LT
Lebaka T
Active since Oct 2018
6
Reviews
0
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Reviews
6 reviews1 month ago
Failure to terminate my daughter school account
This is Mr. Lebaka Tsotetsi. In January 2025, after my daughter was not placed by the Department of Education in a nearby school, I registered her online at Sparks Randburg to start Grade 8. My daughter’s name is Paballo Tsotetsi (School Ref: TSO7762; Date of Birth: 28 September 2011). All registration processes were completed online. I paid the registration fee, the first month’s school fees, and purchased her uniform. She only attended school for one week. Thereafter, she was required to choose an African language as her first language. She had never studied any African language before, as she had been taught English as a first language from Grade 1 and Afrikaans as a second language. We visited the school to request that she continue with English as her first language and explained her educational background. However, the school informed us that it is their policy for learners to take an African language as a first language. We also explained that she did not understand isiZulu, while her classmates were already proficient in the language, having studied it since Grade 1. As a result, we had no choice but to discontinue her studies at Sparks Randburg. We returned to the school to request assistance in selling her nearly new uniform to another learner. The teacher advised us to contact parents through the class WhatsApp group, which had been created by the school, and informed us that all other matters would be handled by the school. The school also sincerely apologised for not being able to assist us with the language issue. In February 2025, my daughter began homeschooling for the remainder of the year. However, in June 2025, we unexpectedly received a progress report from Sparks, along with a request for payment for a calculator that was allegedly issued to her in March 2025. This was surprising, as she had stopped attending at the end of January, and the school had been informed. I contacted the school, and the person I spoke to confirmed that they would forward the matter to the accounts department to correct the error, as they were aware that she was no longer attending. In September 2025, I received an account statement from Sparks reflecting an outstanding balance of R39,711.61, sent by Boitumelo. I sent several emails explaining the situation, and she informed me that a ticket had been opened regarding the matter. I did not receive any feedback until last week, when I was again notified that I owe R39 711.61 on my daughter’s school account. I kindly request your assistance in resolving this matter, as my daughter has not attended the school since January 2025. School Contact Details: Telephone: 010 125 0603 Email: accounts@sparkschools.co.za My Contact Number: 078 423 1676
1 reply
6 months ago
Absa failure to provide statement of proof
Good day, I am writing to express my deep disappointment with the manner in which Absa Home Loans is handling my query. I have received multiple calls from different home loan consultants informing me that my account is in error. This home loan is a joint account under my ID number 7509085472085 and my spouse’s ID number 7805050532089. Whenever I request a statement indicating which month was allegedly not paid, my query is repeatedly referred to various departments. This has been ongoing since July 2025, and despite following up every month and asking for an updated statement as proof, I have still not received any documentation. Kindly address this matter urgently and provide me with the required statement without further delays. I can be contacted at 0784231676 Thank you.
1 reply
6 months ago
Failure to prove statement of proof
Here is a polished and professional version: --- Good day, I am writing to express my deep disappointment with the manner in which Absa Home Loans is handling my query. I have received multiple calls from different home loan consultants informing me that my account is in error. This home loan is a joint account under my ID number 750908 5472 085 and my spouse’s ID number 780505 0532 089. Whenever I request a statement indicating which month was allegedly not paid, my query is repeatedly referred to various departments. This has been ongoing since July 2025, and despite following up every month and asking for an updated statement as proof, I have still not received any documentation. Kindly address this matter urgently and provide me with the required statement without further delays. I can be contacted at 078 423 1676. Thank you.
1 reply
24 months ago
Mr Price Insurance
I'm so disappointed by Mr price insurance, when I try to cancel all insurances linked to my Mr price account I don't get hold of them since last month which lead me into paying R192 for insurance I don't want. Since the beginning of June 2024 I have been trying to cancel all insurance by no response I tried using their phone at Mr price alberton and the reef and I sent them emails to help, cancel, insuranceclaim and services but no one is responding. I spoke with several agencies on their whtasapp platform but none of them has help. To my surprise this morning when I call Mr price to take new insurance I was quickly given attention cause it add to their sales but when I mention that I want to cancel I was given different emails and told to hold. To date I have to received help for the cancellation of all my insurances. Please help me cause I don't need their insurances. Mr details: Lebaka Tsotetsi ID no : 7509085472085 Acc no: 0387563356 Please help me.
3 replies
92 months ago
Poor service at UFO furniture
On the 08 August 2018 I bought sleeper coach Dk brown : OTP no- ********** 040 at Alberton branch saved by Elsie Mogadi. She promised me that the couch will be available with 3- 4 weeks I went and call after 4 weeks she told me couches have not yet been delivered and she advised me not to make a full payment before the suppler delivers them. I call the shop every week but todate nothing has happened. Hello Peter please help as the offer to purchase I signed constitute an agreement. Thank you Lebaka
1 reply
93 months ago
Makro customer card
I'm so disappointed and suprised by the system used by employees handling birthday vouches at Alberton makro-customer service. I went there four times served by one person Cynthia Jesi, card number ********** 3. First time she told me I should come back she will check after I was on a long queue. And should not worry my voucher expired end of October. Second time around she told me the person handling vouches did not send her the whole list, so I should come back next time. The third time she told me she has a list of vouchers but is not opening on her computer so she will request the person handling the voucher to resend the list. Today being 21 October thinking of expiry date I went again after waiting a while on queue she told me she will ask Nosipho her colleague to help her with this voucher "thing" in a bad attitude. I left when I get home I called the manager Mr kotiss who told me that I did not receive my birthday voucher because I did not update my card. I told him Cynthia should have told me that the first time I inquire about my voucher and if that the case how come every time I use my makro card when buying they never told me to update my information now that I have to receive my voucher I'm told to update my information. So as result of not updating my information I'll not get my voucher... so he said.Hello Peter please help me.
2 replies
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