ZE
Zubair E
Active since Oct 2018
42
Reviews
0
Industries
Reviews
42 reviews3 months ago
Mercedes 420 SClass Rightcars Ride Disgusting behavior also so over priced
I recently had a disappointing experience with RightCars while inquiring about a 1997 Mercedes-Benz 420 S-Class. From the outset, communication was poor. Despite multiple attempts to speak with a sales consultant, I was only given the runaround by the receptionist, who refused to provide direct contact details. I was told that someone would call me back, but that never happened. When I followed up, I encountered a second issue: the salesperson who eventually answered the phone was unprofessional and aggressive. He dismissed my questions about placing a holding deposit and suggested it was *****ulent, which was both confusing and insulting. When I explained that I was willing to pay cash and asked about delivery and refunds, his tone remained hostile and dismissive. Yet the staff member I spoke to at 1st a lady laika or kaila something to that effect confirmed the do delivery and I can pay a holding deposit. I was told then I can't do delivery as FICA Law says that I must sign contract on site. It’s deeply concerning that a dealership would present a friendly face on social media but then provide such poor service and unfounded accusations over the phone. I am left feeling frustrated and disheartened by the lack of professionalism. I strongly advise potential buyers to think twice before dealing with RightCars. Their customer service is unacceptable, and I believe it reflects poorly on their business integrity. Shame on you
0 replies
10 months ago
Parcel NOT delivered pathetic service and communication
Dear Takealot Customer Service Team, I am writing to formally lodge a complaint regarding the non-delivery of my order, which was scheduled for delivery today. Order Number: [Your Order Number] Date of Expected Delivery: [Date] Items Ordered: Teething Toys and Razor Blades I received an email notification confirming that my order would be delivered today. However, despite rearranging my entire schedule to accommodate the delivery, the items did not arrive as promised. As a parent of a teething infant, these items were essential to help alleviate some of the challenges we are currently facing. The failure to deliver these items has caused significant inconvenience and distress. I kindly request that you look into this matter urgently and provide an explanation for the delay. Additionally, I believe that some form of compensation for this inconvenience is warranted. I look forward to your prompt response and resolution of this issue. Order Number : 183513919 Sincerely, Zubair Ebrahim 0764068778
0 replies
11 months ago
FNB DOES NOT WANT ME TO ACCESS MY OWN MONEY
Dear FNB Customer Service Team I am writing to formally lodge a complaint concerning my wife's FNB credit card account. About two weeks ago, she mistakenly made a payment of R10,000, into her credit card account which we tried to transfer back. Despite this, the funds have not been accessible in her credit card facility, severely impacting our financial flexibility. We were told That she needed to order a new card and activate it. Only then will she have access to the funds and be able to transfer it back to her cheque account today. We have activated and got a new card and still the funds are inaccessible. Can someone please assist us urgently? We have contacted your customer service multiple times without receiving a satisfactory resolution. I kindly request immediate attention to this matter and prompt restoration of the funds to her credit card facility. As a previous employee of the First Rand Group. This is very disappointing. That we don't have access to our own money for 2 weeks is and sad reality. Meantime u earning interest on my wifes funds while we wait for your resolution Thank you for your urgent attention to this matter. Have u any idea what this does for a teacher and middle class ppl stressful this is we are running on fumes because your process is flawed Sincerely, Zubair Ebrahim and Sajidah Motara Client 0827447887 Husband 0764068778
116 replies
14 months ago
Pathetic Baby Item Mess up
Another mess up from u guys "I am extremely disappointed with the service from Takealot. This is the second time I've faced issues with an order, and it's unacceptable, especially given that we have a newborn at home. I ordered essential baby items, including a divider for baby formula, which is urgently needed. Instead, I received a vacuum cup for soft drinks – completely incorrect and not suitable for our needs. This delay and error have added unnecessary stress during an already challenging time. I expect better accuracy and reliability from a company of your stature. I hope this feedback leads to improvements in your service." Its not and and expensive item...but was very urgently needed. I await your urgent response and resolve On 0764068778 0827447887 Best Regards Zubair and Sajidah...
0 replies
15 months ago
Disappointing Experience with Takealot's Next Day Delivery
My wife recently placed an order for essential maternal products with Takealot on behalf of my wife, who recently gave birth and is currently unwell and caring for our newborn. Despite paying extra for next-day delivery, the items did not arrive as promised. When I inquired, I was informed that not all items were in stock, contrary to what was indicated during the order. This is unacceptable for a company of Takealot's stature. I expect a prompt resolution and compensation for the inconvenience caused. Please contact me directly. Order number #171270000 0764068778 Or 0827447887
0 replies
15 months ago
PATHETIC STAFF Member Nokwanda AFTER 5PM DISCONNECTS CALL
Hi KingPrice Agent Nokwanda Your lead generator agents and on behalf of your Company , she disconnected the call was very rude while i had patience with her until she **** and said i never said i don't have a car or house i will be getting 1 in 3 weeks . , I'm am unsure which company u hired to call me on my number at 5.27pm. Nokwanada i asked she she something like blue innovation/accreditation or something to that . they call on behalf of you so they are you and represent king price She said i must not speak to her like that when i told 2 to 3 times I DONT HAVE CAR call in about 3 weeks . when i asked for a supervisor she disconnected the call. Since all calls are recorded and the time was 5.27pm and u have my number , i have worked in call center environments before with the big banks. trace the call with my number and time , i need that agents dealt with terrible for your side KING PRICE HIRING PATHETIC PEOPLE TO DO A SIMPLE JOB. I AWAIT YOUR RESPONSE and would like the call listened to last time i checked disconnecting calls was a dismissible offence.
