AM
Andy M
Active since Oct 2018
54
Reviews
0
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Reviews
54 reviews9 months ago
Conversion from store card to app is a total disaster
So went into the store as usual and paid for my goods after swiping my woolies reward card. I then get told that they will be discontinuing cards and only using a phone app. They then proceed to tell me it will be a quick process to do the app which is certainly was not. Help people up in the queue forever and finally get a message on the app to say that there is inconsistency in my profile data and I need to call the contact centre. What an utter disaster trying to get through. Do all the usual 67 buttons only to be cut off each time so now neither my store card or the app are function and nor is the woolies contact centre either. On top of it I have to now phone discovery to tell them that my card has changed for the rewards. Typical of Wollies it is an utter shambles, unprofessional and second rate. Would happily shop somewhere else!
0 replies
23 months ago
VITALITY MAKES A POINT OF WASTING PEOPLES TIME
Discovery Vitality seem to make a point of trying to mess their PAYING customers around as much as possible. I have a DENTAL CHECK UP and then get a mail to say that they can't award points because they NEED THE RESULTS of the check up which is utter complete *******. Never is history has this been requested. Then you have to call Vitality, go through 16 rounds of verification to prove you are a PAYING CUSTOMER only for you to have to do it all over again when eventually get to an ACTUAL AGENT! The initial verification process appears to be a cheap way of distracting from the waiting time and not a genuine attempt to make the process any easier for customers!!!!
0 replies
27 months ago
MOST USELESS AIRLINE IN AFRICA
Sadly I made a booking on Safair only to be subjected to the single most useless onlines system on the planet. Made my booking. They took my money now an extra R30 for anything cannot be processed on their system no matter what you do. Tried online no luck. Tried the app no luck. Tried the call centre no luck. Payment is in an unsolvable loop. Make sure you check what colour clothing you wear on these flights because depending on what colour you wear you will be charged extra. Thank goodness I fly Airlink most of the time otherwise i would have died from irritation using the utterly dysfunctional Flysafair! Users beware!!!!!
0 replies
34 months ago
DISCOVER HEALTH SIMPLY IGNORES CHRONIC MEDICATION APPLICATIONS
Have tried ad nauseum to get a chronic benefit from this useless company. Have followed their painful process to make the application twice now and this arrogant company simply doesn't reply. My mother in law is almost unable to function properly and battles to do her job while the company that promises proper care does absolutely NOTHING! Please buyers beware this company will not help you when needed it seems!
159 replies
36 months ago
BUYERS BEWARE - MERCEDES SA CANNOT EVEN PROVIDE BASIC PARTS FOR SERVICE
Mercedes benz is an utter disaster throughout the country! You cannot even get parts for a basic service anymore so Agents are booking your car for a service then calling you at the end of the day to say they don't have parts and making you leave you car for extra days. The arrogance of mercedes under the leadership of the most arrogant CEO in the country is just unbelievable. Don't try and complain especially not the the CEO because he will simply ignore you!
0 replies
37 months ago
MTN promises but is simply incapable of Customer Service - They lie
I am 49 days and counting trying to do a simple transfer of a business cell phone from one company to another. The cell phone is on a month to month so nothing complicated. MTN has a totally dysfunctional ESCALATION procedure and the arrongance of this organisation is astounding. I have been promised calls from the head of the relevant department Sarah and Ntokozo but they deem themselves simply too important to actually speak to a customer.
0 replies
37 months ago
MTN Quite simply the most arrogant and least competent Tech company on the African Continent! Use at your peril
Quite simply the most useless tech company on the African Continent! Bar none!
0 replies
37 months ago
SARS CHEATS REGULAR TAX PAYERS WHILE ******* ANC OFFICIALS GO SCOTT FREE
Sars continues to deploy out and out double standards in their tax collection! I have been waiting for a refund on my personal tax for a number of years. To avoid paying the refund SARS as used every devious scheme in the book to prevent this from: - Making me confirm my id. Then making me confirm my banking details. Then changing their minds on aspects of my tax submissions which they had already approved. Sars Couldn't meet a 30 - 40 day feedback in their lives. It is more like 300 - 400 days. Now they want to impose penalities in my latest submission because it is a month late. On top of it SARS targets regular tax payers like me while letting ANC officials go Scott free on both VAT and tax from their ******* business activities without so much as a call. It is no wonder that the SA tax base is shrinking at such a rate with business people like me leaving the country because they are easy pickings for a lazy and one side tax collection service. It is also impossible to escalate an issue at sars and most Accountants are pulling their hair out dealing with this *********** bunch!
0 replies
38 months ago
The thing MTN hates the most is Customers! A decades old customer and can't get help for love or money!
I have been an MTN customer for decades and despite the abysmal coverage and poor uptime of MTN compared to other service providers I decided to stay with MTN when it came to my contract renewal. All I was wanting was to switch my phone from one of my companies to another. I had forgotten just how shocking the service actually is at MTN stores. I wasted 45 mins waiting to get helped at Rosebank only for the agent to tell me that they don't handle business accounts and that I need to go to Sandton or Hyde Park. Then I go to Hyde Park who laughed at how bad the service was a Rosebank and sadly their service is now equally shocking! I haven't even managed to get through the company switching process yet let alone renew my contract and promises to call me back are simple never followed through. Clearly the very last thing MTN are interested in is a customer since they are brimming with their own arrogance!
0 replies
38 months ago
Mercedes Benz Sucks - Once they have your money you are on your own!
Had to order some parts for my E 350 Coupe from Sandton Mercedes prior to booking a service. Was told the parts would take two weeks, then got told they would be 4 - 6 weeks and now they cannot give me an answer as to when parts would get here. Escalated to the dealer principle and still waiting for the courtesy of a reply. Buyers beware Mercedes is one of the very worst customer focused companies in my opinion. Buying a Mercedes after years of fantastic Audi support and service was the biggest mistake I have ever made. Mercedes take your money and then drop you like a hot potato. The arrogance oozes from every orifice and don'e even try to escalate to the MD as he doesn't give a damn and will NEVER reply! He lives the good live in SA but couldn't care any less about his clients!
0 replies
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5 Star
1 (1.8518518518518519%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
53 (98.14814814814815%)