LS
Linda S
Active since Feb 2010
28
Reviews
0
Industries
Reviews
28 reviews6 months ago
No rewards for me courtesy of Woolworths
Sometime around late June or early July 2025 the Woolworths rewards program was updated/changed and with that the App on my phone was updated to the current program. Immediately after the update I could not login or use the rewards program because I could not login or register anew. I then contacted Woolworths for help on this and I was provided a reference 20250713-468996419. Over the months and weeks I kept following up on this and Woolworths would respond, sometimes weeks or months later. As at today the problem remain unresolved. I still can’t login or register for this program as it says I am already registered but once logged in it loops back to welcome screen to register or login again. I personally do not care much about Woolworths or their rewards program but it is important to my wife and it bothers her everytime I go shopping and don’t claim these rewards. I keep forgetting her login details so if I am at the hops by myself which happens a lot I just pay and don’t bother about this. On this Saturday after I just got back from buying some items for a dinner we are hosting and I didn’t claim any rewards and oh boy she’s not happy, especially since the spend went beyond 13k. I’ve already missed out on over 50k worth of spend reward with Woolworths and this not due to any fault of my own but due to the lacklustre support I’ve received from Woolworth rewards.
0 replies
6 months ago
Vodadom
What kind stupid do they employ at Vodacom. It is so bad it is laughable. I bought an eSim for my iPad Air and had it activated at home from a QR code I received in store. At the store where I boight the eSim they explained that to get the phone number after activation I will need to contact customer care and provide them with the number on the qr code document used to activate the eSim. I then reached out to customer care via social media and I was subjected to the most unprepared and dumb experience. The representative kept insisting that I should authenticate myself to the.m by providing them with the details of when I last recharged the number. I repeated several times that the number is new and has never been recharged as I don’t even know the number l since it was activated in an iPad which does not receive sms. This robot of a person would not get past this verification insisting in information I could not have if I don’t know the number. What kind of abuse is this to your customers.
371 replies
6 months ago
Pathetic FNB Fouways Mall
I am traveling to the USA later tonight and I needed to get some dollars from FNB Fourways mall branch. I arrived at 11:00 and I was told the individual who handles forex is on lunch and no one else could assist. I waited 45 minutes during bank operating hours and this individual was still not back from lunch. I was forced to withdraw cash and exchanged it at Standard Bank and incurred all those charges that I coud have avoided if this bank equiped their branch with the requisite staff. Totally pathetic.
0 replies
7 months ago
Bye bye MTN
So MTN disabled my SIM card which was in my iPad that I have been using for the past 6 years, without notice. Suddenly they say I need to make a call every 90 days but I never made a call all these years, the sim was acquired for the sole purpose of using it for data on my iPad when I wasn’t in a WiFi enable environment. I can’t get the number back as well.
0 replies
9 months ago
Pathetic Fitness Clud
In January I wrote a complaint about Planet Fitness and their failure to resolve billing issues I had raised with them since October 2024. I January I reported the matter to the Consumer Goods and Services Ombuds and Planet Fitness **** in their responses and continued to frame themselves not knowing I had all recording and emails already shared with the Ombuds. The Ombuds has since ruled in my favour and Planet Fitness has failed to implement the demands of the Ombud and O just received notice that summons are being prepared to service Planet Fitness. I hope this will be a little lesson for the pathetic and dishonest service that the employees of this club provide to paying customers
0 replies
11 months ago
Victory against Planet Fitness
Update: The Ombudsman has ruled in my favour for all the items I brought against Planet Fitness, next step is enforcement. I would have love to get the attorneys involved immediately but I have to wait 30 days for the Ombudsman to enforce its recommendations. This will be a case study, I will send this to the press once concluded. Next update in 30 days.
0 replies
13 months ago
Terrible App and Online Banking access
The Standard Bank App and internet banking is probably the dumbest and least user friendly out there. So I tried to login to pay my bills (SARS) via the App and there is no option to pay my bills. Go on to online banking and sign in using my username and password, it then sends me to the app for some OTP I go to the app login and nothing happens, no OTP, wait for the 3 minute countdown and zero happens, try again and again and again and nothing happens in the app. I try to scan the QR code it gives me an error, 'unauthorized call', try again and again and I get the same result. How the hell am I supposed to access this ****ty online banking when all presented options don't work.
53 replies
13 months ago
Stay Away From Fedex
If you can help it, stay far away from Fedex when it comes to importing anything into South Africa. I recently had a package shipped from Delaware in the USA to Johannesburg. the package contained some clothing and cosmetics. This was not my first shipment, I do this regularly with DHL and UPS but I made a mistake of trying out Fedex this time. My shipment was flagged for verification by the port health authority which is standard for cosmetic products. Surprisingly Fedex then bills me for this verification. I have done all kinds verification for the port health authority over the past 3 years with various other couriers and I have never been billed for sending supporting documents to assist the port health to verify the contents and use of the consignment that is incoming. when I enquired about this the staff at Fedex continues to lie as say this fee is paid to port health authorities and when I checked this I found it to be a lie. Even worse after I paid for VAT and duties via the online link they sent me, their driver shows up to my door with a speed point and an invoice asking me to pay for this invoice which I have paid and received confirmation of payment from Fedex + the additional fee that they are lying about. How disorganized can you get. I am definitely not going to use Fedex anytime in the future, this was pathetic.
53 replies
14 months ago
Zero Customer Support, None at all
This was one of the most shocking customer service experiences I have had in while. I am working on a client's online store and they once had a PayFast now PayGate account for their business which was deactivated due to inactivity. I went to the portal submitted all the documents they required for verification. 14 days later and many follow emails they have not responded, the only email received was from someone forwarding the email to an email that was already copied in my previous email and then zero. I have an impression that these guys had their shi*t together but I have learnt something totally different. I do not recommend them at all, stay away. imagine having to wait this long when you have a serious transaction issue that you need help with. let check PeachPayments or Yoco or Shopify
0 replies
15 months ago
Amazing Service
I have been renting with Hertz on a long term basis since May 2024. The entire experience has been nothing short of amazing. The service, the very competitive rates, the renewal processes etc. I had been renting on a long-term basis with Avis, Bidvest (Bluu) before and from my experience Bluu was a nightmare once they took over from Bidvest and the renewal processes by Avis were very inconvenient and the rates very expensive by comparison. My new car finally gets delivered in a couple of months and it has been great renting from Hertz, Big up, keep it up.
0 replies
Review Distribution
5 Star
3 (10.714285714285714%)
4 Star
0 (0%)
3 Star
1 (3.5714285714285716%)
2 Star
4 (14.285714285714286%)
1 Star
20 (71.42857142857143%)