KT
Kevin T
Active since Jun 2018
5
Reviews
0
Industries
Reviews
5 reviews10 months ago
******* offers made phone. No wonder DSTV is in trouble.?
We were offered - by phone - a revised contract for a further 2 years at a reduced rate per month. The next day we get another call offering us a a second decoder at no extra cost. We reconfirmed this a few times by the caller. The new decoder was installed. A few days later we received a call saying that the DSTV agent that called us about then reduced offer with the 2nd decoder, had made a mistake, and now our premium would be raised substantially. We told them to remove the decoder and reduce our premium to the initial agreed lower premium. I find this completely unprofessional and smacking on being ******ionate.
0 replies
19 months ago
They were profession...
They were professional and friendly the whole way through the repair.
53 replies
38 months ago
A great and dependable team to work with.
I have worked with Sameda Moose and Laura Tinkler from Sandak Lewin Trust for the past few years and found them to thoroughly supportive, knowledgeable and action oriented on all issues we have worked on. They are dependable and follow up on our behalf. We have run a few major projects with them, and it has been an absolute pleasure working with them. You know they have your back. Compared to our previous agents, this is a whole different league.
53 replies
78 months ago
Shocking service from Brother Printers in South Africa
We have our whole office and home running on Apple products including phones, iPad a and MacBook computers. We have used Brother printers for a number of years and had had real issues. There was a recent Mac software upgrade, and our printer application was not working. After checking with Mustek on numerous occasions, we were told that the current Brother software for our printers was not working. We have waited for feedback, NOTHING! There in only one technical person who attends to all these Apple related queries, and we have not had feedback from this person for over a week, no calls returned, they are out of he office or other reasons. How can a company like Mustek only have one key person in a crucial position like this?? We have dumped our printers, deleted the software and now happy using HP.
0 replies
95 months ago
Cancelled - but not removed from the irritating system
New cancelled our service a month ago and I am still receiving between 4 and 6 text's per day telling me that the service has been cancelled. I travel overseas a lot and then have to pay roaming charges to receive these irritating messages. I have taken this up with them via the on-line system - with no action, only repeated emails telling me that they will respond soon. On calling them, I have been told that the support team have no idea where the texts are sent from and cannot do anything. I had this escalated and told that this is no stopped, again, more texts. I cannot believe a technology company cannot resolve an irritating technical issue.
0 replies
Review Distribution
5 Star
2 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (40%)
1 Star
1 (20%)