Active since Dec 2017
Ordered a bottle warmer for my newborn coming. The item came and the lid of the bottle warmer was cracked, therefore it would not contain the head. I logged a return to replace the item. The driver came on the 12th July. To date I have not received feedback. The status says the product is still waiting to be confirmed for eligibility. It’s been 8 days. No item returned or money refunded This is the worst service!!!
Recently interacted with Juan. I needed to sell my vehicle and he managed to assist me with 24 hours. Professional, friendly and honest. The bank was settled before the vehicle was collected. Thank you for assisting Juan.
My bed has sunken in the centre, stitches are coming. I went to the to store I bought it from to complain, as I don’t want the same bed and would like to upgrade the current bed instead of them repairing the current one. Complaint number is: FM-SLEE-20221024-7556 From October I’ve had no feedback. Head office says it’s the store, the store says it’s head office. Now I’m being told head office is closed till Jan. I must suffer with my strained back till Jan from October? I’d rather recommend The Bed Shop. Best service received from them.
I would like to thank Pardon and his Co worker at Quagga shopping centre for going above and beyond to make sure any issues I’ve had were sold right there on the spot. I bought two beds this year and both times I needed assistance which required some extra attention, he made sure I leave there satisfied.
Good day, today I needed to cancel my application with immediate effect due to unforeseen circumstances. Kiara Govender was so helpful and getting it done in no time without any hassle.
I took out a LTE sim only deal for R199 consisting of 30GB night time and 30GB daytime data. The first month I used 20gb and I was told I used 30GB. The following month I put my data counter on and at 10gb usage I received a sms stating I had 10gb left. Which means I only received 20GB in total. After speaking to the call centre I asked for a detailed data usuals report to prove I used 30GB. I could not find any. Mweb is a ripoff and I had to cancel. PLEASE DON’T SIGM UP WITH MWEB. TO GOOD TO BE TRUE DEALS, USUALLY ARE.
Bought the Shox Sentinel drone today. Money well wasted. What’s the purpose of having a drone that cannot stand still? When the drone “allows you to hover with pin point accuracy” according to the manual. This drone moves to the left more than anything. R1200 gone. I wouldn’t advise anybody to buy this drone, there’s drones for half the price with twice the features. I wish I could return it to buy me something cheaper that actually works as a drone.
Today I was expecting a delivery from Takealot and I’m advised your driver was delivering it. He was super rude, dropped the call in my ear and told me he got food to pick up. Takealot advised me that he did not read his notes for the correct address and your delivery guy wants to speak to me like his doing me a favor? This is ****. I asked him for his name and he told me he won’t tell me his name. What non sense is this? His cell number which he called me on is +27 (83) 558-0115 Please get this guy fired cause I can imagine how many people are getting treated by this guy as if his doing customers a favor for free. Call Takealot to confirm this and my order number is 66019848
Good day, I placed a order on Tuesday for a Tv and 2 more items. The expected delivery date was the 14th Oct. Yesterday I got a sms notifying me about the date being moved to the 4th Oct (Today). The original address was for my work address because the 14th was a weekday. Now that the date changed and I’m not at work. I need the address to changed as well, because I cannot go to my work address obviously. I spoke to a lady by the name of Nozipho on 0873628000 and she advised she will call head office and request a changed of address and will call me back. She did call me back and advise that it will be fine and they will deliver it to my home on the 4th. Today is the 4th and a delivery guy calls me with this number (+27 (83) 558-0115) and tells me his at my work address? Then he tells me he was not notified? The he cuts the call in my ear? So I call him back asking for his name and he tells me he won’t tell me his name even though he has my goods? Then he tells me he got food to pick up so his leaving? This is the worst service ever and I purchase incentives from my company work R10k every month and that will stop today!!!
Sunday I walk into the iStore at Menlyn to get the iPhone X. I currently have Telkom wifi and my prepaid sim is Telkom, so logically I took the Telkom contract worth R840 or so. 5 days since applying, I'm still waiting for a response from. Telkom accepting me. I had to get referred for credit vetting. I don't understand the hassle because they have my last 3 paychecks and Telkom can clearly see I save well about R830 every month, so R830 wouldn't make a difference to my monthly budget. The service trying to see how far they are is poor. You hold for 20 minutes and get told that there's no one who I can speak to regarding the Credit Vetting Issue. I would like for my query to be resolved by Tomorrow (19/10) Friday as I need a new phone and there's no valid reason to withhold my contract. Ref. No (order id) is : ********** 05 ********** 05
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