JP
Justin P
Active since Dec 2017
6
Reviews
0
Industries
Reviews
6 reviews66 months ago
No delivery. No email responses. Contact details here.
Order not received (catfootwear.co.za). They don't respond to emails. Call them: 0Zero-4four-1one-4four-e8ight-4four-1one-6six-4four-5five
0 replies
66 months ago
Good Service and Aftercare
I ordered a pram from babanino.com. A tracking number was forwarded to me as soon as the order had been dispatched. Aftersale care was excellent with prompt helpful email correspondence.
0 replies
92 months ago
Inappropriate Upfront Billing and Incompetent Staff
I am a doctor by qualification. My partner and I attended Marie Stopes for a medical TOP. The fee for a Medical TOP was required upfront before the consultation. The midwife on duty could not visualise the conceptus on abdominal ultrasound (although a gynaecologist had no difficulty visualising the intrautering products on ABDOMINAL ULTRASOUND and ******l ultrasound 2 days later at 6 weeks gestation by dates and ultrasound findings). The medical TOP was not carried out by Marie Stopes and the fee was NOT modified appropriately and reimbursed. Marie Stopes has not responded to emailcomplaints and a request for appropriate reimbur*****t. Arguable incompetency of the midwife to visualise the intrauterine embryo at 6 weeks caused significant emotional distress and further expense.
1 reply
97 months ago
SPAM with no reliable channel or option to opt out
Ongoing endless SPAM. The Kenilworth branch uses a system that requires your mobile number as an identifier for sales consultants to wirelessly log purchases at the cashier for payment. They do not inform you that you will be sent endless sms SPAM with no option to opt out. I called to specifically ask to be removed from the mailing list but the SPAM continues. The furniture I bought is not fantastic quality.
0 replies
98 months ago
Good Customer Service for Online Order
Online order processed and couriered from Jhb to Cpt smoothly. Pompt email correspondence. Tracking number and link received shortly after payment. Happy customer.
0 replies
101 months ago
Unethical Conduct from Accounts Department
Almost year after my admission to Claro Clinic (in N1 City, Cape Town) for depression, I was contacted by debt collectors for an outstanding account which had not been paid for by my medical aid. I was never informed about the outstanding amount before it was handed over to debt collectors. My medical aid also had no record of any outstanding or unpaid claims related to the hospital admission. To my recollection, the clinic forces depressed unwell patients to sign a legal disclaimer indemnifying them from any financial loss. 2 Major issues arise from this conduct: - Medical aids are legally allowed to decline accounts which are more than 4 months old from the date of service. I was only made aware of the account for the first time after almost a year and therefore unable to claim from my medical aid. - Debt collectors add their own additional fee/commission to the account. The account was never sent to me first. I am now being held responsible for the additional fees of the debt collectors as well as potential detrimental effects on my credit record. Through email correspondence, I asked: - for my outstanding account to be withdrawn from the debt collectors since I had never personally been sent the account. - to be forwarded evidence that the claim had been received by the medical aid within 4 months of the service date to facilitate a late claim with the medical aid. My email requests have been ignored (email address confirmed correct). I have yet to call telephonically. Legally I may still be held responsible for the outstanding amount due to the disclaimer I was forced to sign on admission, but ethically the conduct of the accounts department for Claro Clinic is unacceptable.
1 reply
Review Distribution
5 Star
2 (33.333333333333336%)
4 Star
0 (0%)
3 Star
1 (16.666666666666668%)
2 Star
0 (0%)
1 Star
3 (50%)