CL
Carole L
Active since Jun 2018
6
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0
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Reviews
6 reviews79 months ago
Query Refund
can someone please help.. we have an issue that has been going back and forth for more than a month now and no solution. Nedbank transferred money into a standard bank account, and the account is not active so they asked us to go to Standard bank to prove that the account is not active which we did and going forward they promised us that we should give it 7 days and the money would then bounce back to Ned-bank which it didn't until date. so every time we go back to Ned bank they keep telling us that the problem is with Standard Bank even after having done what they requested us to do. please can ask that someone please assist us,we are really frustrated...
0 replies
81 months ago
Port my number without my permission
After almost 40 years of having my number, vodacom decides to port the number to MTN without my consent. when i ask nobody can explain what the hell happened,, ive been up and down to the store trying to get assistance and nobody can help and if they cant help who must help then.....???im fuming???????????????? This to me sounds like fraud..
210 replies
95 months ago
Fraudster
My sister got invited to an interview yesterday,and later when she called to verify on certain things.The Gentleman which he spoke to by the name of Mr Tebele (062) ********** asked her if she had deposited R3500 .So much fraudster?really is this how things are being done at this particular mine?surely someone needs to explain how the poor will ever find employment.This is disgusting and i am going to report this at the CHAMBERS If i dont get clarity on this matter.
0 replies
95 months ago
Bad service plus Attitude.
Last week i sent in one of our company vehicle in for brakes exchange so a gentleman by the name of Ben assisted me and well he called back saying the vehicle was ready for collection so when the technician got to the branch he told him he wont get the vehicle because it wasn't paid for and the technician told him he needs to call wesbank for payment and now he blames me saying i didn't tell him it was a company vehicle but i asked him why he doesn't check on the system for all information as he does always. I Have to mention that when we book a car in for service at any branch all the necessary information is recorded on the system.i.e name of company and financier etc. So by right he has all the necessary information and further i would like to mention that this Vehicle was in for service just a week back, now how did he manage to get payment? i will answer that. By going on the system and getting contact details for the responsible person from Wesbank for authorization. So Wednesday i was off sick with that said this morning the technician tells me how much of a bad service and attitude he got from Ben,i then decided to call Ben and hear what the problem was.There goes Ben with an attitude saying he doesn't care how Technician feels and i then went on to say its fine in future we will take our business elsewhere because we can't stand for such attitude and guess what he said?HE DOESN'T CARE. I'm very disgusted by his attitude i'm sorry but he created a bad name for the Allen Joss Branch. i would like to emphasize that we as a company we use ford transit vehicles for maintenance Purposes and at this Particular stage i feel i would never book any of our vehicles into your Branch.
0 replies
95 months ago
Bad service plus Attitude.
Last week i sent in one of our company vehicle in for brakes exchange so a gentleman by the name of Ben assisted me and well he called back saying the vehicle was ready for collection so when the technician got to the branch he told him he wont get the vehicle because it wasn't paid for and the technician told him he needs to call wesbank for payment and now he blames me saying i didn't tell him it was a company vehicle but i asked him why he doesn't check on the system for all information as he does always. I Have to mention that when we book a car in for service at any branch all the necessary information is recorded on the system.i.e name of company and financier etc. So by right he has all the necessary information and further i would like to mention that this Vehicle was in for service just a week back, now how did he manage to get payment? i will answer that. By going on the system and getting contact details for the responsible person from Wesbank for authorization. So Wednesday i was off sick with that said this morning the technician tells me how much of a bad service and attitude he got from Ben,i then decided to call Ben and hear what the problem was.There goes Ben with an attitude saying he doesn't care how Technician feels and i then went on to say its fine in future we will take our business elsewhere because we can't stand for such attitude and guess what he said?HE DOESN'T CARE. I'm very disgusted by his attitude i'm sorry but he created a bad name for the Allen Joss Branch. i would like to emphasize that we as a company we use ford transit vehicles for maintenance Purposes and at this Particular stage i feel i would never book any of our vehicles into your Branch.
0 replies
96 months ago
Disconnected my Number
Cell c has disconnected my number and when i called their customer service they claim to have sent me a warning Sms saying i need to recharge to keep number active and i never received an Sms of that nature.so my concern is, if cant afford to buy airtime then it automatically means im going to be disconnected all the time? i mean really?Im sure on their systems they can trace and see the number is active and although i dont recharge i still receive calls.What ****es me off is that they say once a number is disconnected you cant get it back.This is a ridiculous and one of the worst networks ever!!
53 replies
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1 Star
6 (100%)