GM
Godwill M
Active since Apr 2018
4
Reviews
0
Industries
Reviews
4 reviews66 months ago
Billing for the service which we have never used
I have join the MyTelnet on June 2020 , however im not happy with them the are billing my company for the service that we never used or received on them, now the said i'm owing them R1400 for the service , we never used even their App , so for the company the abused the power of signing the contract with them while the is know one call to assist us with their service on how to access it
56 replies
88 months ago
Bad customer service
i have requested to be contact by the nedbank agent for the credit card application, the consultant call me an said that he wont be able to grant me credit card due to my credit score , i just recently open clothing account and cellphone contract ,however need bank doesnt want to give me a credit cards while my monthly salary is going to their bank , im not happy with need bank customer services , how come i dont qualify for credit card because of the scoring which the consultant said is low while other companies grant me account .
315 replies
97 months ago
poor service delivery
rom: matimba mtsetweni ********** Sent: Wednesday, April 25, 2018 3:18 PM To: Shenaas Devejee Subject: Re: Poor serviice with Mazda Dealership Hi shenaas kindly find the copy of the invoice as per our discussion on the telephone Thank you On Tue, Apr 24, 2018 at 2:25 PM, Shenaas Devejee ********** wrote: Good day Mr Mtsetweni, Thank you for contacting Mazda Southern Africa. Your assisting dealer was made aware of the matter and the parts manager will make contact with you accordingly. Regards Kind regards, Shenaas Devejee Customer Care Mazda Southern Africa (PTY) LTD, 4 Travertine Ave, N1 Business Park, Midrand, 0157 P.O Box 50232, Randjiesfontein, 1683 P +27 (0)12 ********** Email : ********** From: matimba mtsetweni ********** Sent: Tuesday, April 24, 2018 8:23 AM To: ********** Subject: Poor serviice with Mazda Dealership good day Please note i went to CHM mazda hartfield to order the computer box for my mazda 3 2.0 individual model 2009/10 , they told me that the process for me to get the computerbox i have to pay the deposit so that it can be order from japan .i have pay the deposit on feb the amount of 2000 , i was charge 3050 for the computer box . to my suprise the price has change to 12000 now , so the dealership insist me to pay the 12000 which is not acceptable to the customer. im not very happy with the service , why the price has to increase now after i have order it while it was less , who fault it is between me an a service provider.if i dont get any respond within 7 days im taking my query to hellopeter and to social media , My car it has stay for morethan 4 years at my garage because of the computer box en im still paying the bank on monthly basis , im not happy with mazda at all i wont advise anybody to buy car at the dealership . i spoken to walter on saturday that i wanna cancelled the order because you treat us like rubbish.you dont value your customer . VIN jm6bl10f1a ********** contact ********** 775 ********** 568 Mr Matimba Mtsetweni their response on my query is unacceptable Shenaas Devejee 11:05 AM (6 minutes ago) to me Good day Matimba, Kindly note CMH Mazda Hatfield advised that they are not in a position to assist you with the part with the initial quoted amount of R3806.40. They can only assist you with the part with the recent pricing. We regret not being able to supply you with a more favorable response. For any further queries relating to the subject part, kindly liaise with Sivi the parts manager at CMH Mazda Hatfield. Kind regards, ********** Shenaas Devejee Customer Care Mazda Southern Africa (PTY) LTD, 4 Travertine Ave, N1 Business Park, Midrand, 0157 P.O Box 50232, Randjiesfontein, 1683 P +27 (0)12 ********** Email : **********
0 replies
97 months ago
Shocking service received at Mazda Hatfield Dealership
good day Please note i went to CHM mazda hartfield to order the computer box for my mazda 3 2.0 individual model 2009/10 , they told me that the process for me to get the computerbox i have to pay the deposit so that it can be order from japan .i have pay the deposit on feb the amount of 2000 , i was charge 3050 for the computer box . to my suprise the price has change to 12000 now , so the dealership insist me to pay the 12000 which is not acceptable to the customer. im not very happy with the service , why the price has to increase now after i have order it while it was less , who fault it is between me an a service provider.if i dont get any respond within 7 days im taking my query to hellopeter and to social media , My car it has stay for morethan 4 years at my garage because of the computer box en im still paying the bank on monthly basis , im not happy with mazda at all i wont advise anybody to buy car at the dealership . i spoken to walter on saturday that i wanna cancelled the order because you treat us like rubbish.you dont value your customer . VIN jm6bl10f1a ********** contact ********** 775 ********** 568 Mr Matimba Mtsetweni
0 replies
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1 Star
4 (100%)