EV
Eugene V
Active since Jun 2018
27
Reviews
0
Industries
Reviews
27 reviews9 months ago
Debit Order Adjusted Without My Consent – How Did the Bank Allow This?
I recently discovered that a security service provider adjusted their debit order on my business account without my explicit approval or signature, and the bank processed it without any verification. No new mandate. No confirmation. Just deducted, and I only picked it up weeks later while reconciling accounts. When I confronted the service provider, they admitted in writing that they never got my authorisation. That leaves me with one question: how does the bank allow this to happen? This is not about the amount. It is about principle and process. If a third party can adjust a debit order without my consent, then what is stopping this from happening again? I would like someone from the bank to contact me directly to explain how this was permitted and what protections are actually in place for account holders.
53 replies
10 months ago
Second-Hand Service, First-Class Censorship
Takealot seems to operate on a philosophy not unlike controlled economies or rigid ideological systems, where central powers decide what truth is allowed to exist. If your review doesn’t serve their narrative, it’s rejected not because it’s false, but because it challenges their carefully curated image. I was told I can only review the product, not the supplier, and absolutely not Takealot itself, especially if the feedback is negative. But here’s the reality: the product I received was second-hand, damaged on arrival, and not advertised as such. My review, stating "Misleading: second-hand, broken on delivery," was declined because it “wasn’t about the product,” which is ironic, because it absolutely was. I’m not just frustrated by a rejected review. I’m frustrated that a R3,000 purchase arrived in unacceptable condition, and now I have to wait days for a refund before I can replace it. Takealot’s policies seem designed not to protect customers, but to protect their reputation at any cost. They control the platform, the policies, and the narrative. I understand it's a business, but when a business treats its customers as data points or revenue streams instead of people, and silences valid criticism, it shouldn't be surprised when people start seeing it as a last resort. No platform is too big to fall, especially in a market like South Africa, where trust is hard-earned and quickly lost. (This review is based on my personal experience and reflects my honest opinion as a paying customer.)
0 replies
11 months ago
Almost 2 Months Without Card or App Access – No Help from Nedbank
My Nedbank credit card expired on 31 March 2025, and I was told I'd get a message when my new card was ready for collection. By 14 April, I had received nothing and went to the branch — they said it wasn’t ready. I went again later in April and was told to call the contact centre. The consultant escalated the issue and said I’d get a message within 3–5 days. I never did. On 8 May, I called again, but since I’d deactivated the Money App (due to ***** concerns) and couldn’t log in without a valid card, I couldn’t authenticate. I was transferred to another consultant who never picked up. After 25 minutes on hold, I had to hang up. I emailed clientfeedback@nedbank.co.za and got a case number. I followed up with the assigned Service Resolution Specialist on 12 May. It’s now 20 May, and I still have no feedback, no card, and no access to my account. No support, service or resolution from Nedbank.
0 replies
30 months ago
FNB is not worth the Business account
Since day 1 I have had problems with FNB business account. A few months ago my business partner and I parted ways. The business bank account was in my name, but my business partner however had access permission. I terminated his access online. Months later, he showed me he was still receiving my business bank statements. Assuming I did not terminate the access correctly I checked my settings on the app. All is correct on my side - so how is it that FNB is sending my bank statements to someone else? I jump on the secure chat. No, they can't help me. I call the call center. They can help me, but FNB is unable to determine how my personal / business account is structured (even the technical guys seem to have no idea). I am told we are going to delete my profile and recreate it - a normal process according to FNB, However, they are unable to explain to me the risk on my business account, nor can they tell me what the plan is if something goes wrong and we can't connect me to my business account again. This shocked me and should shock anyone with a business account at FNB. The operator realized I was very uncomfortable with this idea. He suggests I call my business bank manager and provide details. However, when I call the FNB number provided by the call center, I am told that this number does not exist. I cannot express my frustration. FNB failed me on all the touchpoints: bank settings, the app, the online chat, the online call center, and the business bank manager. FNB is either unable to help me, can help me but cannot address the risk (a basic business concept), or is just not available to me as their client. Whoever receives this message, please get Analene Nefet (FNB business manager) to call me at her convenience. Thank you.
131 replies
36 months ago
Box says one thing, contents is something completely different
Received delivery a few days ago from takealot for my "Heavy Duty Tool Organizer Wall Holder Set". Although the box itself has a sticker on it saying "Heavy Duty Tool Organizer Wall Holder Set", the contents of the box was a "cat hammock". Need I say more.
0 replies
36 months ago
Avoid Register Domain SA
A friend suggested I make use of Register Domain. So I did. The company does not answer calls...ever. Was on hold for more than 15 min. They don't really reply to emails or resolve problems. I think I leave them as soon as I can.
0 replies
49 months ago
The FNB APP simply does not work. - CFC
FNB app has taken a turn for the worst. The FNB APP simply does not work. I applied for a global business account on the FNB APP. After following the entire process and completing information requirements, an error occurred on the final submission (go figure). A popup informed me that someone would be in contact with me in this regard. I received an email on the same day as to application error occurred. I completed additional paper work and submitted it on 11 April. No acknowledgment of the email and 3 days later I am still waiting on feedback let alone approval of the Business Global Account. My emails are simple just ignored. Can someone please get back to me on my application?
74 replies
52 months ago
Bank consultants don’t understand their own products
Discovery bank has this amazing offering – but not one single consultant can tell me exactly what the offering consists of. I have had discussions with 8 different people on the same product and each person has told me something different. I have again requested a knowledgeable consultant to talk to me. It’s been days without Discovery bank making any contact. I can just image what it would be link if you become a client.
53 replies
52 months ago
FNB is uncontactable
And once again - FNB is uncontactable! It does not matter what you do and what communication channels are made available by FNB, don’t be fooled – FNB does NOT want to talk to you, except when they are selling you something, then all lines and channels work 1000%! I am trying to get hold of the Smart device division. I tried the secure chat. Well as soon as I ask a question the link is terminated. In the 10th attempt of asking help I was given a number to call, and then it was terminated. I call this number and follow the ‘692 dialling steps’ to get to an operator. I explain my problem…then they ask me a security question and hang the phone up while answering the question. I call again – the same thing occurs over and over again. The year has just begun and FNB has made me tired already. Just once, can someone please answer the phone at FNB and stay online during the consultation process…pleazzzzzzzze?
53 replies
56 months ago
Mitsubishi Motors Cape Town, Morne Burger is your used vehicle sales representative
Yesterday i purchased the Honda HR-V from Mitsubishi Motors Cape Town. Let me tell you what an experience. Fantastic group of people. Morne Burger, our sales representative was fantastic. He actually listened to our needs and concerns. He also addressed ever single point of concern / questions until he could see I was 110% satisfied. He did not bully me and was always willy to go beyond and pre-empt possible questions that i may have only thought about after i had left the shop. Very happy with the entire process - a seamless process. I can strongly recommend this company - more particularly Morne. If you are in the market for a used vehicle, chat to Morne Burger- Tel: (21) 506 2777 || Mobile: (72) 833 0380 || E-mail: mburger@motus-mitsubishi.co.za
0 replies
Review Distribution
5 Star
5 (18.51851851851852%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
22 (81.48148148148148%)