Active since Jun 2018
Upgraded 3 phone lines that was communicated on a recorded call to be effective 1/12/25, just to find out it will only be active on 31/12/25. Another agent making promises he can't keep to make a sale. I want the 3 lines cancelled without further a due, only to hold on for assistance for 20 minutes. Transferred 3 times. Not impressed. Considerring cancelling ALL our company contracts too.
I ordered a rebounder on January 2nd 2025. After hearing that they made a mistake on the advertising, I asked for a refund... Several times. Needless to say I am STILL waiting. It is now 15 January 2025. Sorry, cannot recommend unfortunately.
Why does it take 10 days to deliver? This is the 2nd time I have to wait this long to get my goods and seriously these are things I can get at Dischem! I would rather drive there and buy it myself. Turnaround times for 1 item is usually stellar, but as soon as you add another item, waiting times go bonkers!! Are they manufacturing or importing these things or what? Never again...
We tried to claim from Discovery for an accident their client caused. What a long and exhausting experience. As if an accident is not stressful enough, it took them almost 3 months back and forth to finalize a claim and even then they wanted to pay money directly to us (which was way less than the damage caused) We had to constantly follow up! Then deciding to claim from our own insurance, it took only 4 days to lodge, assess and approve our claim! No thanks, Discovery's service is pathetic compared to other companies in the same industry.
We TRIED to claim from Discovery Insurance for an accident their client caused & we struggled almost 3 months with allot of frustration and back and forth emailing. They offered us way less than what the damage was for so we decided to claim through our own Insurance, KING PRICE. What a pleasant, fast and effective experience! Within 4 days, our claim was lodged, assessed and approved! The consultants at King Price are friendly, compassionate and very effective. I can highly recommend King Price! Patricia Masilela kept me in the loop all the way and I never had to wonder what is happening. Thank you so much Patricia and the whole King Price team!
Received exceptional service from Wihan Geers after having a frustrating conversation with the first consultant. Not only did he fix my policy, but he contacted me when he said he would. Reliable feedback is a luxury these days. Thanks to Wihan I will stay on with King Price.
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