MR
Maseatla R
Active since Aug 2018
6
Reviews
0
Industries
Reviews
6 reviews25 months ago
Khensani, Tshegofatso
Khensani, Tshegofatso. Thanx so much foraking sure that I get home safely after my car broke down. Tshego, your concern for my safety is highly appreciated. I'm glad I am covered by an A team. 5stars all day, everyday
53 replies
54 months ago
Annoyed by illegal debits
I will keep reversing the debit orders until the policy is canceled like I requested in June I was promised that I will get confirmation of cancelation by email on the 6th of Oct and I am still waiting
212 replies
67 months ago
Thank you Bonolo Magagula
Thank you so much to Bonolo Magagula for the great service. After the 'no service' from Ayanda Kubheka regarding my claim I was ready to cancel my insurance with MiWay. Bonolo was patient, helpful and reassuring, and for that I stay a MIWAY customer and greatful for his service
53 replies
87 months ago
Cancelled membership but continued debits
May I please get someone to call me today on ********** 849 and explain why my account is still being debited. I cancelled my membership in December but I reverse your debit orders monthly. Now you are debiting different amounts, tried blocking you but you are using different refs every time. THIS IS THEFT, AND I DEMAND AN EXPLANATION!!!!!! ?
56 replies
92 months ago
Frustrated!!!!!!
This membership is more of a frustration than anything else. If I type my experience here I will not end today, or this weekend even Every time I try to call Customer Center I end up with more frustrations. Its like the Salons and them are disconnected. This need to be sorted out, and FAST!!!! Your communication is a problem
315 replies
93 months ago
Still!!!! Waiting for a call back and call recordings
I am still waiting for a call back from Phindile's superior So a couple of weeks back Phindile called me under falls pretense of offering me a voucher. She actually asked if my voucher had been delivered to me, I said no. She asked me to confirm my postal address to see if they sent to the correct address. proceeding with our conversation she asked me to give her my ID number, I refused and said I will only give her my birth date. She then asked which bank I use, and i refused to tell her. Honestly at this point I was getting annoyed... She laughed it off, like a smug laugh. She asked if I still use (She called out my bank name). I stayed on the line to find out just how much information she had on me. Oh b the way...when i gave her my birth date she read out my ID number to me. After she said my bank name I told her that i was not comfortable with the call and that I do not want the voucher she was offering me. She then said that no money will be debited from my account, but then I asked why she needed that information and she could not answer. Instead she asked me which day of the day do I receive my salary, again I asked for relevance... She then read out my personal account number to me, and again that smug laugh... then she hung up A few weeks later I got a debit from BuckSure of just under R100. I searched for contact details, gave them a call to asked why they were debiting my account. I was told that I had agreed with Phindile, which I did not, and that I was subscribed to God knows what. I liked that the lady who was assisting me said all of their calls are recorded, and she could see when Phindile called me. I told her that I never agreed with Phindile about anything, that she was dishonest and rude!! I asked to be transferred to Phindile's manager, she told me that all the managers were in a meeting (really???) but she will get someone to call me back. A few days later I called back, got the same lady, same story. I also requested for the recording of my call with Phindile... A lotta weeks later and I am still waiting for the call back and the requested call recordings
0 replies
Review Distribution
5 Star
2 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (66.66666666666667%)