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Active since Jan 2018
8
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Reviews
8 reviews13 months ago
VERY disappointed
My 18yr old blind cat has been eating Petleys chicken pate for the last 4 years. She won't eat anything else. The chicken Pate now CANNOT be called a pate. It is very rough, has huge chunks of what appears to be windpipe (not even broken down at all) small hard lumps of something indefinable, and this week I found two pieces of what could have been thin leather, carboard or who knows what? I sent an email to their "careline" but over a week later, I have not yet received even the courtesy of a reply. I am now desperately looking for something else to feed my old , and very fussy, cat
0 replies
13 months ago
Very disappointed in Petleys Cat Food
My 18 yr old blind cat has been eating Petleys chicken pate for 4 yrs. Unfortunately, she wont eat anything else. However the pate is no longer a Pate, it is much co****r, there are HUGE chunks of what appear to be windpipes, which are NOT ground up at all. This week there were two pieces of something that i could not identify, they could have been thin leather, cardboard or who knows what? I sent an email to Petleys, customer relations, to give them a chance to come back to me, however they have not had the courtesy to reply to me. I am desperately now looking for another food that my cat will eat.
0 replies
21 months ago
Pets
I just signed up for Pet Insurance today. Nazley Bruintjies was extremely helpful in assisting me through the procedure. I trust thay I will receive the same service going forward
56 replies
54 months ago
Netflorst - terrible, no delivery
My daughter ordered flowers for me for yesterday (25th October 2021) for a very special reason. Someone in a dark coloured vehicle drove up to my house, asked my name, asked if I had yet received Red Roses - I said "NO", this person said "they are coming" Now nearly 24 hrs later there is still no delivery and - EVEN WORSE - no explanation or telephone call to apologise to either of us. I would like to be able to give a -star
0 replies
54 months ago
First for Women Insurance
I have just changed over my Insurance to First for Women, and I have been pleasantly surprised with the efficiency with which this has been handled.
53 replies
56 months ago
TERRIBLE SERVICE
I have been a member of Discovery Health for many years. I also insure my home, contents and vehicle with them. I am elderly and do not use apps! Their website is very difficult to navigate, their "BOT" understands NOTHING. Every email is automated and comes comes back with a number. Today I received an email ADDRESSED TO my DECEASED husband telling me that my query had been resolved. I do not know HOW or WHEN. I was told on Friday 17th September that someone would contact me telephonically on Saturday 18th September. Today is 20th September and I have still heard nothing! I wish I could give NO STARS whjatsoever
53 replies
56 months ago
Excellent
I have been a client of Goedemoed Animal Hospital for about 17 yrs. When I first came to the area, I had 9 animals, over the years they have gone. I also had another 3 added as older ones died. My animals - cats and dogs - have had many differing ailments, and every ailment has been treated with care, kindness and knowledge. Not only by the vets, but the nursing and admin staff are also kind and so helpful. In one instance, I even had an after hours home delivery of urgent pills that had not been in stock in the morning of my visit. Only in an after hours emergency would I go anywhere else.
0 replies
70 months ago
A consultant better than the company he represents
I had a huge leak in my roof, damaging the ceilings in two rooms. I sent a claim to Discovery but I eventually had to phone and receive a claim number. Not much happened. Eventually a consultant by the name of Peter Rankathali telephoned me to say he was handling the case and I must say Peter was very efficient. He told me a repair company that Discovery appointed would contact me with regard to surveying the damage. A couple of days later Peter telephoned to see if they had been, when told they had not, he obviously got on to them and then they came the following day. An appointment was made for repairs to be done in two weeks. Peter send me messages asking if the work had been done. A day before the repairs were supposed to commence, the repair company rang to say that due to covid they would NOT now be doing the repairs. I immediately contacted Peter Rankathali and later that evening he telephoned to say that if I wished Discovery would pay me the amount that had been quoted to the repair company and I could find my own repairer. I agreed to this and within a couple of days this had been done. I found another reputable company and the repairs are to begin very soon. I was not very pleased with the way that Discovery handled this matter, however I would say that Peter himself, was very efficient and handled things well.
53 replies
Review Distribution
5 Star
2 (25%)
4 Star
1 (12.5%)
3 Star
1 (12.5%)
2 Star
2 (25%)
1 Star
2 (25%)