EN
Eugene N
Active since Apr 2018
11
Reviews
0
Industries
Reviews
11 reviews2 months ago
Pylontech batteries are a BIG NO NO!!!
Do not but these batteries. I installed a solar system with 4 Pylontech batteries in July 2021. The first batt died 2025 and Feb 2026 another 1 died, not even halfway into their supposed "warranty" and 50% off the batteries I bought died on me. On top of this I have to hear that they don't have stock and as a result I'm waiting a little over a month now for a replacement all the while my electricity bill is higher each month because of 1 less battery. Again, DO NOT BUY these PYLONTECH batteries. Take it from me, I have paid the school fees on your behalf, say thank you and look elsewhere.
0 replies
6 months ago
Horribly bad experience for pothole claim.
Bad experience so far. Timeline: Saturday night I hit a pothole. Monday morning I report it to FNB. They send a claim registration mail so which i reply and attached all my docs and pics. Only Tuesday afternoon I get a formal mail asking for docs and pictures. Wednesday I send the docs and pics, AGAIN!. No feedback not even acknowledgement of receipt. Friday afternoon I follow up and got told they are still waiting for my docs and pics. I told them I sent it already. They say I'll hear from them later the same day. Monday morning still nothing. I send a mail asking for feedback. Monday afternoon I write this review. I also want to add that I'm with FNB Insurance now for about 2 years. With onboarding they asked about claim history which I provided to best of my recollection. With this tire pothole damage they asked me to complete a consent doc because NOW they want to look into my past. Instead of looking into it before they onboard you, they choose to take your money but when you claim, that's when every little detail is checked and this is for tire and rim damage only. What if I was in an accident with real and expensive damage?Dont think they are up to par. I suggest that you look somewhere else unless you want to give them money without ever claiming because they will take that.
1 reply
12 months ago
Medshield is for you if you like to pay your monthly premium but don't expect them to honor your claims
We have gone through the process last year Oct 2024 of getting approval for my son's braces which Medshield then approved after a lengthy time I might add which should have rung alarm bells already. We started treatment which involves us having to pay the doctor monthly and then claiming it back from Medshield as per usual. It's now June and they have refunded us, since Oct last year, only ONE monthly payment. We have resent the supporting docs, spoke to them over the phone and my wife even took off from work to go and see them and still no reimbur*****t from Medshield. We were advised to log a complaint with them and that did not help either. So, now we wait for them to pay us what we are owed and then we will be going over to a different medical aid. No one should have to go through this process, spend so much time and effort in following up and all the while still paying the monthly premium with Medshield and still come away with nothing. If you want to go through this then I strongly recommend Medshield but they are not worth my money, time and effort anymore. They seem to employ *********** people in their claims department so that they draw these things out on purpose. Good Luck to those who join and then seek service from Medshield.
2 replies
24 months ago
VERY poor onboarding experience from WebAfrica
Terrible service while trying to change ISP to WebAfrica. Theynhaveba number to call when you try and buy from them so that gets you to the registering process which you can do by yourself anyway. Then you order on the web and wait for your current ISP to release the fibre line. Now you have to "speak" to Webafrica and the ONLY way it through this new WhatsApp chat service. Now you have to wait until someone decides to help. On a previous day I wanted to speak to them to ask if everything I did was correct in order to ensure a smooth onboarding..still waiting to be contacted via WhatsApp. On the day I had to switch over becuase now I didnt have an active fibre line I started the call at 08h49. Then you get a notification every now and then from a BOT saying that all agents are busy. The NEXT morning 07h15 I received a notification from the BOT that Im still in line. In the meantime I swapped to Afrihost and the WHOLE process took less than an hour from the time I decided to forget about WebAfrica till the time my internet was up and running again. Now, since I even paid the connection fee of R249 to WebAfrica Im still struggling to talk to them, this time its to get a refund. So be warned, they might be cheaper than some but their service if you need to talk to someone it worse than the goverment's because at least there you stand in a queue and you do get served, eventually at least.
0 replies
31 months ago
BAD PRIVATE WEALTH SERVICE
My wife received her second credit card on my account about 3 months ago. Recently I received an email from Mudau, Khwathelani that my wife's card was now cancelled because you could not contact me and I have outstanding documents. After phoning about this (last week I think), the problem is still not sorted and you did not phone me about this either, nor do I know what docs are required. I always have my phone with me so stating that you could not reach me is not true unless you get blocked as a spam or telemarketing. I'm a Private Wealth and as such you get your dedicated service suite but I can tell those reading this and considering FNB that this means nothing. You get the same poor service as everyone else. I also asked about using my Credit Card at the ATM to draw money from my Cheque Account and received contradicting answers. One person said I should look for this option under "more services" at the ATM where I can then select my Cheque account and after trying that and not seeing the option, I phoned again and the next person told me that it can't be done. Good luck if you want to bring your business to FNB.
