MM
Meera M
Active since Sep 2018
7
Reviews
0
Industries
Reviews
7 reviews30 months ago
Teneo Education sucks
Worst experience ever. They are excellent in getting sales but suck at everything else. Especially their accounts department!!! You CANNOT get hold of ANYONE from accounts via phone, email,whatsapp. By the confirmation received from someone at Teneo all lines to accounts have been closed and the only people you can get through to are those who cannot help you, or even have access to the accounts people. Payment was made in full, LINK to payment sent to them and we get a response 3 days later to say screenshots not accepted!!!. Do they even read their emails to see it isn't a screenshot but a LINK TO TRACK YOUR PAYMENT!!!! I DONT RECOMMEND TENEO AT ALL.
0 replies
43 months ago
Nedbank SUCKS!!!!!
I reached out to the Client Services and CEO by email and to date no response. I NEED URGENT ANSWERS OTHERWISE I WILL GO TO THE MEDIA REGARDING NEDBANK STEALING MY MONEY!!!! I opened a business account in 2021. At the beginning of this year I had an amount of R130,000 come into my account. When I tried to access these funds, I realised my account was blocked. NOBODY BOTHERED TO ADVISE ME THAT MY ACCOUNT WAS BLOCKED 5 MONTHS PRIOR TO ME RECEIVING THE FUNDS. I HAD, IN THE MEANTIME BEEN PAYING THE MONTHLY SERVICE FEE. I started querying this with my banker, Heila Johansen and was given the run around from her manager to the fraud department. They refused to give me any answers and said that it was a an error on their part BUT they didn't correct the error NOR release my funds. Your staff asked for 10 days to resolve the issue and get back to me but to date no response received. This was in March and we are now reaching end September. Your staff proved to be incompetent, shady and non responsive when asked for answers. To date my funds have not been release, no answers received BUT the service fee gets deducted each month. I need my funds released immediately. Also, all the service charges that were deducted WHEN MY ACCOUNT WAS BLOCKED should be refunded.
0 replies
44 months ago
Good service Stoneridge, Poor service Scottburgh
I would like to commend the manager at Specsavers Stoneridge, Cecilia Opperman for her outstanding customer service. I moved from Gauteng to KZN and needed my glasses to be checked and fixed due to faulty transitions. She arranged with Specsavers Scottburgh to courier to glasses to Stoneridge, prioritised the repair and arranged the courier back to me at no cost to me. Now that is what I call excellent customer service. Unfortunately I cannot say the same for Specsavers in Scottburgh who refused to help me when I went in there with the issue with my glasses. The least they could do was arrange for me to get my glasses to Stoneridge. They didn't, until Cecilia intervened by phoning the manager at Scottburgh to arrange the courier. Specsavers Scottburgh can learn from Cecilia.
936 replies
44 months ago
Way below standard service!!!!
We moved from Johannesburg to KZN 1st August. The service we received UNTIL the move was done was good. Payments were done by us BEFORE required. Extra boxes were used and and we had to pay for those. We paid on presentation of invoice. On 1st August, we received a call to say their truck broke down and alternate company was used to transport our goods. The goods arrived with 12 boxes missing, lots of items broken. I notified the company and to date have not received a resolution. I was told that I will definitely receive feedback tomorrow so I wait with bated breath!!! Today again, I found out a whole lot of appliances are missing. We have brand new clothing (for which I have proof of purchase) missing. I keep getting the run around for a resolution and they do not want to advise what the plan of action is for the missing boxes. They claim that they had miscalculated the boxes BUT I paid for the boxes!!! AND what about all the missing items that I am bringing to your attention!!!! WE are waiting over a month for a resolution and THEY didn't wait for their payment!!!! I WILL NEVER, EVER RECOMMEND EBENEZER TO ANYONE!!!!
0 replies
51 months ago
How to lose business with Nedbank
I have a business account with Nedbank so I recently contacted them regarding an RMA facility with an international bank. I was shunted from pillar to post by people who had no idea what a financial instrument is let alone what an RMA is. the irony is that they actually call themselves bankers.. they should be called "customer service agents". Absolute disregard for their clients, "it's not Nedbank's problem" and lack of knowledge seems to be their strong points. I wouldn't advise any business dealing with foreign currency or financial instruments to hold an account with Nedbank.
0 replies
63 months ago
Incompetent Call Centre Staff - attitude of note!!!!
<div>I would like to place on record how dissatisfied I am with the Impaq call centre staff. This is the first year we have registered with Impaq and from day 1 we have had attitude from the call centre staff. Today it was *** and another senior consultant. We had problems registering, problem with bank details captured incorrectly, now we want to do a simple thing like upgrade a package and we were given attitude by **** and the senior consultant. We cannot get hold of any manager, for over an hour on the phone and no manager can be traced!!!! Is this the service that Impaq gives to its clients???? If that's the case, please I would like to cancel my current registration. Imagine for over 1 hour and you keep getting told that no manager is available. What are the managers doing. You cannot get hold of a manager on email, phone. What are the managers there for then? No wonder the call centre staff are running riot ... there is no control. Also want to place on record that **** and **** were helpful in sorting out the bank details issue. If you value your clients, get your systems and staff in order!!! I WOULD ACTUALLY RATE THEM ZERO</div>
56 replies
89 months ago
Daylight Robbery
I purchased F/L eggs at Glen Marais F/L at R94.99. I saw the very same x48 eggs at F/L Edenvale for R64.99. I calledGlen Marais and spoke to Jenny who insisted their price is R94.99. So much for consistency . P/P Hyper or Checkers preferable now. At least I can walk into any of these two stores and know I'm getting consistent pricing.
0 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
5 (71.42857142857143%)