KA
Kenneth A
Active since Jul 2018
28
Reviews
0
Industries
Reviews
28 reviews2 months ago
Unprofessional organisation
Hi there Why am I being harassed at work by your call centre What’s the issue with my account as you took payment in January 2026 Just double debit this Month February 2026 as I’m not aware that it is in arrears Call me on 0622990179 or email kennethaugustes@gmail.com It’s embarrassing to do business with you when you harassing the business store phone
112 replies
2 months ago
Reverse the transaction
*Nomalanga* Kindly note that we can assist you with logging a investigation with our Card Disputes team for further assistance on the unknown card transaction. To log this request please note there is a R30 (per transaction) card dispute fee that will be charged for your dispute. We will also be required to STOP your card to ensure any further deductions cant happen. Once the card has been stopped you can replace it in the branch at a fee of R70. Kindly confirm if you agree to the above mentioned info and fee if you wish to continue🤗🌸? Please confirm with a YES or NO.
112 replies
4 months ago
Customer service lacking at the deli Gateway Durban branch
Hi there Visited your Gateway branch, today 30/12/ 2025 at about 13:50looking for cooked for at the deli, which is located inside Woolworths the pie section, the lady was serving another customer but had to shout across at me that money and food don’t go together , I didn’t know what she meant but I informed her that I was getting the money ready to pay at the till to which she sarcastically responded by saying that’s not what we do here and I shouldn’t leave money on the counter, it’s embarrassing when customer service lack and discretion is sacrificed for bullish behaviour
0 replies
4 months ago
Unusual bad service at Checkers Gateway
Hello there Hope you are having a great time Been a loyal customer more than 8years , and my speciality is your ground coffee, with cold milk and honey. Usually about three to four cups per day over this period and yet today.and definitely cannot consume sugar for health reasons. Leah your fresh foods manager, decides today, that I will no longer get honey with my coffee. She confirms that honey has been removed from the coffee service. See attached Gloria Jean setup and they serve honey just like any other place I frequent. I’m now a loyal Gloria Jean customer , and not happy with the service from Checkers Ground coffee section , and the response for the Fresh foods manager who looked irritated at the request for honey.
0 replies
5 months ago
Tshepi Mabuza and Cellc
There have been many times when feelings of disillusionment have surfaced — as is common in any service industry, each with its own unique set of challenges. However, when it comes to Cell C, one person in particular stands out. Tshepi Mabuza, also known as Tshepang Mabuza, consistently delivers service marked by integrity, understanding, and a clear focus on resolving both current and potential future challenges within the organisation. Whenever I am faced with any issue, it genuinely feels as though she becomes an entire team on my side. Her commitment to customer service, her effectiveness, and her constant communication truly set her apart. She is a pure asset to Cell C.
53 replies
5 months ago
Checkers Gateway is awesome
I’m so lucky to be served by Checkers Gateway in the coffee and sandwiches area, the Lady who serves is , Thola, she knows my Oder through and through and serves me with a smile that keeps me coming back . My Oder is specific and requires honey as a sweetener and she ensures she’s well stocked and ready for me when I get there. I would ask if you can include Hazelnut in your coffee selection
0 replies
10 months ago
Most interactions te...
Most interactions telephonically are rushed and that eventually results in misunderstandings and subsequent delays , infuriating both customer and consultant,calling Prome call centre really makes the experience pleasant and kind and I really appreciate the efficiency that’s added on top of the great service
56 replies
12 months ago
ABSA auth department
Re: C-51280006 Logged a case early april to have a reversal made avail into my account, Spoke to Bertha from customer care today at about 14:01 She sends me to complaints who are not open today 0800414141 It’s not a difficult request to have my own money refunded
174 replies
12 months ago
Migration impossible at MTN
Three days later and still being transferred from pilar to post trying to migrate my plan to a lower package 0622990179 contact should you desire to assist your customer
0 replies
16 months ago
Poor money market service
Money market 7 cubicles and only two people serving and those two people don’t look very belpful, 17/12/2024 at 11h41
0 replies
Review Distribution
5 Star
4 (14.285714285714286%)
4 Star
1 (3.5714285714285716%)
3 Star
2 (7.142857142857143%)
2 Star
2 (7.142857142857143%)
1 Star
19 (67.85714285714286%)