Active since May 2018
The experience I received when purchasing a new vehicle at Auto city Alberton was good, willing to help all good. Until I drove the car out of the dealership..... On the highway from the dealership my wheel rim came off, was never properly attached when they did my tyre, almost a month later, nothing. 2 days since I received the car, warning lights came on, dealership came to fetch my car returned the car 2 days after. same problem. they just did a reset and returned the car to me. waiting for more than a week for someone from after sales to phone my back.
For 5 days now i have been trying to find answers from Vuma. Every call centre agent gives me a different story over the phone. a faulty fibre box was installed in my house now they refuse to take responsibility and fix the problem. They are quick to send out a technician to install. But cant take responsibility when the mess up. Please stay away from them. Useless company ticket number 00624285
This is the worst service I have ever received from a internet service provider. Afrihost with Vuma... I have been waiting now for more than a week for any kind of feedback. Every time i try to phone I get cut off after about an hour of holding, and if i get through, I am being told a lot of different stories. Rather go for Frogfoot or any other provided as these 2 companies is not interested in business
What a stealing useless company. I cancelled my Cellphone contracts because I can not have debt on my name anymore, so they sold me a MONTH TO MONTH data package. Now that I am trying to cancel this they saying it was sold to me as a 24 month contract. I have been asking for more than 2 weeks now for the call recording but they refuse to give it to me. Always a story and their managers is "always in meetings.... They are stealing my money and refuse provide me with call recording because they know I am right but have no way to prove it.
What a useless dealership... I bought a second hand Chev utility at Toyota Klerksdorp. When I got bakkie it was not serviced, Engine light came on everytime I put diesel in. They came to fetch the bakkie from my place and held it at Toyota for 2 weeks. When I received it back booklet was still not stamped that it was serviced and engine light came on again after putting in diesel. SO WHAT DID WHO DO WITH MY VEHICLE IN 2 WEEKS TIME???? Now they want to come fetch my bakkie again in the Eastrand and go service it in Klerksdorp.
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