XM
Xolani M
Active since Aug 2018
25
Reviews
0
Industries
Reviews
25 reviews7 months ago
ery Disappointed with Country Fair Frozen Livers
I bought a 500g pack of Country Fair Frozen Livers from Checkers, Woodburn Centre in Pietermaritzburg. Unfortunately, the product contained bile inside, which made it impossible for me to enjoy my breakfast properly. This was extremely unpleasant and disappointing from a brand I expected better from. The product barcode is 6001164001593 for reference. I even tried to access the Country Fair webpage to lodge a complaint, but the site was blocked, leaving me with no direct way to contact them. I have also taken pictures and attached them as evidence. I trust that both Country Fair and Checkers will take this matter seriously and improve their quality control, as customers should not have to go through this experience
53 replies
8 months ago
Telkom's failure to properly manage my account
In June 2025, my debit order did not go through and was returned unpaid. However, on 1 July 2025, a debit order was successfully processed, clearly settling the missed June payment. Despite this, Telkom double-deducted my account on 15 July 2025, seemingly charging me again for June and also for July. To make matters worse, on 5 August 2025, Telkom listed me at the Credit Bureau for defaulting on the June payment, even though that payment had already been settled. I also received a Notice of Adverse Listing, and my account is now incorrectly flagged as being in arrears. This has unfairly affected my credit score and potentially my financial reputation with lenders. The latest Telkom statement clearly shows that I am fully up to date with payments and that Telkom actually owes me. This is unacceptable. I am demanding that: The adverse listing be immediately removed from all credit bureaus. My account status be corrected to reflect the true payment history. The excess amount be refunded or credited to my account. Telkom takes accountability for the negative impact this has had on my credit profile. To make matters worse, trying to get help from Telkom’s customer care is nearly impossible. I’ve repeatedly tried calling 081 180, only to be placed on hold for an extremely long time without ever being assisted. This lack of customer support only adds to the frustration, especially when dealing with serious issues like incorrect debit orders, credit bureau listings, and billing errors. Customers deserve efficient, accessible, and helpful support, especially when your errors are affecting their financial records. I hope this is resolved urgently, as this type of service is not only frustrating but also financially damaging.
0 replies
22 months ago
Ignorance and arrogance
On the 26th of June 2024, I called Spar complains department and spoke to Josh, where I registered a complain about Spar in 456 West Street in Durban. Complain number CC240626006 was issued to me by Josh on the 26th of June 2024 after I called back to make a follow up. Josh was not helpful at all after the enquiry of my complaint where he keep on saying my enquiry will be respond to by the responsible manager. This Spar is asking customers to purchase items of more than R50 if they want any cash back from the till. I complained to the Supervisor in the floor and also escalated the matter to the Floor manager in charge during the day. Both Spar staff member was of no help and they told me that it is their policy if I did not want to comply with it I won’t be assisted. When requesting such policy I was not given. Being inconvenienced as that I made the purchased and got my cash back however I mentioned to them that I am going to report this to the next Management level and the floor manager gave me a green light to go ahead and report this matter. I was promised by Josh that after reporting this matter I’ll receive a call from the Shop management within 3 to 4 days. If I don’t count weekends there is 8 days of this matter begging with no one attending to it. I doubt if Spar is this ******** and unprofessional as displayed during my experience at the West Street Spar.
0 replies
26 months ago
Receiving calls for other clients
This is becoming so frustrating to keep on receiving call for the lawyers representing Virgin active regarding other person account. I don't have an account with Virgin active however lawyer representing Virgin active are harassing me and sometimes they call on my phone and drop the call without anyone saying anything. When calling back this number these lawyers are giving me a very bad attitude saying that my number is being called by their system and they are unable to help me. this is very frustrating
0 replies
33 months ago
Unfair booking treatment
I made a booking via booking.com for 10 guests in Sea Shell Cottages in Port Shepstone and only to receive an message from the above place via booking.com messaging system that we are double booked and our booking is cancelled. Firstly the Sea Shell Cottages never professionally addressed this matter. The first cancellation messaged from the place had no greetings and also no apology, the just say d to us that there were doubled booked and our booked is cancelled that it. We were never offered alternative dates, after we raise that they started to ask things. This place is not the professional place for people to stay.
