NN
Nomcebo N
Active since Jun 2018
21
Reviews
0
Industries
Reviews
21 reviews4 months ago
Unprofessional conduct
unprofessional and rude conduct I experienced from one of your customer support agents named Betty, during my recent interaction with your support team. she rudely dismissed me and ended the conversation without providing any help.
112 replies
5 months ago
Excellent Service and Reliable Support!
I’ve had a great experience with Solmate. Their customer service is friendly, efficient, and always willing to assist with any questions. The process was smooth from start to finish. Thank you Solmate
0 replies
15 months ago
PICK'N PAY ASAP POOR SERVICE
Pick'n pay has offered me a tedious service. I ordered food at 10:47, 3 hours later I have not received my food. At 12hr30 I was told the driver is picking up the order, an hour later the food still has not arrived. They have no option to cancel the order on their app. I have already called the call centre serveral times and the driver is still supposedly at the shop. This is such a horrible service. They keep changing their ETA, the driver's number does not go through. Please call and assist on this query. I am no longer interested in the food and my money better be returned soon and not take long like the order.
0 replies
19 months ago
Agents are not knowledgeable
I have been trying to get my sons card to work and I spoke to 3 agents whom all could not assist me or see the issue, I was communicating with them on the app. I had to actually call to find out that the card is blocked. I don't know what these agents are doing if they could not see a simple thing such as that the card is blocked.
0 replies
24 months ago
I have received my i...
I have received my irefer voucher as promised and was given assistance by Njabulo Ntshangase
71 replies
25 months ago
Claudelle gave me gr...
Claudelle gave me great service and reduced premium
56 replies
Review Distribution
5 Star
9 (42.857142857142854%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (57.142857142857146%)