JN
Jacques N
Active since Oct 2018
6
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0
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Reviews
6 reviews53 months ago
STOP THESE MINDLESS FRAUDSTERS - PROVINCIAL DIRECTORIES
Anyone out there that has also been defrauded (or attempted to be defrauded) by this so called company?? Their M.O is to send you an email claiming that you need to confirm whether the artwork on your logo is correct. Upon opening this document, it is an exact replica of what would appear in the Telkom Directories (old telephone books). When you sign the document (thinking that you are dealing with a telephone number listing company), they tell you that you have actually signed a binding contract. AND then the harassment starts. It appears they might be from KZN, but when asking for address particulars, they either give you an address that on google maps looks very dodge...or they give you an address that is actually the address of a hotel in Johannesburg. I believe there are other companies out there who have also fell victim to these fraudsters....I would very much like to get even more info on these guys. We need to stop this!!!!
0 replies
56 months ago
KULULA.COM - YOUR CUSTOMER SERVICE SUCK!!!!!!!!!!!!!
I am SO fed-up with sub-standard customer service...really, it frustrates me to NO end. WHY is it that in 2021, we still need to be on hold for hours...and still end up with no assistance? WHY is it that you have an email address (feedback@kulula.com) if you guys have NO intention of providing feedback?? This really is NOT how things should be done. Especially after this said Airline has been grounded for how many weeks - one would think they would really UP their game. Come on guys...seriously??!!!!!
0 replies
56 months ago
WebAfrica - UP YOUR GAME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
THE worst service EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!! Messed up my billing - after price was confirmed. THEN, when I try and get it fixed - hours ****erally) on the phone...just to be told try our "very quick" WhatsApp service - i have been waiting on this WhatsApp service for 4 hours already!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I have been cut off (from a WhatsApp service!!) 4 times. Every time I got reconnected, I have had to repeat my whole story again...absolute worse service ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! COME ON GUYS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! C-U-S-T-O-M-E-R S-E R-V-I-C-E!!!!!!!!!!!!!!!!!!! I can understand if you guy are busy....but do NOT take me for fool.
53 replies
88 months ago
#howtobeunethical101 - Provincial Directories
Let me start by saying this ONE star is supposed to be ZERO stars!!!!! How is this possible, that a company can email you to "UPDATE" your company details on an Excel sheet, then afterwards claim that that in fact is a binding contract for 2 years, and you are obligated to pay??? THEN, they have the nerve to actually phone you after 2 years telling you that you are in arrears with renewal fees....after you have made it abundantly clear on NUMEROUS occasions that no dealings exist between us and them!!!!!! How is this not unethical Modus Operandi? How has NO authoritative body NOT investigated this company?? This is NOT on ladies and gentlemen of said so called company - you should be ashamed of yourself!!
0 replies
91 months ago
Totalsports Canal Walk - TRAIN YOUR STAFF
I recently purchased a Fitbit Verso from the mentioned branch. Initially i actually thought this was the nicest experience i have had in a long time. Upon giving this device to my wife, we found that this Fitbit Verso devices are not compatible with Huawei Smart Phones. I then though that this is something i should have been made aware of by the staff member that assisted me..but left it there for the moment. A week later i visited the branch in Tygervalley for something else, and just so happened to mention the scenario in passing, to the staff there. They said i should definitely have been made aware of the compatibility issues between the Fitbit Verso and Huawei Smart Phones....as per their training suggests which they all had AT THE CANAL WALK BRANCH!!!!!! I definitely do not want to speculate about certain staff members refraining from warning clients about this compatibility issue, just to up their sales for the day....i mean, that would be absolutely disgusting...should that be the case. I now have a very nice smart phone and a R3500 fitness device who cannot sync...isn`t this nice!? THUS - from a fantastic experience , right down to absolutely flat out disappointing in how clients are not being made aware of very important info.
105 replies
91 months ago
VODACOM TYGERVALLEY SHOPPING CENTRE - POOOOOORRRRR CUSTOMER SERVICE
Over the passed weekend, my wife and i visited the VODACOM shop in TYGERVALLEY to renew her contract. We were assisted by a gentleman, called Kurt (might have been Kyle). First off - he was totally confused when it came to pricing of the specific contract we were interested in. My wife had to correct him...SERIOUSLY!!?? Secondly - for the same contract, there were 3 different prices, on 3 platforms (the vodacom app had a price that differed from the in-store magazine price, and even the pricing online in-store also differed. Thirdly - this gentleman offered to confirm the pricing via email with one of his colleagues and promised that we would have an answer in 24 hours time - that was SUNDAY - and we are still waiting for feedback!! We then went online, ordered the phone and contract we wanted, and the device was delivered today - and STILL we are waiting for Kurt/Kyle from Vodacom Tygervalley Shopping Centre to come back to us ABSOLUTELY POOR POOR POOR CUSTOMER SERVICE!!!! PLEASE PULL UP YOUR SOCKS VODACOM TYGERVALLEY......OR TRAIN YOUR EMPLOYEES IN CUSTOMER SERVICE!!!!!!!!!!!!!!!!!!!
210 replies
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5 Star
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4 Star
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3 Star
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2 Star
1 (16.666666666666668%)
1 Star
5 (83.33333333333333%)