0 replies
40 months ago
OUMA Rucks with foreign terms inside
It was so unprofessional for who ever was packing one of the OUMA butter milk rusks pack with manufacture date 13/08/2022 04:34. Inside the box we found used folded sellotape and also found Cadbury daily milk paper folder inside, it either someone was stilling or eating the slap and there after during the sealing of the box of rucks he/she then seal it with the items above. I don’t know how you going to monitor this but this will make you loose reliable customers
264 replies
46 months ago
Contract Cancellations
I got 2 Vodacom contracts that are due for upgrade since last year and the Vodacom cancellation team are not willing to cancel these contracts. More than 20 calls from Vodacom sales department persuading me to upgrade but when I tell them that I no longer need these contracts they never assistant me in canceling these contracts beside saying that I should call the cancellation department. I have been calling the Vodacom cancelling department without any success but eventually in February I managed to get hold of them where I spoke to a Gentlemen who did not want to cancel these contracts instead he advise me to downgrade the contracts because those new contracts are month to month and they will be easy to cancel when I want to. I did mention to the Gentleman that I no longer use or need these contracts since I have 2 other Vodacom contracts that I received from my employer and I chose Vodacom service provider instead of other networks providers that were available but this Guy insistent that I rather downgrade the contracts. The contracts were than downgraded as his advise. What hurting and making me angry is the fact that I'm not using these contracts and I am not benefiting anything from these contracts. The biggest problem was that yesterday when I requested Vodacom to end or cancel these contracts I was told that I'll be penalised for bridging the contract. That surprised me because I was told that this will be a month to month contracts that can be cancelled at anytime. This will convince me to cancel everything I have with Vodacom
670 replies
49 months ago
Staff Attitude
This review is not to paint all Refinery Clothing stores that they all have a bad services. The Refinery Store in Midlands Mall, Shop 226 in Pietermaritzburg their service is so so poor. On Friday the 15th of April 2022 my family went to do shopping there and I bought for myself and paid while my partner was still shopping. It should be noted that there was nobody in tills to assist me on my purchased but I waited for a while till I asked the lady (Bongiwe) is there anyone to assist me then Mr Shelembe assisted. When my partner finished taking her items we stood on the queue again which was fine. While waiting I decided to change a colour of the t-shirt I purchased earlier, while looking for a size according to my partner Mr Phahla if I am not mistaken called a person that was behind my partner, when this was queried before even the transaction took place. Mr Phahla with an attitude said that your partner (myself) is still shopping even when my partner told him that she is buying and paying for her own items this Guy responded with another attitude saying that she will serve her are that client. The words were like “Eventually you will be served or assisted too” and he continued with that client. I just saw my partner leaving the items she have picked and told me to leave, when I ask why she was angry and crying. The reason why I asked was that I did hear what they were arguing about up until I asked my partner outside. That made me angry too but I am planning to return the items already bought. Today we are going to Westville Pavilion Mall to buy same items my partner wanted. There is something wrong with the attitude of the staff there and I think it need a person who have an experience to manage the store I am returning the items I bought today or tomorrow because I don’t support what they doing to clients
0 replies
52 months ago
Problem of closing my credit card account
I have been calling Capitec bank customer care number 0860102043 since the morning today and being sent from pillar to post, just to close my credit card account. The first time I called to close the account I was assisted but the account was not closed, it was on the beginning of this month. The second time I called in seeing that my account is not closed and being charge the so called service fees. The lady I spoke too did not close my account last week either but they said they are going listen to the tape of my fist call I made and investigate why my account was not closed as per my request. To my surprised no one has called me and I have one again charged the service fees. I don't think this is fair. Can some one senior investigate and correct this.
106 replies
54 months ago
Weldone Team Ambrosia Wellness Spa
It been more than 5 time I have been visit this wellness spa with different friends, the hospitality and the service I received is always up to standard and excellent. All of my friends always ask me when are we going back there. I appreciate the service and the quality of treating client with respect and dignity. I hope you don't do this to us only but to all of your clients. Thank you continue with the good work
0 replies
Review Distribution
5 Star
1 (4%)
4 Star
3 (12%)
3 Star
0 (0%)
2 Star
1 (4%)
1 Star
20 (80%)