PL
Phillip L
Active since Dec 2017
22
Reviews
0
Industries
Reviews
22 reviews10 months ago
Claim not paid yet
We are not happy with capitec bank, we have submitted a death claim on the 5th of June at vanderbijlpark branch and we were told claim will pay on Monday till to date we haven't received any funds from capitec, case it's unnatural death and all documents were submitted we want to start planning our funeral services but we unable to do that as capitec is taking forever to process our claim...when they debit us to very quick to do so but to pay claims they take forever
53 replies
11 months ago
Dstv ripping us off
I am not happy with multichoice they ripping people off. My mother is a pensioner and she requested to downgrade her package from dstv compact plus to compact in March and it was never done and all this was requested through live chat, then again in April we requested again a downgrade and it was done via whatsap even given an amount to pay to downgrade then payment was made for compact....for the month of May when my mom wants to pay the account she's been told to pay 1884 and when I ask they told that she's on compact plus and their system shows that she's on compact plus. My question is who upgraded the package back to compact plus in May n there's no answer I even ask why must we pay for compact plus we're else we only viewed compact package.....my mother is a pensioner imagine you guys taking an advantage of that
0 replies
12 months ago
Telkom sim swap
Never seen such an *********** company , it's been a week trying to do a sim swap and all ur vaal branches are offline, worse part you do not have options to do sim swap telephonically we only have to visit the branch imagine If u can be offline for a month does that mean I have to wait a month before I can get my number back....guys that time unable to restore my bank apps and lot of my things are registered with the telkom number I'm not happy at all with ur sim swap services.. it Thursday today and still u guys are offline
0 replies
16 months ago
Game,I want my money in my account today
I bought something online and on the 18th got email that it's out of stock and refund has been processed will get refund within 2-5 working days.to my surprise today when I call was told they did not have my banking details question is why was I not asked to send banking details and bow I'm being told will get refund after 18 days unfortunately not wait for dat 18 days I want Mt money into my account today, I'm not accountable for their incompetence the fiance team was supposed to call or send email requesting banking details ...can I have my money into my account today
560 replies
34 months ago
account query
dstv is ripping people off , today i wne t on their whatsap chat and request for the amount to pay then i pay R700 and R800 then i wne t back on whatsap to activate then got a reply that i need to pay R81.79 to pay then when i speak to a consultant by the name of Thapelo on dstv live chat who was very rude and end our chat without my consent he said he cannot activate my CCOUNT AS I NEED to pay R314.80 and when i asked how come he says thats the amount i need to pay and im asking him why different amounts in one day whatsap says 81.79 and he tells me about R314.50 so all in all he wants me to pay R1800 for a dstv compact plus and i am a pesioner number
53 replies
40 months ago
bad network
im writting this review as im having a probem with a network its been 3 weeks now people cant hear me when calling or even going on social media its been hell guys this is not ayoba can you please try and send somebody who can check if out tower doesnt have a problem my number is 0670985856
0 replies
40 months ago
NETWORK COVERAGE DISSAPOINTMENTS
WELL I WILL IKE TO WRITE ABOUT MTN NETWORK IN MY AREAR I AM STAYING IN UNIT 3 SEBOKENG , ZONE 3 SEBOKENG 1983 WE HAVE BEEN STRUGGLING WITH NETWORK COVERAGE FOR 3 MONTHS NOW I AM USING MY WORK MTN SIMCARD ON MY LAPTOP EVEN HAVE MY PERSONAL MTN SIM BUT I AM ALWAYS STRUGGLING WITH NETWORK , SOMETIMES I AM UNABLE TO WORK ON MY LAPTOP AS MTN WIL ALWAYS SAY NO NETWROK AND THAT TIME MY EMPLOYER IS PAYING MY DATA SERVICES EVERY MONTH MY SIM NUMBER 6801879027 REF C6603W13.1 FOR ME TO CONNECT I NEED TO USE ANOTHER SERVICE PROVIDER, EVEN ON MY NUMBER 0783459846 PEOPLE ALWAYS COMPLAINING THAT THEY DONT HEAR ME DUE TO NETWORK ,THIS IS SO DISSAPOINTING I AM NOT HAPPY WITH MTN AT ALL I BELEIVE YOU NEED TO INVESTIGATE THIS MATTER AS I AM NOT THE ONLY PERSON HAVING A PROBLEM WITH A NETWORK ISSUE . PLEASE SEND ONE OF YOUR CONSULTANTS TO COME THIS SIDE AND CHECK IF WE DO NOT HAVE A PROBLEM WITH THE TOWER OR NETWORK COVERAGE.
0 replies
43 months ago
mtn is a poor network
please note my network has been off since 6am in the morning , cant receive calls /whatsap/or even email even my work simcard is not connected i am unable to work this is bluddy ****en incompetant ,im in vaal sebokeng even now its still showing emergency calls
0 replies
45 months ago
Reconnect my subscription
Dstv is a ****** ****en scam.... Sunday I made a payment to multichoice using incorrect reference number however I a texted them on via dstv app and provide proof of payment and they reconnect my services then on Monday they suspended my services then I spoke with an agent by the name of Kwena digitally who is refusing to connect my services saying payment is not reflecting even thou I emailed the proof of payment to him still kwena is telling he can't reconnect... So this is very clear why people are terminating their subscriptions and join showmax n Netflix... They are so incompetence I don't understand why they can't reconnect even when I provided them with a proof of payment
402 replies
58 months ago
I want my money
May I humbly request capitec to refund my money that is still into my account that has been under investigation for more that 7 years now all I want it's a refund of my money that is still into my account ID 8810175996085
53 replies
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4 Star
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3 Star
1 (4.545454545454546%)
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1 Star
21 (95.45454545454545%)