TM
talhah M
Active since Jul 2011
12
Reviews
0
Industries
Reviews
12 reviews20 months ago
NEVER USE THEM. I AM TAKING THEM TO COURT
Talhah Mahomedy Johannesburg talhah.mahomedy@gmail.com 083 786 3646 21st August 2024 PHONETRADR (PTY) LTD 16 RIVERSIDE CIRCLE NELSPRUIT, Mpumalanga, 1200 South Africa 16 RIVERSIDE CIRCLE NELSPRUIT, Mpumalanga, 1200 South Africa Subject: **Letter of Demand for Payment or Return of Phone** Dear PhoneTradr I am writing to formally demand payment for the phone I sold to your company on 11th April 2024. The transaction was completed, and you confirmed the receipt of the phone. However, to date, I have not received the agreed payment after confirmation of sale on the 24th April 2024 As per our agreement, payment was to be made within 14 business days from your email correspondence on the 8th of May 2024 of the sale confirmation. It has now been over 15 weeks since the confirmation, and despite multiple attempts to contact your company, I have not received any response or payment. This delay and lack of communication is unacceptable. I am requesting that you either: 1. **Immediately pay the full amount of R9,200 as per our agreed terms**, or 2. **Return the phone to me at no cost** or damage from use to the individual you sold it to, or 3. **Provide me with a brand new replacement of the same model as compensation for the trouble and the time I have spent trying to resolve this matter.** Please consider this my final attempt to resolve this matter amicably. If I do not receive payment or a response from you within 5 business days of the date of this letter, I will have no choice but to pursue legal action to recover the amount owed, along with any additional costs incurred and my time compensation pursuing this matter. I hope to resolve this matter quickly and without further escalation. Thank you for your prompt attention to this urgent matter. Yours sincerely, Talhah Mahomedy
0 replies
20 months ago
Do not use them!
They took my phone, sold it and didn't pay me after 5 months. Every time I called, there was no answer. Every time I emailed I got a response after a few weeks. After blacklisting my phone and reporting them for ***** and emailing them my actions, I get an email 5 minutes later.
0 replies
20 months ago
DO NOT USE THEM!
I sold my phone to this company back in April, and it’s now August with no payment or communication from them. Despite multiple attempts to reach out, I’ve received nothing but silence. This experience feels like a ****, so I’m reporting them for ***** and blacklisting my device. I strongly advise others to avoid this company.
53 replies
21 months ago
Absolutely **********. DO NOT USE
I sold my phone on the 24th of April 2024 up-to-date I have not received payment or communication or calls. I will be proceeding to blacklist the phone on all networks so whoever bought the phone can't use it until I get paid.
0 replies
29 months ago
Unsatisfactory Service: A Frustrating Journey to Account Resolution
Extremely disappointed with the service. Poor communication, lack of understanding, and a painfully slow resolution process. Unacceptable experience in getting my account unrestricted. Improvement urgently needed!
0 replies
29 months ago
FNB: A Rip-Off Riddled with Incompetence
Prepare yourself for a scathing account of the abysmal excuse for service that is FNB. Paying their exorbitant fees feels akin to willingly setting your money on fire, considering the disgraceful level of service they offer in return. FNB's fees are not just high; they're downright ******ionate. You'd think with the amount they're siphoning from your account, they could at least manage to feign interest in their customers. But no, their customer service is a masterclass in apathy. It's as if they're doing you a favor by acknowledging your existence. The online platform is a relic from the dark ages. One wonders if FNB spent all their money on flashy adverti*****ts instead of investing in a platform that doesn't induce cringes. It's 2023, and FNB's online interface is an embarrassment to the entire banking industry. And let's not even talk about their laughable "24/7 customer support." It's a cruel joke. When faced with a transaction issue demanding urgent attention, the support was nowhere to be found. If you're paying top dollar for a service, one would think basic assistance wouldn't be a Herculean task. In conclusion, FNB is a rip-off, plain and simple. The combination of unjust fees, indifferent customer service, and outdated technology is an insult to anyone expecting a modicum of competence from their bank. Spare yourself the misery and look elsewhere for a financial institution that doesn't view you as a mere source of revenue.
