WJ
Waheba J
Active since Feb 2018
10
Reviews
0
Industries
Reviews
10 reviews65 months ago
Extremely poor customer service, rating 1 star
This is a follow up review. I still had no contact from MTN, in still trying to call there retention department daily, since the 15/12/20, with a waiting period online of 40min with no response. I've called MTN grand central, Cape Town and also went to MTN Kenilworth Centre for help, I've even requested speaking to a Manager, however all the staff request is to call the contact number 135, with no connection only a voice recording. MTN your service delivery sucks. Plse get a wake up.
0 replies
65 months ago
Very bad service-no answer for 40min daily?
Goodday my cellphone Contract which I entered into with MTN grand central C T, has expired, in Oct 20. I hve since made an enquiry with the said branch as well as MTN, Kenilworth Centre, regarding cancelling the contract. However I was requested to call there retention service number, 135, of which I tried calling since, last week Tuesday the 15/12/20, of which I've been holding on for 40min on end with a voice recording online and no answer or assistance at all. I had also in the interim called and enquired if a manager or supervisor can assist and once again was asked to call the number 135. Imagine a huge cellphone enterprise, that gives there clients such poor service and let alone, no contact at all when calling in to cancel my cellphone Contract. MTN you suck your service is extremely poor, please get awake up. Regards Waheba. Jakoet 0837760110
0 replies
71 months ago
Unprofessional-unsympathetic during lockdown
I got a call from a Miss or Mrs A Harris, today, 15/6/20, calling to advise I short pd my bsmart account of R3800.00 with a R800. 00. She said I made arrangements to pay the full amt and the R800.by today. Card purchases will be stopped. I did not appreciate her unprofessional unsympathetic call, during the Covid 19 Lockdown, not even asking for any reason for short pmt. Mrs A Harris, is unprofessional, hve no etiquette and shows no empathy with clients/debtors. Waheba. Jakoet
105 replies
81 months ago
Very bad service
My reference number is 113797668 On the 19/05/2019 I received a disconnection warning as my consumable account fell in arrears due to: 1) Municipality bank details changed and stop orders rejected and was returned into my bank account. 2) Due to financial constraint I went to the Municipality rates/water dept, Voodtrekker Road, Bellville on the 27/05/19, spoke to a Mr Bruintjies-and Mrs Karin Sherman, I've explained that I take responsibility for the 3mnths which fell in arrears as the municipality bank details has changed and in the interim got there new bank details of which I hve reinstated the stop order on my account of R1250. Also advised that due to financial constraint would only be able to pay an extra amt of R500. Towards my arrears as from the 27/06/19, I acknowledge the outstanding amt and am also prepared to sign an acknowledgement of debt, am also prepared to bring them the copies of the stop orders which was put in place for R1250, from 27 May and and extra R500 from the 27 June. They refused to put this in place as my bank statements, bank statements and pays lips were required. The 5/8//19 my water was disconnected, unfortunately I can't pay the full arrears in one full pmt due to financial constraint. I went bck to make arrangements on the 21/06/19 spoke to Miss Botha-and 21/08/19 spoke with Mr Bruintjies-once again advised I acknowledge the outstanding debt, stop order in place for R1250.00 and increased the extra R500 to R750.and still they refused to make me sign the docs without my bank statements, pays lip, etc. There service sucks-and due to there lack of understanding, compassion and Incompetence, a lot of money will be lost by the municipalities. I give them a 2 star rating
0 replies
94 months ago
Very bad service
My daughter enrolled for her Fet studies in hospitality and completed her level 4 studies in 2011. She wants to further her studies and require a certified ccopy of the original of which she is still waiting after leaving 7years ago. I've liaised with Chrystal and Genevieve on numerous occasions with no positive feedback. There after sales service sucks. Conclusion, Colleges interested in getting the money and thereafter just dnt care. Students should be careful where and with who they enroll. Student was: Tougheedah Brene
0 replies
98 months ago
u
After 1 year 2 mnths and 6 days I'm still waiting for my Renault Scenic CA 868157. After many calls and visit by my bros and request to wait another week or two, here I am waiting high and dry waiting on feedback from John Wyngaardt about my car. My car was dropped for Gearbox repairs via my mechanics recommendation but what a bad recommendation. Service is very bad and unprofessional
0 replies
98 months ago
Unprofessional a
After 1 year 2 months and 6 days I'm still waiting for my Renault Scenic, CA 868157. My car was taken for gearbox repairs. And after many calls and visits by my bros...here I am still waiting...I had to do all the calling just to be asked give another week or two with absolute no feedback from John Wyngaard. Service and professionalism sucks..what an absolute bad recommendation by my mechanic.
0 replies
99 months ago
Unprofessional and bad service
Last spoke to John on the 26/01/18 and haven't heard from John Wyngaardt ever since. Its 1 yr and 2mnths later.
0 replies
99 months ago
Bad Service
Our company recently moved from Cape Town to Bellville and FNB the closest and only bank I knw of-I required R450. Worth if change..after waiting in the line for 10min..the teller lady advised, change can only be given to the customer if the have a bank a/c with FNB. It really sucks!!!;
105 replies
99 months ago
Unprofessional and very bad service
It is with great frustration that im doing this listing. Ive been without my car for 1 year 1 month and 15 days. My car could reverse but couldnt drive, valvebody was repaired and remained in 3rd gear..It was taken to my mechanic who recommended me to the above company. I took my car to John Wyngaard at the beginning of Jan 2017. John mustve called me a few times at the beginning of 2017, thereafter i had to do all the calling to enquire when my car will be ready. I was most asked give me another week or two or let me know when im ready for you. Towards end Oct 17 John advised me, on calling him. he would like all cars out of his workshop by Dec 17. Asked for a quote on the 15/11/17 he said he cant give me a quote as it might not be the gearbox, and if its not the gearbox amt could be a lesser amt as telephonically discussed. Permission was given to carry on with the work, according to him he knew what the problem was. 19/12 i called he advised he was still busy, 29/12 i went to his workshop it was closed and on calling he said he is working on the car in his lab and will only be at his workshop at 1pm that day. I left with my tail between my legs. 11/1/18 i sent my bros Shahied and was advised his waiting for a signal. 26/01/18 on calling looking at getting a 3rd party involved. Until now havent heard a word from John Wyngaard about my Renault Scenic CA 868156.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (30%)
1 Star
7 (70%)