RT
Reg T
Active since Oct 2018
9
Reviews
0
Industries
Reviews
9 reviews62 months ago
Worst Dealership
We were in your dealership earlier this afternoon, myself and my wife entered the showroom proceeding to the spares department upstairs, as we approached the stairs and gentleman came towards us asked if he could assist. I said we are on our way to the spares section, he asked if we had checked in with reception to take our temperature, my response to him was no we have not, we did not know the procedure. He then said in a polite manner kindly do so on the way out, we continued up the stairs to the spares counter, on the right of the counter was a sanitising dispenser, we both made use of the dispenser and kept our distance. We were talking to the assistant at the spares counter when a very irate "gentleman" approached us in a very rude and abrupt manner, insisting that we go down stairs and get our temperatures checked and whatever else that was necessary. I informed him that we never saw the notice at the entrance and we were approached by another gentleman who said we must get ourselves checked on our way out. This I thought was strange but nevertheless. The whole manner in which this so called "gentleman" communicated with us nothing but downright rude, courtesy costs nothing. This is not our first bad experience in this dealership, sometime back our CRV had a recall for the airbag, it was booked in and the task was duly done. On picking the vehicle I noticed that the dash had been damaged, when I pointed it out, there no explanation or apologies. A further incident was I recently whilst I was in Pinetown, pick up a noise on the vehicle and when I ask if I could chat a service consultant or workshop manger, to find out the cause of the noise. I was told very abruptly and in no uncertain terms that the vehicle must be checked in and she virtually slammed the phone down. I believe an apology would not be out of place. Regards R. Taylor
0 replies
84 months ago
Shocking Service
We have had several Honda's over years, the last Honda we had was the CRV model, fantastic vehicle, no complaints. Unfortunately this vehicle was written off by another party. We then starting looking around for a replacement in the secondhand market as we can not afford new. We test drove 7 CRV's between 2009 to 2012 and ALL of those we test drove had worn door armrests. We purchased a 2010 model and approached Honda Motors Southern Africa and lodged a complaint regarding the inferior material used on the arm rests. After several e-mails exchange Honda requested photos which we duly forwarded it them. After several requests from our side Honda responded today saying they cannot assist further. I find that its a disgrace that an expensive vehicle has inferior material used on the door armrest and Honda don't even acknowledge the problem. I believe there should have been a recall or at least an apology and accepting the inferior material used.
0 replies
84 months ago
Bad Customer Service
We have had several Honda's over years, the last Honda we had was the CRV model, fantastic vehicle, no complaints. Unfortunately this vehicle was written off by another party. We then starting looking around for a replacement in the secondhand market as we can not afford new. We test drove 7 CRV's between 2009 to 2012 and ALL of those we test drove had worn door armrests. We purchased a 2010 model and approached Honda Motors Southern Africa and lodged a complaint regarding the inferior material used on the arm rests. After several e-mails exchange Honda requested photos which we duly forwarded it them. After several requests from our side Honda responded today saying they cannot assist further. I find that its a disgrace that an expensive vehicle has inferior material used on the door armrest and Honda don't even acknowledge the problem. I believe there should have been a recall.
0 replies
89 months ago
Bad Service
Have been corresponding with Crocs SA concerning damaged slops, photos and acknowledge, further information was requested and was sent through. Suddenly no further communication, surely this is not the way to conduct business. Please advise your action. Reference: 20676
105 replies
89 months ago
Inefficient Bunch of Incompetent Accounts Department
This must be the most inefficient accounts department around. In spite of numerous mails, telephone calls and SMS as swell as several postings on this site. Edgars continue to send me statement with outstanding amounts and demands for immediate payment, failing which I will be handed over to a debt collecting agency. This is after receiving mail that my account has a zero balance and has been closed. What do I need to do to get closure on this matter????? PLEASE HELP.
210 replies
90 months ago
Totally Incompetent Accounts
After many, many telephone calls, SMSs and e-mails the saga continues. After receiving confirmation mails from Edgars that my account is closed and the outstanding balance is nil, I continue to receive demands for outstanding payments. My account reference number is : ********** ********** 39962. What more do I need to do stop receiving these demands
105 replies
91 months ago
Totally Inefficient
We have still not had any action from Edcon after several promises. Have not received any confirmation that charges have all been reversed and account now closed. How long does this action take, totally inefficient.
105 replies
91 months ago
Thieves/Fraudsters
Herewith Edcon reference: Reference: ********** 2812/GO We have still not received confirmation that my account has a zero balance and that my account with yourselves is CLOSED Wait your confirmation.
105 replies
92 months ago
INCOMPETENT FRAUDSTERS
My wife has an Edon account which she had for years but has not used it in the last years. Suddenly she gets SMS, telephones and e-mail message of payment demands for airtime which she has never subscribed to nor received. She has also received threats of being black listed. She has responded by numerous telephone calls to the accounts department as well as numerous e-mails to which Edon don't have the courtesy to acknowledge in spite asking them to do so. Have also requested Edcon to close my account but all fails.
105 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
9 (100%)