AS
Amanda Sibiya-Themba
Active since Dec 2017
8
Reviews
0
Industries
Reviews
8 reviews4 months ago
Portia Sibiya was so...
Portia Sibiya was so sweet and friendly, I had a very easy claim process and it really did feel like I was taken care of…
53 replies
7 months ago
**** entity
Biggest **** artists on the planet… I made an arrangement and finished after the idiots sent me a statement… when they didn’t stop debiting I called and they sent me a statement with brand new charges incurred after the arrangement was made and honoured?!…. excuse me…. I have proof of all this by the way
0 replies
18 months ago
Very Poor client service
Very negligent insurance, first for the money… no sense of customer service and if I hadn’t had this claim I would have never known… everyone has moved on and I am still back a fourth with the panels beater… all of them can escalate and send emails to each other willy nilly but cannot call you as the client, no one has called back since I first logged my complaint… and I’m on my own chasing the panel beater… Rather go with a other insurer
53 replies
18 months ago
negligent customer service
The single most exasporating experience of my life with your insurance, with not a single courtesy call, The Panel Beater is calling me more than my service advisor...
0 replies
20 months ago
Friendly service
I’m currently processing my first claim and so far I’ve received good service. I’m a little worried that the assigned assessor has not contacted me, but I hop for the best. I spoke to Portia Sibiya this afternoon who gave me a very clear status update and arranged a courtesy vehicle for me very easily… Not regretting my premiums at this time
53 replies
24 months ago
Questionable reception
So I literally just walked in with friends and we have been profiled in a manner which I am yet to determined we have been asked to understand that there is a minimum spend of R800 per person and think about it before we enter no real explanation just a stalling story, I’m seated right by the door . Waiters gather right next to my chair, horrible first experience
0 replies
101 months ago
Even the black waitrons don't serve the black people
We damn near didn't exist... They served every white customer with a smile... Even the ones that came after us... Imagine I had to get up and ask an unphased manager for for a Menu... A menu something we should have gotten on our way in... No service
105 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
1 (12.5%)
3 Star
0 (0%)
2 Star
3 (37.5%)
1 Star
3 (37.5%)