CE
Cleo E
Active since Jul 2011
6
Reviews
0
Industries
Reviews
6 reviews36 months ago
Valverde Country Hotel Drops the Wedding Ball
We booked and paid in full, 4 months prior, for a stay during a wedding coming up in two days' time. They dropped us today with no warning or explanation. It's RUINED the wedding as we now cannot stay for the evening festivities. I reached out to the owner and GM, JP Valverde, who has not bothered to reply. This business does not deserve support.
0 replies
45 months ago
Mom's 85th birthday delivery NOT delivered
I ordered a hamper for my mom's 85th birthday, 2 days ahead. I am in Jo'burg and she's in PMB, KZN, so it was important, as I couldn't be there. An email from NetFlorist confirmed delivery for her special day. Now, four (4) days AFTER, there is still NO DELIVERY! I contacted them on the delivery date to complain and got an auto-response, saying someone would be in touch. They haven't been, at all. I called them twice today to follow up, at my expense. Lots of excuses later, all I've been offered is a refund on the delivery fee. It's no good enough. My elderly mom thinks I dis-regarded her important birthday. I am stressed out about having used a company that USED to be reliable and no longer is. No communication from them. SHAME on you NetFlorist, this is the last time I use you.
0 replies
48 months ago
I got Lucky, all round!
Lucky helped me reduce costs today, after I learned I'm taking a 35% pay cut. Thanks for your thoroughness and understanding.
134 replies
50 months ago
MBALI NGEMA is OUTsurance secret weapon
MBALI NGEMA in claims is honestly the best agent I've experienced. Super fast, efficient and kind. She contacted me in under 5 minutes after claim was lodged and was at my side in the days that followed. She even organised me a Pamper Hamper owing to the stress we went through with the damage. I've been a client since 2006 and am very, very happy with the company and its agents. Thanks Mbali, you rock and deserve something special from your company!
53 replies
50 months ago
Fired Mweb after 25 years
After 25 years of being a loyal customer I've closed my email with Mweb. Two hours on the phone yesterday with their tech department being extremely unhelpful. Haven't been able to access email for 2 weeks. Can't even phone in, coz the OTP they say they sent doesn't land. I get all my other OTPs no problem. They passed me from pillar to post, saying the problem is my side, even when I followed instructions. They are arrogant, complacent and don't deserve my business. It's a HUGE hassle losing this email after so many years. It touches EVERY area of my life, but I am desperate. Customer care is an unknown term for Mweb.
0 replies
55 months ago
CarLicence.co.za is a SCAM
My partner and I both paid a lot of money to get our car licences renewed through these guys, NOTHING to show for it! This is a scam and we're reporting it to police.
212 replies
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5 Star
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4 Star
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1 Star
4 (66.66666666666667%)