Active since Aug 2018
I've since lodged a complaint 7 months ago, have been making follow-up in the last 4 months and it's always the same. Call again in 30 days. It's such a huge disappointment!
I've canceled my subscription but company continued to renew and deduct money. The service has not been working since midyear 2022. Sent emails and whatsapp but they never responded. R I could watch the Fifa world cup even when I have a true uncapped 50mbps Fibre connection. This company is a ****. Never ever respond to complaints
Be careful, bought a car which was advertised deceptively. They said on the advert it's a volvo v40 d3 inscription, but paperwork says momentum. Secondly, shock absorbers were in a bad shape with one leaking. The seat belt catches on the rear seats broken. Catalytic converter completely missing from the car. Engine management light came on 50km from dealership. Left drive shaft leaking. To top it all, there's rust on surfaces under front seats including spare wheel and all spanners and the jack. Under the seat electronic boxes uncovered and some wires cut. There's also a strange rattle like tappets or hydraulic lifters. Very strong exhaust fumes. The dealership owner/manager Fanie, arrogant and very condescending. Bad, bad service.
Yolanda Malatji was awesome in assisting me. Great service.
I requested a connection that took forever to materialize. Month to month contract, on cancellation after 6 months I'm told about an early cancellation fee which is nowhere in the contract. Can't understand the link between 12 months and month to month contract. They're saying it was promotion time when they connected me I've not applied based on any promotional products. I don't even know the conditions of their promotion and it's stated nowhere in my contract that I cannot cancel within 12 months.
The company is reaping electricity consumers with remote metering. Their readings never correlate with the actual meter readings. Their customer care is hell on earth. You need to be blessed for them to respond to you or attend to any complaint. They simply close the ticket after 24h ,never bother to respond.
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