371 replies
17 months ago
Clicks Online a Disgrace
Clicks West Acres Mall, Potchefstroom I am writing to express my disappointment with the service I received at Clicks, West Acres Mall. My wife, who is currently pregnant and unable to shop in person, placed an order online believing it would be a convenient option. However, when I arrived to collect the items, I was informed that only a limited selection was available in-store. After leaving the store, I was shocked to discover that all of the items were actually in storage. The lack of proper communication and organization is unacceptable. The employee who assisted me seemed *********** and failed to provide accurate information, resulting in significant inconvenience and wasted time. This experience was not only frustrating but also one of the worst I’ve ever had. What should have been an easy online order turned into a major hassle. I urge the management to address these issues to improve customer service and communication. An online order should guarantee that items are available for pickup, and employees must be adequately trained to assist customers effectively. Thank you for your attention to this matter. Please contact myself On 0764068778
0 replies
17 months ago
Dissatisfaction with FNB's Speed Point Service
Dissatisfaction with FNB's Speed Point Service I am writing to express my dissatisfaction with FNB regarding their speed point service. It has come to my attention that while vendors possess the speed points, they inform clients that scanning to pay is not allowed, despite this being an available feature. This issue is a significant concern as it prioritizes the convenience of merchants over that of customers. With the increased emphasis on safety, especially as tap-to-pay options are becoming obsolete, the scan-to-pay feature was implemented to provide a safer payment option. It is frustrating to be forced into alternatives like using cards or cash when scan-to-pay should be available for our use. I urge FNB to address this issue promptly to ensure the scan-to-pay feature is consistently available and communicated effectively to vendors for the benefit of their clients. Thank you. Best regards Zubair Ebrahim Please contact me for more information 0764068778 --
56 replies
17 months ago
OUTSURANCE , NO CLAIMS TRANSPARENCY AT OUTSURANCE
I am writing to share a serious concern regarding OUTsurance’s handling of structural damage claims. Despite insuring my property for three million rand, I am left uncertain about how my coverage would actually be app**** in the event of a claim. From what I understand, OUTsurance may base payouts on the square meterage of the damaged area rather than the full insured amount, potentially leaving policyholders underinsured and unable to cover repair costs. This worry was amplified when a friend, who insured their property for 3.8 million rand, was drastically underpaid on their claim due to this same calculation method. They received far less than needed to cover their actual repair costs, and this payout formula had not been made clear when the policy was taken out. I attempted to contact OUTsurance to clarify how my own coverage would be calculated, especially since this is such an important aspect of any insurance policy. Unfortunately, the claims department couldn’t provide any clear answers, saying only that an assessor’s manager would have the necessary information. Despite my request, I have yet to receive a follow-up call from an assessor or manager to explain this. As a customer, I believe it is only fair to expect full transparency in the claims process. Knowing upfront how coverage will be calculated—especially in scenarios involving structural damage—should be a basic part of policyholder information. I hope that OUTsurance will take this feedback seriously and make a greater effort to clearly communicate its payout procedures, helping clients avoid the shock of underpayment when they need coverage most. To illustrate the issue, let’s consider a hypothetical scenario: if a garage, valued at one million rand, sustains damage, and OUTsurance calculates payouts based on a rate of 20,000 rand per square meter, then only 200,000 rand would be paid out for a 10-square-meter space. This approach would leave a significant gap in coverage, effectively underinsuring the client for substantial losses. Many policyholders are unaware that this calculation method is used at the claim stage, and such a shortfall could cause severe financial strain when repairs are urgently needed. I need answers and transparency Make up a hypothetical example and tell me how you would pay that out. While I am open to increasing my structural coverage, it is critical for me to understand the formula OUTsurance uses to calculate payouts. Simply putting the onus on the client to "ensure adequate coverage" is not sufficient, as this leaves policyholders vulnerable to unexpected exclusions or shortfalls at claim stage. For example, if the value per square meter is 20,000 rand and my property has 100 square meters, I would need to insure it for 2.5 to 3 million rand to cover potential losses adequately. Without transparency around these calculations, clients are left guessing at the proper coverage levels, only to face potential coverage gaps when a claim is filed. As a further point of concern, one of the last agents I spoke to mentioned that I would need to hire a structural engineer to assess my home’s value to ensure adequate coverage. This expectation was never communicated when I set up my policy. It is unreasonable to expect clients to know they must arrange and pay for such assessments to avoid underinsurance. If this is indeed part of the process, then it should be made clear upfront, as it is crucial for accurately determining coverage . Get your house in order and call me Please call me 0764068778
177 replies
19 months ago
INSTALLATION&ORDER process NOT EFFECTIVE
I am deeply disappointed with the lack of service and communication from MTN regarding my recent fiber order. I placed my order with agent Zimisele Msome approximately 48 hours ago and have yet to receive any meaningful updates or calls to confirm the status of my installation. When I initially placed the order, I spoke with the representative who seemed quite inefficient and did not provide me with any confidence in the process.Today, at 8:50 a.m., I spoke with another representative Lindisiwe who assured me that my order is in progress and someone will contact me shortly. However, given the past 48 hours of complete silence, I am left wondering whether MTN is actually capable of fulfilling this request. As someone who works from home and relies heavily on a stable internet connection for both my business and home security, this delay is unacceptable. I would urge MTN to take customer service more seriously, especially when it comes to urgent matters like this. I hope to see immediate action taken to resolve this issue, but my trust in the service has already been tarnished. Kindly rectify urgently Contact me Zubair 0764068778
0 replies
Review Distribution
5 Star
8 (19.047619047619047%)
4 Star
1 (2.380952380952381%)
3 Star
2 (4.761904761904762%)
2 Star
1 (2.380952380952381%)
1 Star
30 (71.42857142857143%)