Anthony M's Profile | Hellopeter

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Anthony M

Active since May 2018

4

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4 reviews

Exclusive Auto's

11 months ago

Adele helped me out ...

Adele helped me out and made the whole experience easy and convenient

1 reply

78 months ago

Steers Colesberg, horrible quality of food

I ordered a Toasted Bacon and egg sandwich from the Steers in Colesberg on the N1 Highway Ultra city. I pad around R70 for a coffee and toasted sandwich and it was the worst toasted sandwich I've ever had! The bread wasn't even toasted, and it was falling apart when I was eating it. I am very disappointed in the bad quality of food I received from this steers. Famous Brands should be embarrassed with this quality. I wont be eating from Steers again!

0 replies

PartServe Channel Support

82 months ago

Worst service I've ever received!!!!

Worst service I've ever received!! They are pathetic. Customer service is an absolute joke. It took 2 months for them to install 1 RAM module and replace a CPU fan. I would ask them to provide status reports and I hardly got updates. I would have to call in myself and ask what is happening. They kept having delays with receiving the parts, and on one occasion they actually ordered the incorrect RAM. Customer support would continuously speak down to me. They were rude and sarcastic at times. One lady by the name of Tasha was always confused and did not know how to do her very simple job of taking down information and passing it on to the I.T team. There were numerous misunderstandings about what they needed to do. All I wanted was for them to replace the CPU fan and add 1 RAM module. I don't understand where the confusion came in. I honestly do not understand how these people continue to do business with this kind of service. If you are considering buying a Lenovo computer I can give you a piece of advice. DO NOT BUY IT. If anything goes wrong with the device, you have to take it to them. Not worth it. I requested a new customer support agent and that was not any easier. Complaining to management has no impact on the service you receive. I hope I never have to hear the name PartServe in my life again.

0 replies

100 months ago

Bad Service

I logged a call with Telkom on the 22/03/2018 about an unregistered ADSL line. A consultant by the name Dimpo explained to me that it was an issue with a cross over line and that a technician will need to be dispatched to the exchange to fix the issue. I then waited for feedback and received none. I called a few weeks later and spoke to a consultant by the name Lusanda. She explained that they had not attended to the fault yet, and that she will be escalating the call. 2 months have gone by and I contacted Telkom to find out the status of the call. She informed me that the call had been closed and "Resolved"(which was not true). They have now logged a new call for a technician to fix the issue at the exchange. I am completely disgusted at the level of "service" I have received from Telkom. There is no accountability when mistakes are made, and this will undoubtedly happen again. There is always a problem when dealing with Telkom and I am getting tired of the lack of service. I will now be looking elsewhere for Internet packages.

1 reply

Review Distribution

5 Star

1 (25%)

4 Star

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3 Star

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2 Star

0 (0%)

1 Star

3 (75%)

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