NF
Nicholas F
Active since Apr 2009
19
Reviews
0
Industries
Reviews
19 reviews2 months ago
Proudly offering the worst customer experience in the world!
If you want to experience new lows of incompetence and poor service, just call MTN's call centre on 135. I guarantee: you will have to call back at least 8 times for the same problem; you will waste several hours of your time; AND as a bonus, your issue will still not be resolved. This is my experience, every time I have called over the last 3 years.
0 replies
4 months ago
Just another sham company
Bought a bed online - 1 week later I receive a message saying the bed has been delivered. - the day after the message I get a call from a delivery driver apologising that he cannot deliver the bed today as he has run out of time. - 2 days later (after a complaint) I get a call from Sleepmasters asking if the bed has been delivered. 10 days in total after ordering, no bed, no clue what is going on with this chaotic business.
0 replies
5 months ago
Poor after sales service
I bought a Husqvarna lawnmower recently. The mower has wrong attachment. Repeated attempts at getting help from an authorized reseller as well as from Husqvarna directly have just been met with silence. Really disappointing to see a brand like this ignoring their customers.
0 replies
5 months ago
Be warned, Surveila do not respect customer data
Be warned, this business sells it's customer's data to other organisations. After purchasing from them, the have sold my data to Snapscan.
0 replies
15 months ago
Very poor service
Purchasing a few floor plugs took: 10 days, 10 emails, 6 phone calls, a complaint and much frustration. This is a business with uninterested, unmotivated staff, that doesn't really want YOUR business.
56 replies
18 months ago
A **** to take your money and not deliver
Terrible Service. I paid for a licence disc renewal including the additional R200 to use this service. I received a receipt via the courier with no licence disc. On phoning I discovered there was a problem with the renewal, that should have been displayed to me, but wasn't. Now they want me to collect the re-issued disc in person, completely defeating the point of an online service. Not to mention that I paid extra for a service that I never received. Agreed with other reviewers, this is a ****. Beware!
0 replies
18 months ago
Licence ****, beware!
Terrible Service. I paid for a licence disc renewal online including the additional R200 to use this service. I received a receipt via the courier with no licence disc. On phoning I discovered there was a problem with the renewal, that should have been displayed to me, but wasn't. Now they want me to collect the re-issued disc in person, completely defeating the point of an online service. Not to mention that I paid extra for a service that I never received. Agreed, this is a ****. Beware!
0 replies
25 months ago
Customer service 0. Customer frustration 100
I eventually managed to cancel my non-existent order. My final question leaving Supersonic: Do Supersonic usually send out no communication to their customers? I have never done business with an organisation before that does not communicate anything at all. Supersonic Fibre: You are most welcome. Have a good day. I think their response says it all...
106 replies
25 months ago
Looks like a sham
Signed up for internet. No order confirmation page, no confirmation emails, no answer on their call centre number, no response on their chat. If it looks like a sham and smells like a sham, it's probably a sham. I should have checked Trustpilot before placing my order.
0 replies
25 months ago
Looks like a ****
Signed up for internet. No order confirmation page, no confirmation emails, no answer on their call centre number, no response on their chat. If it looks like a **** and smells like a ****, it's probably a ****. I should have checked Trustpilot before placing my order.
0 replies
Review Distribution
5 Star
1 (5.2631578947368425%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
18 (94.73684210526316%)