KS
Khethiwe S
Active since May 2018
130
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0
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Reviews
130 reviews1 month ago
Temu misleading their customers
Temu is misleading people with their free gift campaign I've invited a lot of people it keeps on going to the same circle when I thought I needed the last person it went from 1 to 0.01 kept on inviting people it went to 50 and went down to 1 against now it went back to 0.73 their I misleading people to do their free marketing at least if they let you finish the task I've received them previously it wasn't like the **** they are doing now completely day wasted doing free marketing for them it's not easy to hassle people urging them to download their app and follow the instructions and get nothing
0 replies
1 month ago
Sweeping funds never take this long
Someone mistakenly sent me Bitcoin cash to a Bitcoin address I've been waiting for Luno to recover my funds since mid January when I gave them a go ahead of recovering my funds and deduct the requested fee now I've been watching my money depreciating on blockchain every day and they've been sending me same messages telling to be patient their relevant department is handling my issue and the will update me as soon as there's any updates it is so painful losing my money this way it's like a torture to me watching my money decreasing every day and I'm helpless because I don't have private key and the seed phrase since Luno doesn't give out that to their clients sweeping fund from blockchain shouldn't be taking this long I have an emergency that I need this money for but I have to wait forever
53 replies
2 months ago
Refund not credited
I made a purchase and returned the item since it wasn't for my car I received and email that refund has been credited to my account but there's nothing I contacted them several times no response I chose my refund to be credited so I can make another purchase
0 replies
2 months ago
Bitcoin sweeping taking forever
I really don't know what to say now since they assured me to resolve my issue a month ago but I have been receiving the same response over and over again each time I contacted them their relevant team is been working on it I've been patient for too long each day I wake up hoping will find money in my wallet I really don't understand how long I will have to wait now since they hasn't given me any time frame I just go to blockchain every morning only to see my Bitcoin decreasing
53 replies
2 months ago
Cartime Dundee
I took my car to Cartime Dundee for service November now the engine light is already back on something that never happened previously my water last long I never had to fill water I strongly believe there's something they didn't change that's affecting the engine I'm not sure whether is because I'm a woman they took advantage of that I'm do disappointed with them I took my to the hoping for the good service no service book report was given as the full car report check
56 replies
2 months ago
Delivery delayed
Fast way always delay my orders I made a purchase from temu which was seperated into two part the part of the order that was delivered by another courier company arrived last week yet fastway claimed attempted delivery and premises were locked Im always home they never came today against gave me excuse about the car having problems are they using 1 car fast way Newcastle really bad service
0 replies
2 months ago
Delayed process
I really don't when Luno is willing to assist me or when my money is finished since it keeps on decreasing my money was $800 now is sitting on $680 they keep on giving me the same response each time I contacted them this is really sad to me I worked hard for that money it wasn't an investment to watch it depreciated over time
56 replies
2 months ago
FNB bad service
I'm really tired of reporting FNB for their incompetence and delusional system I'm using easy account my account is sitting on -R750 for the debit of a service I've cancelled with MWEB FNB does that to their customers so they can charge penalty fee I've never asked FNB to take of my unpaid services the debit should bounce if no funds in the account I was expecting money now I have to contact the sender to change the details to the different bank because of their incompetence
56 replies
3 months ago
Sweep delayed
I am so disappointed of Luno they promised to assist me regarding my query been waiting for weeks again since December I contacted the they had feed back about my query I gave them a go ahead and deduct the fee we discussed no my money is still sitting on blockchain and keep on decreasing
112 replies
3 months ago
Luno delaying assistance
This is the message I've been receiving from luno for almost 2 months now since I reported my issue according to my research it only takes a seed phrase and private key to sweep my funds from blockchain but they failing to help me since they don't provide these requirements to their clients I'm so depressed have to pay my bills school fees uniform at been waiting for way too long Hi Khethiwe, Warm greetings from Luno! I truly apologize for the inconvenience you're experiencing; I can understand how frustrating this situation must be for you. Please be advised that our specialized team is still diligently investigating this issue. Please don’t worry; I will ensure that they are made aware of your request for the seed phrase and private key. Rest assured, we’ll keep you updated as soon as they get back to us. We are actively following up to ensure your query is resolved as quickly as possible. Thank you again for your understanding and patience. We’ll be in touch soon with an update. Take care and have a wonderful day ahead!
224 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (3.076923076923077%)
1 Star
126 (96.92307692307692%)