SS
Sue S
Active since Jul 2018
17
Reviews
0
Industries
Reviews
17 reviews23 months ago
Dont Invest Through FNB & Momentum Stuck!!
The financial investment of FNB is the most difficult division to connect. I have been trying to get the retirement annuity out ( Momentum) for the last full month. I received an email on 27th June that they would contact me. None so far. Then I went to the bank and, after seven call forwards, spoke to a gentleman who sent some attachments by mail, which were completely irrelevant to my query. Momentum is even worse. They don't respond to emails or pick up the phone suggested on the profile as financial advisors.
1 reply
48 months ago
TakeALot - NO DELIVERY, can't take a lot really
My order no Order #108854433, shows delivered on 23rd on Track Your Order space. BUT IT WAS NEVER DELIVERED. Writing to the help desk never helped. Calling the Call Center number goes nowhere. Hopefully, this review will help to get the parcel I ordered and paid for home delivery.
1 reply
54 months ago
DSTV - FAKE BILLING
I closed my account in 2017 by formally physically visiting the centre in Randburg. This month my account was debited for R829 again, without me asking to reset the account or anything. AFTER 5 years!! DSTV has a huge team that essentially is incompetent and keeps taking money off unsuspecting customers in spite of formal closure of accounts.
3 replies
55 months ago
Nightmere at Sandton Licensing
Qued up for about 1.5 hours. Just as my turn came, six more people were added to the queue. When I asked why was told they went for testing. I said why not have an independent queue for them so we can continue our sequence? Two staff members came from inside and started screaming and shouting at me. As though this verbal assault was not enough, I was told you can't ask questions to Home Affair Person. The rest of the staff members laughed and enjoyed the MADAM who screamed at top of her voice. The other person told me they knew MANY OF MY TYPES...Intimidation seems like a way of life at Sandton Licensing.
0 replies
60 months ago
South Africa's Vaccination Registration Portal - Will leave many without vaccinated
Registration opens for over 50. We register on the provided website. Receive an SMS confirmation. There is no further code, direction for the past 10 days. So I re-register, again there is no code, no vaccination site details; they say that we are now at the end of the Q. The South African Government Helpline is completely clueless why some are receiving vaccination codes while others aren't. Why would a computer system stop sending codes to some people? This is how countries are plundered to become 3rd world countries by breaking simple Civic systems, which are, suppose to be computerized. Next? Guess one needs to turn up on the vaccination site and check if one gets lucky...
0 replies
65 months ago
FNB: Your Call Agents have no ears
I took a cover for my business from FNB LAW ON CALL. On-call of 20 minutes I repeatedly told the agent Busisiwe, that she is referring to a WRONG company, and she needs to ensure my correct company receives the cover. Obviously, nothing registered in the head. I receive the policy, promptly covering a wrong company. Its so disgusting to talk to agents who dont hear anything customer has to say and go on covering wrong companies and allocating them to different customers.
1 reply
76 months ago
NETSTAR NOT A STAR ANYMORE
1. Wrong car on the account 2. The legit car which I paid for 6 years is now being shown s never existed 3. Any emails sent they respond after 1 month 4. Lethargic service full of errors
1 reply
76 months ago
Members Can Never Log into the Portal
As a member one can never log into Bonita system. A request to log in shows "INVALID TOKEN SCREEN". If one tried to change the password, a new password can't be reset as the favorite INVALID TOKEN screen comes back. Last time I reported this problem it took nearly 2 months for them to repair it as the standard answer was we are working on it.
3 replies
76 months ago
FNB PRIVATE BANKING : PASS THE CALL: WHO CARES FOR THE FRAUD?
FNB Private Banking: After seeing a false internal debit order, I tried to report the fraud. Once again one only went through a marathon pass the call to the next number after calling the fraud line provided by FNB on FNB APP. Four times the call was transferred to the so-called business fraud reporting person/department. Are there no direct lines where frauds on the business account can be reported? I cut the call when I saw the operator was preparing to transfer me for the 5th time. PRIVATE BANKING HUH FNB? Call me back as I need urgent help
1 reply
80 months ago
Telkom, the mystery UPGRADE SMS and that comes after 12 months.
Telkom Fibre: After trying the whole year to upgrade the Fibre to unlimited data, the standard answer has been we will send you an SMS, which all 6 times never came through. The 7th time in November 2019 Telkom called to say they have sent an SMS and after that, the upgrade will be done. Its 10 days since this call and SMS, there has been no upgrade? What can be done in matter of 1 day takes pretty much the whole year to complete and still the promised service is not delivered.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (5.882352941176471%)
2 Star
3 (17.647058823529413%)
1 Star
13 (76.47058823529412%)