NM
Ntokozo M
Active since Jun 2018
8
Reviews
0
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Reviews
8 reviews34 months ago
Great Service Mr Khan
Did a purchase on the 9th and the speed point had some technical/software error. The transaction was successful however on the 11th my account was debited again. My bank referred me back to Oxford and Hoosen Khan was such a wonder! He explained what the problem was and he promised to get back to me with feedback and he did exactly that! I got my money back! Great customer service is not promised nowadays but Mr Khan is always trying his best whenever I visit Oxford. He manages cashiers productivity and availability, we do not wait for too long in queues.
0 replies
55 months ago
Lay-by credit
I have a layby with Foschini & unfortunately the unrest happened. I received an SMS acknowledging our concerns over layby and they were to follow up. I went to Totalsport Bluff where I was told I need to go to another Foschini regardless of them being one group. I called ClientCare and they confirmed this and said I should go to another Foschini and not Totalsport. He also said layby were extended by a month & I can either get my credit back or they’d help with way forward.I received a text saying my Layby at The Pavilion would be concluded. Now I haven’t been to The Pavilion and it’s completely out of my way. I went to Foschini at the Bluff and was told to go to West street Foschini but mid week as the manager would be around. Now my problem is on my way from Bluff, I was involved in an accident. Making it impossible for me to go to West street. I’d like a way forward with regards to my credit.
0 replies
88 months ago
Not so HOT ? Nando’s
I am only rating them a 2 because I appreciate the convenience of placing an order over the phone or online. On the 21/01/2019 I placed an order at about 10 & all went well until I got there & found them closed. With no notice outside & I was frustrated because I wasted a good 30minutes of my lunch hour ONLY to not have lunch. I did not complain about this ? 1st time hiccup. They probably had their reasons, just didn’t see the need to let us know. Today, I ordered a meal & I was very specific as ALWAYS. I got there and wasted another 13minutes waiting in the queue because only 1 waitress was assisting at the cashiers??♀️I am currently suffering from a bad fever/flu. Lady confirms my order, I take my good & go home. I get gone & my “peri chips” are plain as hell? my chicken has no extra sauce ?at this point I cannot even taste the “Hot” I ordered. Yet the bag is clearly marked with that “special request” sticker! I’m honestly disappointed ?
105 replies
90 months ago
Edgar’s Inactive
Kindly assist Edgar’s Active at Umlazi Mega City with fixing their ticket machine. I have no idea what that thing is called but it is an inconvenience. Ticket pro has them as one of their “selling outlets” but they are clearly not selling. I went there for the Telkom Knockout tickets & that thing was not working. Gentleman I spoke to said he has called for a technician this was last week Friday. If I’m not mistaken. I’m back here today & it is still not working.
105 replies
92 months ago
Pick 'n Pay Mega City nightmare!
Kindly clarify if CashBack is done at the till or not. I went to Pick'nPay(Umlazi Mega City) to only get Capitec cashback as this is a convenience offered by the bank, I did however spend R30. To my surprise at this very moment being 4:29 the cashier arrogantly infact I know cashiers are known to be rude but this Nonhlanhla Mthembu rudely tells me she does not have R100! I ask her where will I get this amount, she says she does not know! 4 minutes after making me wait for the cashier (Nathi) behind her. She then decides to call me back to her till for the transaction. This after her telling her colleague that she only puts together cash for profit! I would like to think Pick'nPay has an agreement with Capitec & Capitec pays Pick'nPay for this service. If that is not the case. Kindly communicate that you receive nothing from Capitec & I will not be treated as a priority. I am really disappointed & to think I have always looked forward to this store opening but the service levels are questionable!
105 replies
93 months ago
Zweli the saviour
So after 8 months of waiting for my exam result. I contacted Mancosa & spoke to Zwelakhe. Heaven sent I swear, Zweli had an 8months problem sorted in a day & now I get to attend graduation. I published a negative review in May if not June and Anastasia responded in a day! Thank you very much to Zweli & Anastasia. Stay blessed.
105 replies
94 months ago
Debonairs empty promise
So I ordered pizza online using my debonairs app. My closest store being Umlazi mega city & the app said they had closed. I chose Montclair @7:21pm & it is now 8:57pm. I received a call from ********** 6250, a guy from montclair who told me they do not deliver in Lamontville so they would like me to please wait on the road. The driver peter will call me when he is nearby. Peter has not called. The app says Peter is 1 minute away till now there is no Peter. My money has been deducted successfully already. This is unacceptable!
0 replies
96 months ago
Mancosa Missing Exam Mark
I am a Mancosa student who was under the impression that my qualification was complete. Only to find that I am still missing an exam mark from Oct/Nov 2017 exams. I requested assistance from December 2017 & got a response in January stating that the exam mark is available. It is now June 2018 & I cannot further my studies as I am still missing this exam mark. I spoke to an agent from the exam department who suggested I re write the exam. I refuse to do that as I cannot afford their very pricey fees , especially since this is their fault. I asked for the attendance register & footage if they believe I did not write the exam. I spoke to Dhiren on the 28/05/2018 who was suppose to give me feedback as he too agreed with me that I have waited for a long time. He too has not helped. I spoke to a Mzikazi on the 31/05/2018 who promised to get back to me but till this day there is no mark nor script or attendance register. I sent an email to studentservices and they have not acknowledged or replied to my concern. At this point I do not know where to seek assistance. All I need is my exam mark and my qualification. I am very frustrated and to think I work literally blood, sweat & tears to afford that school. The treatment I am receiving is unacceptable and I really wouldn't wish the same experience on any other person.
106 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
1 (12.5%)
3 Star
0 (0%)
2 Star
1 (12.5%)
1 Star
5 (62.5%)