FS
Francois S
Active since Apr 2018
7
Reviews
0
Industries
Reviews
7 reviews30 months ago
I was assisted quick...
I was assisted quickly and very easy to talk to the sales person.
131 replies
34 months ago
Very Upset with Device Repair Centre
My laptop screen was cracked and I claimed my screen through Miway and they sent the claim to Device Repair Centre in Roodepoort to fix the laptop. Laptop was fixed in May 2023 already and we got the laptop back. Today (06 July 2023) the lady from device repair centre sms me and ask if they can come and exchange my laptop charger with the correct one because the delivery guy gave me the wrong charger. And after numerous whatsapps and photos that I sent to her to prove that I have my own charger and it is indeed the correct one. She still says I am lying. Now after 20 minutes of communicating on whatsapp she sms me and says I can keep the charger and I must have a nice day. She don’t even bother to answer my normal calls or whatsapp calls. Just keeps on saying their internet is down but she is sms me the whole time. Sometime is not right. I am very upset about this events and wants an apology from them but they just say sorry over sms. MIWAY I won’t use this company again in the future. 2 months after they fixed my laptop and they only now see that they gave me the wrong charger according to them.
60 replies
34 months ago
Very good explaining of my policy and the lady answered all my questions
Very good explaining of my policy and the lady answered all my questions. Only thing is I couldn’t hear the lady the most times. The noise in background was loud in call centre
53 replies
46 months ago
The senior consultan...
The senior consultant Busisiwe sithole was very helpfull and helped me with my premiums quickly.
134 replies
70 months ago
Miway is tops
Very good response and Sifiso is great to help!!
105 replies
83 months ago
FNB Credit Card Fraud
Hi Guys I have been waiting for fnb credit card fraud department to get back to me regarding a fraud case. Everytime I call the person (Zwelakhe Madikane) that are helping me says he is still waiting for feedback from Capitec's Fraud Centre. He promised me on tape that Capitec said funds are available and the funds will take about 10 days to release. What can I do to get some real feedback? Where is fnb credit card fraud department's building or workplace?
74 replies
Review Distribution
5 Star
3 (42.857142857142854%)
4 Star
2 (28.571428571428573%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (28.571428571428573%)