RJ
Rafeeqa J
Active since May 2018
7
Reviews
0
Industries
Reviews
7 reviews8 months ago
Bad management/Managers
Came across a social media video of how bad your management treat thier staff, disappointing to see we still dealing with these type of people in our work place and quite triggering as someone who went through the same ordeal at my place of work, hope you send your staff for management skills and how to treat the staff better, definitely not recommending your hotel to anyone!
0 replies
31 months ago
Bad customer service
Placed an oder 31Aug, I emailed to find out where's the order, they tell me there's delay with courier service ànd don't know when the order is going out! Bad customer service, won't recommend them to anyone
0 replies
58 months ago
Scammers
Telkom and Akinga vertical service is scamming their clients!! Got my bill and extra R90 was added last 2 months! Contacted them today to ask "WHAT " i subscribed to on telkom side they cant see cause its on my side i subscribed !? The agent told me ! Firstly i have this contract more that 3 years with telkom and don't even buy extra data if our wifi run out ,never in my LIFE subscribed to anything cause that means you obviously have to give your details and banking details to receive the service right?And why does it get added to your telkom bill and not billed directly from your bank acc? Why is telkom allowing the company to bill their contract cleints without their permission? Telkom defends is " its on your side the "subscription" and we don't refund " subscriptions". Im so disappointed in Telkom and cancelling my contract with them don't TRUST you guys ! Well done at scamming South Africans WONT recommend your service to anyone
0 replies
62 months ago
Bad Customer Service
We applied for an account in Jan21 then was provisionally approved on the 20th Jan where a representative also called my husband to confirm his details , we received mutiple smss to activate the account by handing in or email documents.where they asked me to send all my documents to confirm@tenacityinc.co.za which i did numerous of time because i kept getting smss to hand in or email to activate my account which i did! I then received an sms to email or hand in proof of income which we went into store only to find out they don't have an application for my husband ? I emailed customer service numorous of time got no feedback after they said they going to investigate.They responsed today "We have checked our system and can confirm that the ID number provided does not populate an account application. Please complete the attached application form submit it to newbusiness@tenacityinc.co.za." Very disappointed by your poor customer service ; and wont be proceeding with the application!
56 replies
72 months ago
Vodacom scam using Nelson Mandela foundation
This morning i was contacted by Vodacom rewards programme claiming that i won a prize and that my number was selected due to my talking points, they had information about my points and cellphone and how long i used my sim card for..they were very professional in convincing me its not a scam because im unemployed i had to buy R55 airtime to activate some kind of reward and that they gonna sms details aswel..so i went online just see if its nit a scam or not i first tried to call vodacom customer service no agents available then i tried the chat option wasnt available aswel..was so upset why is our information not kept safe by Vodacom and obviously i knew it was a scam cause I've been with Vodacom for many years they dont even give u R2 airtime free !
210 replies
81 months ago
Bad service
I have been waiting on feedback its been a week now today i phoned in again the agent told me my query was escalated to the policy department there's a Backlog someone will call me asked how long must i wait now the agent said she dont know worse customer service ever told the agent they can atleast send an sms or email to say how far they are with the process..
105 replies
81 months ago
Bad service
A Add a Comment I phoned cellsure around March 2019 only to find out they are now Finrite they didnt even notify me of any changes also their bank details has changed also i have been with cellsure for many years and there wasnt any problems. Finrite told me my last payment received was May 2019 but i have been making eft monthly they just said May cant even give you a date i asked the agent to email me the details to send POP im still waiting according to them you need to email monthly pop so that they can allocate it to your acc! And according to them my policy has lasped .no notifications from them to tell you.What nonsense is that! Everytime you call in its a different story .i forwarded my Pop they said someone from policy department will contact me back im still waiting
105 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
6 (85.71428571428571%)