OM
Oliver M
Active since Dec 2017
4
Reviews
0
Industries
Reviews
4 reviews2 months ago
NIGHTMARE AT GOLD REEF CITY
Absolutely terrible experience. We booked a section the private area for my mum's 72 Birthday. Worst decision of my life. Her evening was completely ruined. The other group that booked next to us, took over the entire section without any consideration. They had large photographic equipment, bright flashes and the worst part is they had their own programme that took over an hour that was so loud that we could not even hear ourselves. Their entire programme ran from around 19:15 to 9:15pm. During this time they even closed the door to the private section limiting our movements. We complained politely to the staff, nothing was really done as their actions continued. Only up until about 5mins before they actually stopped did someone from your management speak to them, didn't stop them, didn't advise them of their utter inconsideration, just spoke to them. Around 9:15pm they stopped and then we were allowed to freely move, the buffet was closing up at 10pm. We were 15 paying customers you were trapped in a corner unable to enjoy my mum's birthday because Billy G and their staff lacked the consideration and competency to deal with an absolutely ********** situation. My mum cried almost the entire night. Thank you Billy G for totally ruining a 72 year olds birthday. I WILL NEVER EVER VISIT, SUPPORT OR RECOMMEND YOUR ESTABLISHMENT, in fact, I WILL ALL I CAN DO DISSUADE ANYONE FROM VISITING.
0 replies
65 months ago
WHY DO YOU HATE YOUR CLIENTS?
Today will be 48hrs since sim was to be activated. Nothing! Spoke to call centre numerous times, no joy. Told by agent Rebecca Naicker that manager Kunene Zuma will call & resolve this matter. Nothing! Y is your service so terrible? Case- CAS-408415-G5M3K6 Called again today, was told that Michelle Theron was allocated to activate my services and has not done so I MUST wait..as if they are doing me a favour. I am beyond appalled by supersonic and affiliate MTN, this blatant disregard for their clients is shocking. I regret every second signing up with them and I will do my best to let as many as I can know to stay away from them
2 replies
103 months ago
USELESS TELKOM
INTERNET IS DOWN FOR CLOSE TO 24HRS. FAULT HAS BEEN LOGGED, I CONTACT TELKOM AND THET SAY IT HAS BEEN ASSIGNED FOR REPAIR AND I WILL RECEIVE A CALL SHORTLY. TRUE TO FORM, NO CALL, NO CORRESPONDENCE, NOT ONE OUNCE OF CARE GIVEN.
1 reply
103 months ago
WASTE OF MONEY
I am highly disappointed in the service i have received from axxess. i have been with them for many years and to be treated in this manner is unacceptable. it was plainly said to me by Matthew Arnold that i am paying axxess for nothing when it comes to the management of my line as anything they can do, i can just do myself. They charge a fee for line management however when i really need their help, it was not forthcoming. Together with Kya Zateu, they both have tarnished their company name and i will make it my mission to tell as many as i can about my horrid experience. I will also be shortly cancelling my services with axxess.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (100%)