Active since Sep 2018
They got my order wrong because they're always busy chitchatting amongst themselves.I'm not very happy
I'm very disappointed with De Lucia Group, I reported an outside leaking pipe from my unit Gladiator Court last month via email. I was informed that my matter will be attended to, they will send the maintenance people.I was not notified as to when they will come. This month on the 21 I received my levy statement, to my surprise my levies were higher than normal, it cannot be a coincidence that I reported the outside leaking pipe and now I'm being charged two thousand and something. I'm the owner I stay with my 2 kids and most of the time I am at work and my kids are at school. I sent an email on Monday to Johanna who's in charge of the accounts, she didn't even respond. It is impossible for me to use 18 liters of water as it says on their invoice. The building on its own is delapidated. When it rains the water come through inside my house, there's mould everywhere.
I went to Chicken Licken Festival after a long day at work and wanted to grab something to eat, I waited for my order for almost 20 minutes I went to the counter to find how far was my order, my order was ready of which they never call it out as they normally do. The lady said they called it out but I didn't hear them as they were busy chitchatting about personal things instead of giving good customer service. The staff are so unprofessional and I'm so disappointed because it's not the first time I thought this time it will be different.
I went to KFC at Kempton Park CBD, Kempstar next to the station, I have never experienced such a pathetic service, I have ordered wrapsta boxes, mash and gravy, it was a take away, to my surprise when I got home, the mash and gravy was not there but it was billed on the receipt, I expected to find everything there and I cannot drive back all the way back because I stay very far and it was late. BAD SERVICE EVER
I would like to express my gratitude to Peermed team for providing an excellent service to me when I was at my worst time.They have shown me nothing but compassion, I recommend them anytime. Keep up the great work ❤️❤️
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