NM
Nelisa M
Active since Mar 2018
16
Reviews
0
Industries
Reviews
16 reviews2 months ago
Too Much WiFi - Ongoing Fault, Poor Service & Unfair Billing
I am extremely disappointed with the service I have received from Too Much Wifi. I logged a faukt after my wifi stopped working completely. No one contacted me until i personally followed up with the call centre. Only then was a technician scheduled to come out on 27 January 2026. The technician replaced a white cable with a grey cable one and left. When I got home later that day, the wifi was still not working. I immediately called the call centre again and reported that the issue was unresolved. I even informed the agent that my airtime would run out and requested a call back which never happened. The following day, I had to call again while at work to follow up. During this call, I asked whether I would be reimbursed for the days I have not been able to use the wifi. I was told no, because technicians come out for free and equipment changes are done at no cost. The response made it seem as if the fault is somehow my responsibility, which is unacceptable. I am paying for a service that is not working. To date, my wifi is still not working, yet I am now being asked asked to pay for February for a service that has been completely unusable. This is poor customer service, lack of accountability and unfair billing. I expect my wifi issue to be resolved urgently. A credit or reimbur*****t for the period I have not had a service. An explanation as to why customers are expected to pay for a downtime caused by technical faults. I would appreciate urgent assistance and proper resolution.
56 replies
12 months ago
Nimble *****
Can someone deal with this company, these people took my money from the bank without my permission and I have no business with these ****mers and don't even know how they got access to my bank. Even worse they blocked the bank from doing reversals so I want to know how they got permission to debit money from my account and I need my money back.
58 replies
14 months ago
Connectivity issues are really a challenge with Too Much Wifi even worse when you log a call reporting the problem no one calls you unless you call yourself to follow up
Connectivity issues are really a challenge with Too Much Wifi even worse when you log a call reporting the problem no one calls you unless you call yourself to follow up. Instead of them sending a technician to fix the connectivity problem reported they tell you to reboot but still the thing is not connecting. It's now 3 days not connecting and I hate this. I really don't know why Too Much Wifi is not finding ways to improve their service or even advance their connectivity and this will result on them loosing clients. Please guys do better this is really not on.
159 replies
27 months ago
Y2K ****MERS & *****STERS
What is this Y2K Connect that has the gut to take money from my account. R95 was debited from my bank account, and how the hell would this be allowed without even authorizing for such. Don't even know the place or what they do either. I need my money back please. ****mers and *****ulent. I'm upset with this.
0 replies
32 months ago
ESKOM FAILURE
We have been without power for a week now in Kuyasa Khayelitsha Cape Town, tried making contact with the 0860037566 number provided in reporting electrical issues and the only thing you get is listening to a machine that gives options then you get a reference number which is not helpful. unable to even speak to a consultant to check when people will be sent to fix the power, we have to throw away food because it's now rotten, what a waste. Ridiculous service we receiving from eskom. Can someone be kind enough to deal with the issue we have in Kuyasa Khayelitsha, please. I'm sick and tired of calling each time and nothing gets done.
0 replies
42 months ago
RUSSELLS SUCKS
Good day, I bought in September online via Russells Furniture to date I haven't received the stove but I'm almost done paying for it. Poor service from Russells and I will never again order/buy anything from them. Whenever I follow-up about my stove, it's always a story and to top it all got a call yesterday from a guys and he told me that he has my stove in his van and he will drop it off by the police station and I must go collect it there which I couldn't understand as to why I must collect the stove in the police station whereas I pay close to R400 for delivery. All I want at this point is the stove delivered to my place as in today. I have waited a month to receive the stove and now we going to 2nd month which is so ridiculous. I am so disappointed as this was my first time ordering from them and sure thing it's my last.
0 replies
44 months ago
MyCiti Useless
Good Day, Can someone please do something about MyCiti, poor/lack of service received from them on a daily basis. Buses are not clean more especially on the inside, they don't follow covid protocol. An investigation/inspection needs to be done and be fined for this. Buses are always late in the mornings including in the afternoon/evening when heading home which is causing too much trouble at our work places and dangerous for some of arrive home at night more especially me who's residing in Khayelitsha. Buses are always damaged or cancelled. When you ask the people that works for myciti about the whereabouts of the buses, they will just say "I don't know" which I find it odd. It's always the Khayelistha side that's fully packed with no buses on a daily basis which I really fail to understand. To me myciti was just not ready yet to cater the Khayelitsha side at all and they can just remove myciti permanently from Khayelitsha then we know we rely on taxis and golden arrow only because myciti is useless for us. Please do something serious about this.
0 replies
64 months ago
REFUND
I have cancelled debt review with this company and they promised that no more deductions will be made on my account but that was never through, on the 15th December 2020 they debited R1500.00 on my account and when i spoke to them they told no deductions were made and i had to prove it to them that there were deductions. then after i have sent them everything they wanted, they told me i will get a refund within the next 3 days. to date i still didn't get my money back and i want my refund as in today because since beginning December i have been struggling to get my money and they don't even respond to emails. when you call them they tell you stories. I'm so disgusted by this.
336 replies
65 months ago
Disappointed
I'm not happy at all after I was told by FNB they unable to reverse an AEDO debit order which i know nothing about. They told me that i need to contact the company that does these debits on my account after a long wait of being transfered to alot of consultants at FNB telling the same story. I'm so disappointed by FNB and didn't expect this from them, i really need my money back and this aedo thing removed from my account. I'm so worried because after a week i will get paid and these people will debit again on my account and i'll be left with nothing to spend with my family, in fact i'll be broke. can someone from FNB please have this AEDO removed on my name and my account.
56 replies
65 months ago
BAD SERVICE EVER & SCAMMERS
I have cancelled my debt review with them with a lady called Stacey, she confirmed that no deduction will be made on my account again by them when i questioned an sms received from them. The bank can't even reverse the money the debiting on my account neither to even stop this as it was stated by the bank that they have locked this on their side. Can I please have my money back. Bad service has been received from Randwise, they take time to respond to emails and they don't give proper information. Complete scammers ever. i want my money bank and the debit orders removed from my account.
56 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
16 (100%)