SM
Sipho M
Active since Jul 2018
9
Reviews
0
Industries
Reviews
9 reviews2 months ago
Horrible service
I had a very disappointing experience with Vericred. They contacted me regarding an alleged shortfall on behalf of Dr Manfred Swanepoel, which had already been settled. I paid Dr Swanepoel in full in June 2025. Despite this, Vericred pursued me again in March 2026 for a debt that had already been paid. To make matters worse, the amount they were claiming was almost double what was originally due. This kind of conduct is both frustrating and concerning. Proper due diligence should be conducted before attempting to collect on accounts, especially where payment has already been made. I would strongly caution others to keep thorough records and to verify any claims made by this company before making payment
0 replies
3 months ago
Poor Service and Excessive Delays
I am very disappointed with the level of service received from Assupol regarding an insurance claim our office has been assisting with. The claim was initially submitted in April 2025, and despite full cooperation and the submission of all requested documentation, the matter remains unresolved nearly a year later.Throughout this period we have responded to every request from the claims department and have made several follow-ups. In January 2026, we were informed that the matter could not be processed because the monthly quota had already been reached and that it would be referred for February scheduling.We are now well past that period and there has been no meaningful feedback or indication of progress.The prolonged delay and lack of communication in handling this matter has been extremely frustrating and falls far below the level of service one would reasonably expect.
1 reply
6 months ago
Outstanding Service from ABSA Pretorius & Thabo Sehume Branch
I would like to express my heartfelt appreciation to Lebo and Maggy from ABSA Pretorius and Thabo Sehume. They recently assisted me with a funeral claim and facilitated the transfer of the deceased’s funds into an estate late account. Their professionalism was truly top tier. They guided me through the entire process with patience and clarity, making a difficult time much easier to navigate. The funeral claims were processed and paid within 24 hours — a level of efficiency that exceeded all expectations. Thank you, Lebo and Maggy, for your excellent customer care and dedication. Your service is truly commendable.
1 reply
6 months ago
Excellent Service from Mrs. Olga Masanabo – FNB Brooklyn Branch
I would like to extend my heartfelt appreciation to Mrs. Olga Masanabo from the First National Bank Brooklyn branch in Pretoria. She assisted me with opening an estate late banking account, and the entire process was smooth, effortless, and stress-free. Mrs. Masanabo was exceptionally professional, patient, and attentive throughout. Her calm approach and willingness to explain every step made a big difference during what could have been a challenging process. Her customer service skills are truly commendable, and she is a great asset to FNB. Thank you, Mrs. Masanabo, for your outstanding service. You made the experience both pleasant and efficient.
1 reply
7 months ago
I would like to take commend Ms H Ntuli of consumer friend for her outstanding efficient service
I would like to take commend Ms H Ntuli of consumer friend for her outstanding efficient service. She helped me resolve an issue of a debt review flag that has been going on for over three months. She took over my query and in less than 4 hours it was resolved. Her professionalism is hard to come by. She took time to understand my problem. Consumer friend diligently resolved my issue. I am grateful! Excellent service!! Consumer Friend reviews are powered by Hellopeter. By submitting your review you agree to Hellopeter’s terms and conditions and privacy policy https://www.hellopeter.com/legal/legal
1 reply
12 months ago
Exceptional Service – Claim Resolved Smoothly and Quickly
I’m very impressed with the service I received from ABSA Life Insurance. My insurance claim was attended to promptly and resolved speedily. The process was smooth, efficient, and handled with professionalism. Thank you to the ABSA Life team for the excellent turnaround time!
1 reply
12 months ago
EXCELLENT SERVICE BY FNB PRETORIUS AND FNB FIDUCIARY
Swift action by FNB in attending my complaint regarding a blocked estate late bank account due to verification. It literally took them less than 24 hours to resolve issue. Thank you FNB PRETORIUS street and the officials at FNB Fiduciary Trust for your efficiency. Great service!
1 reply
22 months ago
miway life excellent service
Great customer service from one Madimetja Kekana. He promptly updated my beneficiaries without any hustle. His service is commendable indeed!
1 reply
96 months ago
MiWay
I would like to commend Mpho of MiWay for the assistance ge provided. I asked him to assist me with cancellation of my car insurance with MiWay. He showed me how bad the offer i had received was on shoewd me all the benfits of staying with MiWay. He was very informative I am glad I spoke to home. He beat the offer of the other insurance company.
1 reply
Review Distribution
5 Star
7 (77.77777777777777%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (22.22222222222222%)