LB
Leslie B
Active since Jan 2018
9
Reviews
0
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Reviews
9 reviews34 months ago
Excellent service
We visited Santa Cruz Spur on 30th June 2023 and received excellent service. John, our waiter was a breath of fresh air! He made sure that he understood exactly what we wanted, and that is what we got. I ordered a medium-rare sirloin and got it exactly the way I wanted - medium-rare. WOW, it is not often that restaurants serving steak get it right and I will not accept it unless it is done to my satisfaction. I was so impressed that I asked to speak to the cook. I duly commended Henry on the juicy, succulent steak he had prepared and assured him and the manager that I would insist on him preparing my steak at my next visit!
0 replies
42 months ago
Dining experience
On the 1st of November, I took my wife to dinner at Cuisine Afrique in Boksburg to celebrate her birthday. It was our first time there. From the time we arrived, the service was impeccable. The ambience, created by the soft background music, lighting and tastefully decorated walls all combined to enhance the evening. Our waiter was always on hand to assist with any questions or request. The meal, from starters through to a surprise little birthday cake were delicious and thoroughly enjoyed. We left there truly satisfied. Thanks to Cuisine Afrique for a memorable evening!
0 replies
43 months ago
Bad experience
My wife and I decided to have brunch at M&B at The Glen yesterday. We were so disappointed at the service received, specifically: - Time. We spent 90 min having brunch and that was not because we are slow eaters or were slow to order! My wife wanted a glass of water and we had to ask three different waiters before she got it. The place was NOT busy, all the waiters were standing chatting at the entrance. - Service. Not once were we approached by anyone to ask if everything was ok. - Food. I have never eaten such an overdone burgher at M&B. We regularly eat at M&B and have been to most of their outlets in KZN and Gauteng but this one is absolutely off our list! I tried contacting M&B thru their website and, after filling in all the details including my complaint, hit the submit button only to receive a "Sorry, there was a problem, please re-submit" This happened twice, where I had to re-type the entire message!
0 replies
44 months ago
Excellent product
Joined Sharetrackin about a month ago and I was apprehensive. I had done a bit of background work and found reviews both good and bad. The hellopeter reviews were mostly positive so I joined. What an exciting group of people and the support is excellent. Barry introduced me to the software and did initial training - very knowledgeable and courteous. No regrets as I continue my journey with Sharetrackin. Please do not join if you are not prepared to put in the effort!
268 replies
54 months ago
Bad service
Salt Rock Hotel was recommended by the apartment owner where we were holidaying. Four of us went there for dinner on Saturday 30th of October. I ordered a medium-rare steak. I was served with a well-done steak. The waiter took my meal back to the kitchen and brought back the same steak, saying that they could not change it as he had made a mistake. I refused to accept the meal and asked to see the manager. The waiter took the meal and, 20 minutes later arrived with a medium-rare steak. The manager was nowhere to be seen. I ate my meal alone as the rest of our group had finished eating. Service was terrible and not even an acknowledgement that they messed up!
0 replies
57 months ago
Excellent health care service!
Just over a month ago my wife and I contracted Covid-19. The support and treatment we got from our GP, Dr. Marais, Dr. Ezendam and all the staff at his practice, went way above the call of duty. As soon as reception knew the nature of my call, we were accommodated immediately and given priority. Given that my wife has numerous under-lying medical conditions and became severely ill, we are thankful to Dr. Marais' practice that both of us have fully recovered. Thank you Dr. Marais, Dr. Ezendam and all your staff!!!
0 replies
67 months ago
Great holiday
We needed to break the shackles of lockdown and planned a trip to the coast. Travelground gave us ample choices of location and price points. We booked through them - two separate bookings - and the process was painless. There were no hidden costs and we can vouch that they do verify the establishments they deal with. All in all, a very positive experience.
53 replies
68 months ago
Unfair termination conditions
My wife and I joined Planet Fitness over five years ago. I wanted to terminate our membership due to Covid 19 and the fact that we were both hihg-risk. I had not been informed that our gym was now open and only realized that when our debit order went off yesterday. I phoned customer services today to cancel. The person, Arde, was only interested in the one-calendar-month notice period, which, according to him, meant the end of October. He did not even ask me why I was cancelling. Furthermore, he could not cancel my wife's membership even though she was right next to me. My wife had to make another call. This is utter bs. Now I have to pay for an extra month because I didn't know they were open. If this is the level of customer service at Planet Fitness, I want nothing to do with them in the future. On the off-chance that they want to respond, my ref. no. is PF2402884.
0 replies
101 months ago
Cancellation of services
While I have no problem with the services they offer, do not try cancelling your subscription and get Astral to stop debiting your account. I joined in 2013 and over the years I still don't understand how a single subscription of R99 grew to three - the other two for R79 and R50. I phoned the call centre on the 27th September and was advised to send an email with all my details to the cancellation department, which I duly did. I received a response two weeks later requesting my phone number - which is on their database. I responded and, on the 19th of October got an email stating that my request has been received and "kindly note that the cancellation procedure takes 30 working days to be successful". That meant it should have been sorted out by the 30th of November. On the 15th of December, two debit orders went off again. I tried phoning, but they were already on holiday. I got my bank to reverse both. On the 27th of December the third debit order went off. They are still on holiday. I find their behaviour totally unethical and designed to stall as long as possible. That is not the hallmark of a company that has my best interests at heart.
0 replies
Review Distribution
5 Star
5 (55.55555555555556%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
4 (44.44444444444444%)