73 replies
56 months ago
Discovery Vitality terrible service
When trying to book a flight with Kulula using discovery Vitality, I noticed that my newly added dependant (wife) was not being pulled through to the Kulula website, my other 2 dependants (children), were. I logged into the Discovery website and saw that all 3 dependants are active on my profile as well as my Discovery Vitality. I immediately contacted discovery to rectify the issue and was given a reference number (8141381682) The next day when I logged into the Discovery website I noticed that my Vitality status was no longer available. I immediately contacted the helpline again only to be told that I my Discovery Vitality had been cancelled on the 31/08/2019. This is absolutely rubbish as I have been benefiting from Discovery Vitality and earning points via my gym membership (with Vitality) and spending and earning points up until I submitted the request querying why my wife was not being pulled through to Vitality. This is obviously a data issue on the Vitality side. I want my vitality re-activated with the points I have earned to date! The way Discovery handled this is unacceptable!
0 replies
98 months ago
Vodacom Harassment
On the 13 January 2017 I visited the Vodacom store in Gateway Durban to get a premature cancellation quotation on my Contract. They supplied me one with a payment due of R3,232.20. I payed this amount immediately and my contract was cancelled and my number moved over to pre-paid. Around August 2017 I started receiving calls from Vodacom demanding payment for an outstanding balance. Each time they called I told them the same thing, that I cancelled my contract and payed all monies owed as indicated on the cancellation quotation. I even provided the with proof of the above. It is now March 2018 and I am still receiving these calls and emails demanding payment. So now I would like to demand Vodacom to get off my back and stop harassing me for payments that I do now owe.
53 replies
99 months ago
Red Square online store a sham
I recently placed an order on the Red Square website. I browsed all the available fragrances and chose 3 items that showed them as in-stock. The items that were not in-stock clearly stated as such and was not selectable. I completed my order and waited for my order. After 6 days with no change in status I contacted their twitter account and enquired as to the status providing my order number. After a day I get an email from Lerato Ndlakuse department Omni-Channel Operations, station that none of the fragrances I ordered were in stock and after unsuccessfully trying to source them would issue a refund. I replied stating that I find it very strange that I saw the very same fragrances in-store and available just they day before and that she should not proceed with the refund as It was a significant savings I made taking advantage of a promotion they were running and I will not be able to save if I had to buy them in-store. I did not receive a reply but got a call from another lady who apologised for the inconvenience and told me a refund had already been processed. I got the distinct impression that they were not there to help me or source the items I ordered but chose the easy way out and refund me. This is completely unacceptable as I cant understand why they are advertising and selling items as in-stock when they are actually not! It was a huge disappointment, embarrassment (as it was a gift) and it continues to be a waste of my time. Don't get me started on their website which is riddled with bugs.
105 replies
130 months ago
Disregard of CPA
As per my previous complaints on this same topic. I have been in contact with Vodacom managers and social media managers to get a faulty device replaced with a brand new device and NOT a refurbished piece of junk. Everyone one tells me the same thing they are escalating the matter. At this point i think it is on the escalator to heaven. Because they have sent the same shitty device back on 5 separate occasion. I don't have the time to run up and down collecting, rebooking and escalating this any further. GET ME OUT OF THIS HELL OF A CONTRACT! AT THIS POINT I WILL PAY WHATEVER! I am sick of this shit service and waste of time. Its been 2 months! What the hell is going on! I have been fed false promises and bullshit from day one! Anyone reading this DO NOT GO WITH VODACOM. They may have the best coverage but THEY SUCK with their after sales service completing disregarding your basic Consumer Rights! <br>
0 replies
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4 Star
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3 Star
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2 Star
3 (25%)
1 Star
9 (75%)