Active since Jun 2018
This is not a happy customer...in less than 2yrs i have had 3 Dynamic beds..all of them with fault...So we had the Orthopedic Superior Gel for 1.3yr then the springs collapsed....then we had the Dynamic Superior for 4 months we exchanged because of matrass collapsing and now the Dynamic Supreme for 2 months and the matrass is sagging and collapsing....the answer from The Bed shop is we can pay in and upgrade....I had from the top beds to the cheapest bed with no satisfaction...there is no way i would like to pay a cent on a dynamic.
I went to Dischem Vaal mall today to buy the Alien Gift set advertised for R1225 in store they told me the price is R2275. I called the manager and he said it was a miss print...wow..2 digit miss print. Then he said he wil call the region manager but did not phone in front of me. Then he came back and say they will not give it to me for the price advertised. So Dischem is False advertising products and not giving me my consumer right as i asked for it. The manager said he cant help me other wise he will get disciplinary hearing
Everything started when we requested in our email that the accommodation must be wheelchair friendly and they booked a place for my parents that is NOT wheelchair friendly and when we questioned it my parents where told the booking can not be changed to a different location, how do you expect somebody that is dependent on a wheelchair to move up and down the stairs....It continues, yes there is a no cancellation policy but also where is the humanity. My parents need to cancel the holiday because my mom was admitted to hospital she has terminal breast and brain cancer. It was not a cancellation request just because they didnt felt like going anymore. Everything is not set in stone and feel cases like this might need some special discussion. In conclusion so my parents loose their money cause you will not consider the circumstances,they can not go to a place anyway that is not wheelchair friendly and with my mom being hospitalized. Thank you for not seeing the human side of life.
Everything started when we requested in our email that the accommodation must be wheelchair friendly and they booked a place for my parents that is NOT wheelchair friendly and when we questioned it my parents where told the booking can not be changed to a different location, how do you expect somebody that is dependent on a wheelchair to move up and down the stairs....It continues, yes there is a no cancellation policy but also where is the humanity. My parents need to cancel the holiday because my mom was admitted to hospital she has terminal breast and brain cancer. It was not a cancellation request just because they didnt felt like going anymore. Everything is not set in stone and feel cases like this might need some special discussion. In conclusion so my parents loose their money cause you will not consider the circumstances,they can not go to a place anyway that is not wheelchair friendly and with my mom being hospitalized. Thank you for not seeing the human side of life.
Everything started when we requested in our email that the accommodation must be wheelchair friendly and they booked a place for my parents that is NOT wheelchair friendly and when we questioned it my parents where told the booking can not be changed to a different location, how do you expect somebody that is dependent on a wheelchair to move up and down the stairs....It continues, yes there is a no cancellation policy but also where is the humanity. My parents need to cancel the holiday because my mom was admitted to hospital she has terminal breast and brain cancer. It was not a cancellation request just because they didnt felt like going anymore. Everything is not set in stone and feel cases like this might need some special discussion. In conclusion so my parents loose their money cause you will not consider the circumstances,they can not go to a place anyway that is not wheelchair friendly and with my mom being hospitalized. Thank you for not seeing the human side of life.
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