JH
Jaco H
Active since Jan 2018
6
Reviews
0
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Reviews
6 reviews29 months ago
The “Scent”turion Hotel
Stayed that their centurion hotel (once/rwice a week for 5 weeks running , dont know if it can be listed as a hotel, as they have more internal loadshedding than eskom themselves. I asume eskom year end functions should be held there, they will feel much more positive than the distasteful situation South Africa find ourselves in. Their lotalty program is a ****, when first i joined i could not not use it on my first stay, second time they did not have any rooms left, so i had to take a excecutive suite, which is 400 more. Ao their goes my loyalty program, this week they could not use it as i made an online booking. Before i made payment i asked if they still have their internal power cuts, the friendly lady (sales lady) answered no. On my return at 3pm, they had power cuts, it 35 degrees outside and the hotel is completely filled, they dont had any answers only a typed letter under a door syaing sorry, the easy way out. If this is your state of your hotel, which is apauling, then aproach your clients, and offer some sort of compensation or discount, dont be more apauling than you are already. I moved over at 21.15pm to Anew Hotel, who have been like Newlands vs Centurion, their breakfast has been amazing. I am a great cricket *****, and your hotel have a lot to give. But your form have been like our national protea team, choking on who knows what. I have emailed their sweep it under the carpet manager Kamala, twice. No reply. Hence my review.
0 replies
39 months ago
Capitec Its Helping DSTV Steal, just simpler
One would think the top digital bank in SA will assist you in every way, but not taking their client's word for it. Seems their business is in the deep pockets of the Mighty Business, like the rest of SA. DSTV deducted R2097 from my account, when my subscription is only R699, and they refuse to release the money from the Hold until DSTV provides them with their approval. So in essence when you do any online payment and the company decides they would want to deduct further money from your account, on their own accord, Capitec would gladly help them take it. Think tiwce when using your Capitec Card and paying for anything online, money not safe. And they will not help you.
56 replies
39 months ago
DSTV - You Pay so Much More
In January I subscribe to DSTV Streaming Premium package for R699, everything went really smooth, paid my R699 on the dot, and started streaming. Woke up this morning, with a deduction on my Capitec account of R2097... 699 x 3 if my maths is still good? Called DSTV they said it is seamless and quick to sort it out on the chat function, got on the chat, and hit a brickwall. They could not get my ID number to the correct account number, but you bet they can get the correct bank details to the correct ID number! Turns out, according to them, that I have selected to have two steaming packages... Why would any sane person select 2 packages, pay only for one at the time, month go buy and then DSTV, same company that could not tie my ID number to my account number, deducted 3, not 1 and not 2, but 3 x the streaming subscription from my account. And wait, they are unwilling to do a refund as the money does not reflect in their account, only on my one account, and only 699... seems the rest has evaporated... been having Netflix for 2 years, never had this issue. Got dstv for one month and aldready have month problem. Emailed them and wasted 30mins of my airtime, and still no response.
112 replies
52 months ago
Below Standard Bank...
How I can give them one star, is a good question. Lucky for them. I went to Standard Bank Durbanville, what a disaster! There is no order, and the two poor ladies pick and choose who they would want to help first. I left the branch without any success, and went to Cape Gate Branch. Got my Bank confirmation letter, but they did not give me a temporary Card, and only ordered my Card today, 4 days later after I called them... I then went to Veldrift Branch (as we are on holiday close by), and the lady there were really helpful. Came back and wanted to make payment on the My Bills Function, which does not work, and the lady on the phone could also not tell me how long a simple query like this could take. I also waited more than a hour before I called back, as my reference number was not sent within the ten minutes as promised. I must admit, they are the worse Bank I have ever dealt with, and if Capitec had the Passport appointment facility, I would have never even thought of going to Standard bank.
53 replies
66 months ago
Oneplan Onescam, all the same crooks.
One star is too much for them. Joined as the advertising looked good and honest, all but. Tore my ACL in a golf accident, then they declared it as a non disclosure, and then referred it to the complaints department and they came back and said it was not an accident, otherwise I would have received immediate attention... So I am walking with a torn all and knee that constantly pains, all thanks to Oneplan.
56 replies
101 months ago
FNB, not so No. 1 Bank at all
FNB blocked one of my credit cards, with reason warning or any merit. According to there system, they have requested a copy of my Fiance's ID, well normally FNB is very good in communicating their digital communication sms's and emails. Not once did they asked me or her to send this copy. Not one call, not one SMS or email. Just decided to block the card, no warning that it is blocked or will be blocked. my Fiance went hiking on her way stopped at Engen to get some fuel, as we get Ebucks for fuel purchases, which is also in my opinion very vague as they decide on which level of point you are on, and at 4am the card was blocked. she was Stranded there for over an Halve an our. FNB then kindly sent us an SMS saying it was the wrong Pin thus the card is blocked. I then emailed them and they informed me the card is unblocked. Great! Then she went to Checkers in Stellenbosch and they again said it is blocked. I then again called in to my Private Banker, who was not available and was put through to probably four bankers that just passed the buck. i then eventually got to a lady that said they need a copy of her ID to unblock the card?? We then send it, and guess the card was still blocked? I then called again. and they asked us to go into the branch, this whole exercise probably took us 2 weeks to sort out. and in this two weeks we had a couple of assurances that the card is unblocked, which it was not, and have put us in an awkward situation with regards to funds available in the cheque account and the uncer*****y if the credit card will work or not. In this whole period she had no card with her and i handed my cheque card to her, to use. with this whole credit card going backwards and forwards and the uncer*****y if the credit card will work or not, and that no funds, can be put back into the cheque account from the credit card, as i transfer most of the funds as you receive "more" Ebucks on your credit. we then exceeded the overdraft facility and thus lost the previlage of the refunded interest of round about R700. I took it up with my private banker and they said my reasons does not justify a refund... I honestly can say private banking has absolutely no benefits to you as client, you pay more, you really get less, as we still had to go into the branch to sort out the card problem.
105 replies
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1 Star
6 (100%)