your call - but Ill be taking this further if not refunded.
0 replies
130 months ago
Thank you [URL Removed] for replacing my order
Orange Music did not have stock of an item I purchased as a gift. They were nice enough to offer me a replacement of higher value, at no extra fee, and ship it overnight service. This is absolutely amazing service, and they have saved the day. Thank you to Tiaan and his manager, your offer is greatly appreciated.
0 replies
Review Distribution
5 Star
4 (57.142857142857146%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (42.857142857142854%)