1 reply
53 months ago
MTN BAD - REALLY REALLY BAD - THINK TWIICE BEFORE YOU JOIN MTN
THINK TWIICE BEFORE YOU JOIN MTN I've been a MTN customer since the beginning - way back when cellphones come to South Africa, I can't even remember the year anymore. MTN has always had issues but I decided to stick with them - better the devil you know. Then, about 3/4 years ago I wanted to renew my contract but I was told that because I'm on their OLD system I cannot upgrade to the NEW contracts, I can only upgrade to the OLD system's contracts. This is a problem as the OLD system's contracts are more expensive and they are more voice/minute based as opposed to the NEW systems' contracts which are more data based. Ever since then I've been told to wait until I get migrated onto the NEW system but 3/4 years later and MANY enquiries later I'm still on the old system. Eventually I gave up and asked for all 4 my contracts to be cancelled on 13 Dec 2021. More specifically all 4 contracts must be moved to prepaid so I can keep the numbers when I port to a different provider. It's been a month now and still I had no feedback on the status of my cancellation. Going to a BRANCH DOES NOT HELP as they say I have to phone customer services as I am on the OLD system, they cannot cancel my contracts. Customer Services say they don't do cancellations, I must contact retentions. Retentions says because I'm on the old system they can't cancel it, I must contact Customer Services. While being sent around I actually spoke to a representative who told me that "They do not have a customer services department" - and then everything started to make sense. Bottom line - MTN IS A NO GO, no matter how bad you think the others are, MTN is worse.
0 replies
63 months ago
Poor service / Not sticking to promises / Unproffessional
I communicated with Robin ****bain and Scott. I wanted to buy a Solar Fan for my roof which only they sell but they do not get back to you and promises are not kept. Even after I agreed to go ahead with the deal they still did not delivery as promised. Companies like these should not be supported so I urge you to not do business with them.
0 replies
91 months ago
No response, delivery or sticking to promises from TechniCool
I see one good review and one bad review already on Hellopeter about this company. The one good review I can promise you is probably the owner of this company. The other (bad) review is spot on with my experience. First they promised a date for installation. Then they moved it on and said they will be there first thing to install my 3 aircons. They pitch that day at around 15h00, intalled half of what they needed to, damaged the fins on one unit and installed one indoor unit skew with a hole sticking out behind it in the wall. They promised next day they will be there first thing. They again pitched only at around 12h30, this after I told them 5 days ago I wont be available that day after 12h00. They again said next day first thing, never pitched. Now they dont answer my calls and if I phone another number Caro answers and after I identify myself she drops the call. They are a small shop run by two youngsters Caro and Shaunn with no good sense of customer service. Never phones you back and never do what they promised. Good luck if you go against my review and decide to use these people.
0 replies
97 months ago
"Content service" from MTN
My last bill (May 2018) came as a surprise as it was much higher than expected. So off to the shops we went to go see MTN just to find that they cant help - their system is down. Started reading on the net about this and found another customer complaining on Hellopeter about this "CONTENT SERVICE" which is something new on my bill now as well. Its some fraudulent scheme that subscribes you to internet content without your permission and MTN seems to be in on this as they 1) know about this and 2) allow it to continue. Dial *141*5# and go to "Content service" to 1) see if you have this subscription as well and 2) cancel the subscription from there. Make sure you check this out as when I unsubscribed from my fraudulent service it told me it costs R50/day for it so I'm waiting for a huge surprise on my bill end of the month as I don't have a clue when I was subscribed to it in the first place.
2 replies
113 months ago
Don't use these guys because you will never check their work in the roof - or so they thin****
<p>My DSTV setup (heartbeat) is not working after I had a lightning strike. Phone these guys (spoke to Chris) and they come and investigate. My heartbeat cable is split in the roof with a t-piece which goes to a 3rd TV.</p> <p>They say the t-piece is burned and suggest a heartbeat splitter for R550 rand. now because the t-piece was working for years I did not see why I had to fork out R550 for a splitter. Told them I don't want a splitter just put in another t-piece.</p> <p> </p> <p>1 Week later the heartbeat not working again so I thought the t-piece has gone again and I go and buy a heartbeat splitter. I go into roof and saw they never put in a new t-piece, just CONNECTED ALL 3 CABLES DIRECTLY TO EACH OTHER AND CLOSED THEM WITH INSULATION TAPE!!!</p> <p>Put in the splitter and now my signal still dead. Phoned these guys who say they'll come and check it but they will charge me another call-out fee.</p> <p>So they do a bad job and then charge you again to come and fix it. Now because they did not replace the t-piece its going to cost me either a new cable or new decoder.</p> <p> </p> <p>I found plenty of people/contractors that come and do work in the roof and do a very bad job because they think you will never go up into the roof and check their work. That's how I caught these guys.</p> <p>USE AT OWN PERIL!!!</p> <p> </p> <p>Guys name is Chris their website is http://www.dstvinstallationservices.co.za</p> <p> </p>
3 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (9.090909090909092%)
1 Star
10 (90.9090909090909%)