Active since May 2018
I made a purchase at LG using their online store. The agents were very helpful and I managed to get what I wanted and had to schedule the delivery for Friday the 6th of March 2026. When it was time to deliver,I was told my item will be delivered the following week and when I asked the reasons for the delay,I was told the only available time is the following week. They didn’t deliver not mind the scheduled delivery I requested. Fast forward,I got a call on Thursday to say that I should expect my delivery to be on Friday or Saturday the latest and still ,no delivery. Monday,got a call to say my item will be delivered between 13:00 - 15:00 which is today. Only to get another call to say that I’ll be having my item at 18:00. I’m so angry at LG and their courier company. The huge brand like LG making customers to endure such unprofessionalism and lies. I paid my item cash…. Yet they treat me as if they are doing me a favor.
I paid for the required deposit only to be ignored when I asked them where they are because I’ve waiting for them to collect. I called their number (070) 334-2074 and again on WhatsApp +27 71 533 3518. They are not responding to my messages and when I call there’s a lady that’s so rude when she answers her phone she says she’s busy and just hang up. When I call again,she just cancel my call. They are not responding on WhatsApp. Please help,I’ve paid a deposit to their bank account but did not receive further information and communication. They scheduled me for 11:00 the latest but it’s 13:37 now with nothing to be assured for
I bought two jackets and both are too small. I logged a return and exchange but both jackets haven’t been collected. The delivery also take ages to get to the person whereas they have been paid in full. I am disappointed
I am extremely disappointed with my recent experience at Old Mutual. I discovered that policies had been opened under my name which I never requested or authorized. When I noticed this issue, I immediately contacted Old Mutual and followed the correct procedures to cancel these policies. Despite my early cancellation and repeated follow-ups, the process has been frustratingly slow and unprofessional. To date, Old Mutual has still not refunded my money, and I have been given no clear timeframe for when this will be resolved. This has caused me unnecessary stress and inconvenience, and it has severely damaged my trust in Old Mutual. A financial services provider should prioritize transparency, accountability, and efficiency, but in this case I feel that I have been let down on all three. I hope Old Mutual takes this matter seriously and improves their systems to ensure that no one else has to go through such a drawn-out and unfair process.
I have placed an order on the 8th but have not received my phone. I tried many times to get my phone but I’m being taken from pillar to post. Although they promised that delivery is within 2-4 days
I am writing to lodge a formal complaint against Hollard Insurance regarding their handling of a third-party vehicle claim involving my BMW. Despite submitting two independent quotations from reputable service providers for the repair of my vehicle, Hollard is pressuring me to accept a significantly cheaper quote from a dealer whose workmanship and labour standards are well below acceptable levels. I must emphasize that the repair costs I submitted represent less than 25% of my vehicle’s market value, which Hollard themselves have confirmed as R248,508.00 according to their own M&M valuation. This falls well within the industry-standard threshold for reasonable repair costs. However, Hollard insists on referring the vehicle to a dealer known for cheap labour and substandard workmanship, which I find completely unacceptable. I view this as bullying tactics, designed to pressure me into accepting a low-cost, low-quality repair that does not align with the value or standard of my vehicle. As the third party in this matter, I have the right to demand reasonable and fair treatment, which includes having my vehicle repaired to its original condition using quality parts and skilled labour. Hollard’s current approach disregards both this right and basic ethical standards. I respectfully request that Hollard honour the quotes I provided, or at the very least, negotiate in good faith instead of coercing me into accepting an offer that compromises the safety, value, and performance of my vehicle. I trust that HelloPeter will assist in bringing this matter to the public’s attention and hold Hollard accountable for their handling of this claim.
ADT Failed Me Twice – No Response from Claims Department Despite Bloemfontein Branch Doing Their Part
This is for third party claim. I’m not a policy holder with Hollard. I am making reference for third party claim am extremely disappointed with the service I’ve received from Hollard and its brokers at the Lemo Mall branch. My car was involved in an accident in January 2024, when it was hit by a Debonairs Pizza scooter driven by a Mozambican national near Home affairs , The scooter driver was talking on his headphone or listening to music and did not notice my hazards indication I reported the incident immediately and did everything by the book. I submitted: • Two quotations, as requested • The accident report (AR) number initially requested • Later, the full AR document, which I had to personally pay for — because they changed their minds and wanted the full report instead of just the number Despite all this, Hollard and its brokers failed to appoint an assessor at the time the claim was reported. Now, several months later, they are telling me that I must start the process all over again and resubmit documents I already submitted — this is not only frustrating but deeply unprofessional. To make matters worse, I’ve now been told it may take another 3–4 months, and that is simply unacceptable. This claim has dragged on for almost half a year, and all I’ve received are delays and excuses. I am tired of chasing Hollard. I demand the following: • Immediate appointment of an assessor • No further repeated requests for documents already submitted • A clear and final timeline for the resolution and payment of this claim If this issue is not resolved urgently, I will escalate the matter to the Ombudsman for Short-Term Insurance (OSTI) and take legal action if necessary. I REPEAT,I AM NOT A POLICY HOLDER OF HOLLARD
Message: I am extremely disappointed with the service I’ve received from Hollard and its brokers at the Lemo Mall branch. My car was involved in an accident in January 2024, when it was hit by a Debonairs Pizza scooter driven by a Mozambican national near Home affairs. I reported the incident immediately and did everything by the book. I submitted: • Two quotations, as requested • The accident report (AR) number initially requested • Later, the full AR document, which I had to personally pay for — because they changed their minds and wanted the full report instead of just the number Despite all this, Hollard and its brokers failed to appoint an assessor at the time the claim was reported. Now, several months later, they are telling me that I must start the process all over again and resubmit documents I already submitted — this is not only frustrating but deeply unprofessional. To make matters worse, I’ve now been told it may take another 3–4 months, and that is simply unacceptable. This claim has dragged on for almost half a year, and all I’ve received are delays and excuses. I am tired of chasing Hollard. I demand the following: • Immediate appointment of an assessor • No further repeated requests for documents already submitted • A clear and final timeline for the resolution and payment of this claim If this issue is not resolved urgently, I will escalate the matter to the Ombudsman for Short-Term Insurance (OSTI) and take legal action if necessary. I expected better from Hollard. Stop dodging and start delivering.
Been waiting for a call since you guys promised to call me
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.