AR
Akshay R
Active since Dec 2017
11
Reviews
0
Industries
Reviews
11 reviews1 month ago
Extremely disappointed
Extremely disappointed. I booked an airline ticket with Qatar for my dad with my credit card and used the travel insurance. Due to the war my father is stuck in the middle east with his flight back to South Africa in March. My dad is now stuck in the Middle East and Bryte claims we are not covered during war times. How do we as customers get this satisfaction knowing South African citizens have to stuck in a war zone due to a company abandoning them
53 replies
2 months ago
Extremely disappointed
Extremely disappointed with Standard international payments division. I've been trying to accept an international payment on the mobile app and internet banking yet it does not work. It never works on the app. Previously I used to accept via WhatsApp yet now it's no longer accepted. I have emailed them at 8am this morning and no response till now. Can't get ahold of them via telephone and when I call the standard call center no one knows what to do and I've been told I just have to send emails. Yet they don't reply to their emails. It's frustrating as they try to make things more difficult for clients
106 replies
10 months ago
Disappointed with the international payment platform
I have been have issues with standard bank international payment. I can't seem to make the declaration on the app or internet banking because there's always an error. I have been emailing the international payment division PPBForex@standardbank.co.za yet no one replies. I tried calling on multiple occasions as well.
165 replies
12 months ago
Worst service
Terrible experience with standard bank as I've been a customer with them for almost 20 years. I received an international payment almost 1 week ago, I tried accepting it on the app as instructed on the message yet it does not go through. No errors it just does not go through. I tried calling standard bank international payment line but no one answers after 50 calls and 10 emails I have yet to receive any feedback
58 replies
39 months ago
Pathetic service
I recently purchased a new house and wanted to do renovations, so I applied for a loan at Standard bank. I got approved after sending in my bank statements and latest 4 months payslip. The company I work for doesn't have a land line but it is possible for them to contact my employer via cellphone. Standard bank refused and stated because they don't have a land line they cannot contact my employer for employment verification, even though I sent through a letter of employment from my employer. This is a ridiculous way to lose a loyal client, I have been with standard bank for 15 years and because they refuse to contact my employer via cellphone they will lose a loyal customer.
60 replies
49 months ago
Pathetic treatment of clients
I'm so disappointed in Liberty life insurance. I've been a client with you for 14 years and not once have I missed my premium. I had a birthday in February and my policy premium increased, I was not notified of the increase or the amount, no sms or email. When I called in they claimed to have sent a letter in the post but I specifically stated that my preference is sms or email because my post box isn't in use. I paid my February premium as normal but because of the increase it was R130 short and you guys lapsed my policy. No notice or notification that you're lapsing my policy or that I'm R130 in arrears, just straight to lapsing it. Now I have to reinstate it and my premium might increase. This is ridiculous, this is not how you treat a loyal client. Now what if something happens to me within the few days that my policy isn't active. You guys wouldn't pay. Please sort this matter out and reinstate my policy as I will pay the arrears amount.
74 replies
59 months ago
Truly disgusted by woolworths South Africa
I am truly disappointed and disgusted with woolworths South Africa. In 2019 my father, who is an elderly gentleman, went to shop at woolworths Newcastle mall. He purchased a few items, including a parcel of mutton worth about R100. Upon cashing out, the meat had fall on its back in the trolley and he did not notice it as the underside was black and the trolley is also black, i'd like to point out that the attendant who was packing his groceries also did not notice it in the trolley.As he walked out the store the pillars beeped and without even querying or or seeing what had happened the security guard just dragged him one side and put him into a room, he wasn't even given any courtesy or an opportunity to speak, yet he did overhear them talking about them receiving a compensation for "catching a shoplifter". He did go to court and after representations the case was dropped as they understood it was a case of misunderstanding. My father who is a well established businessman and the chairman of one of the largest charitable organisations in South Africa and considered a pillar of the community in Newcastle, was treated inhumanely. Even though we had a bad experience my dad decided to put it behind him and not take legal action against woolworths, as he was locked inside a room for hours against his will with no consideration that he's ill and requires insulin ever few hours. Fast forward to Tuesday the 15th of June 2021, my dad went to woolworths to pay his account which he had for many years, he was treated with disrespect and kicked out from the store, embarrassed and humiliated even though it was proven that it was all a misunderstanding. Im in utter shock and disbelief that woolworths would treat its loyal customers and a prominent member of the community in such a manner,not even apologizing or rectifying that this was in fact an honest mistake by an elderly gentleman where anyone could have gone through what he has yet you chose to deal with it in a barbaric and inhumane manner, proving to me that woolworths in a inhumane company that cares nothing for anyone but themselves. It seems like people need to know the true colours of such a company.
0 replies
62 months ago
Ripped off by standard bank
So large sums of money was missing from my account this morning. I checked my statement on my app and certain transactions I made days ago were duplicated. Okay fair enough there was a problem on the part of standard bank and money was put back into my account. But I was charged an honoring fee of R130. I lost my job a while ago due to the covid 19 pandemic and now I must pay extra for something that was standard banks problem and not mine. So people are okay with a bank literally stealing money from its clients. This really frustrated me as it's blatant fraud from standard bank.
56 replies
64 months ago
Worst bank
During the covid 19 lock down unfortunately our business had to close down for a few months and that meant we were back on a few installment on our vehicle. But we did get back and started paying regularly every once we opened again. We had made arrangements with standard bank with our home loan and they understood the difficulties with their clients and made payments arrangements. But Wesbank doesn't seem to care about their clients as we have been paying regularly for the past 7 months but they don't want to make further arrangements for payment and demand an upfront payment of R40000, almost half of which is just interest.
122 replies
67 months ago
Worst insurance company.
Worst insurance company. I was in a minor accident with my vehicle, minimal damage. I claimed and they took my vehicle in. I just recently found out that auto and general authorized pirate parts to be put into my car, which is unacceptable. My vehicle is almost brand new and for them to put in parts not authorized by the manufacturer is extremely upsetting. How is this even considered. I pay my insurance for peace of mind not for them to cut costs and ***** me over. This company needs to be reported to the FSB.
53 replies
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