PN
palesa N
Active since Nov 2017
5
Reviews
0
Industries
Reviews
5 reviews3 months ago
Horrible Customer service
I used pay just now to get a money market voucher, went to Shopright in khayelitsha mall i told them that i just bought money market voucher can you help, and with no interest they so we dont know anything about that we've never been trained for that I was okay then I left, yesterday i tried contacting the Chat department for money Market ohhhh horrible i sent a message only rep**** the following with a message requesting My Verification documents then immediately sent them until now no response ohhh your chat service is horrible khayelitsha store horrible Pay just now should take their business somewhere else since this is affecting their customers
0 replies
19 months ago
Terrible customer support
The was a double debit on my card,ask them to reverse one this happened on the 20th of Sept 2024 even now haven’t received any help their customer support doesn’t want to help keeps promising me lies saying he will call me back, I have to call back all the time to find out what’s happening and which ever agent I find transferres me to the same guy who doesn’t help honestly their customer support is useless
0 replies
28 months ago
Not happy
Bought their bottles in two months the Tommie tippie has rubbed off, I bought to 2 set of plastic dishes apparently they had to come with s****s o ddnt get the s****s
0 replies
37 months ago
Great service
I would to Thank Thato Matabo for such a great service his providing for ever available to assist
53 replies
102 months ago
DISGUSTING SERVBCE
I CALLED INTO THE CALL CENTRE ON THURSDAY THE23RD TO FIND OUT WHEN I SHOULD EXPECT MY PAYOUT,I SPOKE TO A LADY BY THE NAME OF SINAYE WHO ADVISED THAT THEY NEEDED MY BANK STAEMENT COS THE PAYOUT BOUNCED BACK....I IMMEDAITELY SENT THE BANK STATEMENT TO ********** AND CALLED BACK....SINAY ADV I WILL GET PAYOUT THE NEXT DAY SHOULD I SEND THIS DOCS....I CALLED BACK SAME DAY AND SPOKE TO SIFISO WHO WENT TO CONFIRM WITH SINAYE IF DOCS RECIVED WHICH WAS CONFIRMED....WHEN I DIDNT GET MY MONEY THE NEXT DAY I CALLEDBACK AND GO A DIFFERENT STORY I WAS TOLD MY CLAIM IS IN CAPETOWN.....AND WAS GIVEN ENDLESS NUMBER TO CALL.....I CALLED AGAIN ON MONDAY THE 27/11/2017 AND DAMNIT I AM TOLD THEY STILL NEED THE STATEMENT WHICH WAS SENT ALREADY...I WAS PUT THRU TO DIFFERENT PPL..I THEN SPOKE TO A LADY BY THE NAME OF IRIS OR SOMETHING LIKE THAT I WAS ALSO TOLS LUCET IS HANDLING THIS.....THE LADY I SPOKE DDNT REALLY HAVE STRAIGHT ANSWERS FOR ME.....SHE THEN SAID SHE WILL ASK A MANAGER TO CALL ME BACK SHE TOOK MY NUMBER.....AND DID ANYONE CALL? NOOOOO WHAT TIME OF COMP[ANY ARE YOU GUYS RUNNING? 1STLY NO CONTACTED ME TO TELL ME OF THE OUTSTANDING DOCS AND WHEN I DO THE CALLING IM PUSHED FROM PILLAR TO POST,I WAS EVEN TOLD A DIFFERENT FIGURE OVER THE PHONE THAN THAT I HAVE ON THE STATEMENT......ALL I WANT IS MY MONEY AS PER THE STATEMENT SO I CAN END THIS HORRIBLE RELATIONSHIP WITH MOMENTUM.......
1260 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)