MB
Marlene B
Active since Nov 2018
9
Reviews
0
Industries
Reviews
9 reviews2 months ago
WINNIE ONLY RESPONDS TO MAILS SHE FEELS LIKE RESPONDING - HILLCREST
I’ve been trying to book a mammogram appointment, and dealing with Winnie has been incredibly frustrating. I’ve sent multiple emails, but she keeps ignoring them. This is completely unacceptable, especially when arranging something as important as a medical screening. Two years ago, the service was efficient and professional. Now, it’s unresponsive and disappointing. If this is the level of service before even booking an appointment, it gives zero confidence in anything that follows.
0 replies
13 months ago
***** IN STANDARD BANK CHANGE OF BENEFECIARIES
On 26 September 2024, I received an SMS from Standard Bank with an update on my funeral policy — part of some “global change” across all policies. So I decided to check my details, and what do I find? My beneficiary had been changed to F Mathebula — someone I’ve NEVER heard of in my life! I immediately contacted Standard Bank to ask WHO CHANGED IT. I’ve been waiting SIX MONTHS for an answer — and NOTHING! No response, no follow-up, no accountability. So let me say it loud and clear: WHO CHANGED IT, STANDARD BANK?!?!?!?!
7 replies
22 months ago
Exceptional Customer Service - David Maseko
II had the incredible fortune of being assisted by David Maseko, and I can confidently say that he is a shining example of what exceptional customer service should be. From the moment we began our interaction, David's warmth and professionalism were evident. He took the time to understand my needs thoroughly and went above and beyond to ensure every detail was taken care of with precision and care. David's unwavering commitment to excellence is truly commendable. His ability to anticipate my concerns and address them proactively left me feeling valued and understood. It’s rare to find someone who not only meets expectations but consistently exceeds them, and David does just that with grace and expertise. Thank you, David, Your impeccable service has set a new standard, and I am deeply grateful for the exceptional care you provided.
0 replies
26 months ago
Dont Buy kia worst customer service
Do Not Buy Kia! I am deeply disappointed with the performance of my Kia Picanto automatic following its first service. Initially, I loved the car, but post-service, it began to struggle with gear shifts, exhibited high revs, and consumed more fuel. Despite visiting multiple Kia dealerships, I faced challenges in obtaining an accurate diagnosis. Even when issues were acknowledged, diagnostic tests failed to show any problems. It is frustrating to have my car returned in worse condition than before it was serviced. I brought my concerns to the head office, only to encounter a lack of attention and dismissive behavior from the Kia staff. As a loyal customer, it's disheartening to be treated this way. Kia must prioritize customer satisfaction and uphold the quality of the brand they represent. It's regrettable that the service experience has not met expectations, and I urge potential buyers to think carefully before purchasing any Kia vehicle. From the day I picked up my car with poor service at Pinetown, I've been waiting over a year for feedback following a call inquiring about my car-buying experience. Each interaction with Kia has been disappointing. Please, do not buy Kia!
0 replies
30 months ago
DONT BUY KIA !!!!!!!!
Disappointed with my Kia Picanto automatic's post-service performance. Loved the car until the first service, after which it struggles with gear shifts, high revs, and increased fuel usage. Visited multiple Kia dealers, but faced challenges in getting a proper diagnosis. Even when issues were acknowledged, the diagnostics showed no problems. Frustrating to receive my car back in worse condition after servicing. Took my concerns to head office, but the lack of attention and dismissive behavior from Kia staff is disheartening. As a loyal customer, it's upsetting to be treated this way. Kia needs to prioritize customer satisfaction and uphold the quality of the brand they represent. It's regrettable that the service experience hasn’t met expectations and people need to think before they buy any Kia car. From the day I picked up my car with the bad service I received at Pinetown and still waiting over year for feedback after I received a call to see how my experience was buying a car with Kia and every time I have to deal with Kia the service is BAD!! PLEASE DO NOT BUY KIA !!!!
0 replies
67 months ago
LANCET - incompetent
I went for blood test in December 2019. In January I noted that discovery did not cover my full payment as I have run out of Medical saving. I contacted Lancet by email to send me my statement so that I can make payment. I had to constantly ask for them to send me my statement. 2 weeks ago I receive an sms that they have handed me over to debt collector for non payment and then they finally sent my statement when I asked why i was handed over if I tried to make payment as this was a lack of service from their side. I asked for the company that they handed me over to as I would like my lawyer to take this further. LANCET INCOMPETENCE IS NOW AFFECTING ME AN DMY CREDIT RATING BECAUSE THEY ARE NOT CAPABLE OF ANY KIND OF SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1!!!!!! I need to know why I was handed over when i tried to pay my outstanding amount multiple times. I AM SORRY IS NOT GOING TO FIX THIS!!!!!!!!!!!!!!!!!!!!!!! I read reviews on here and can see that i am not the only one with this issue.
1 reply
80 months ago
KING PRICE - EMAIL READ 5 WEEKS LATER STILL NO RESPONSE - EVEN AFTER AUTOMATED CALL REF - WORST INSURANCE
5 WEEKS LATER STILL NO RESPONSE TO MAIL KING PRICE DOES NOT KNOW WHAT CUSTOMER SERVICE IS ------ WORST INSURANCE COMPANY EVER MAIL WAS READ AND LOGGED BUT THEY THINK THEY ARE ABOVE THE CUSTOMER JOHAN KASSELMAN AND KING PRICE SERVICE IS SHOCKING!!!! Re: CKP2266123/1 - Complaint resolution (NOT RESOLVED) Mon 9/23/2019 9:37 AM Dear Johann Trust you well. I am still awaiting the below to be resolved. I went back to Autoboys about 2 weeks ago to look at my window they replaced. When my window was open it vibrated and does not fit properly. They got a installation guy come and have a look while i waited. I then noted that paintwork at the window was scratched. When I asked the technician regarding the scratch he laughed in my face and said it wasnt him. I need to know why Auto boys think this was okay behaviour. I asked him to also look at why air still coming through at the door handle and window swticches, I was ignored but the technician through to laugh was the best behavior. Second, now my window does not fit AGAIN and still vibrates when my window is open. I need to know why replacing a window something I presumed was easy cannot be done by king price? Please can you also have a look at my insurance policy and see if I have ever defaulted on payment I am just totally shocked.
1 reply
84 months ago
KING PRICE ******* !!!!!!!!!!!!!!!!!!!!!!!!!!!!!
<p>so I was very unfortunate to had my window smashed and trying to attempt to steal my car. I contacted King Price (WORST INSURANCE EVER) they informed me that my window will be replaced at my work place to keep it convenient for me. The next day I get a message from the useless AUTO GLASS in south coast road. FIRSTLY this place was very far for me to travel, out of my way to get my window fix. SECONDLY it was such a dangerous part with traffic and vagrants and I had to sit there and hope I dont get robbed THIRDLY a FAKE window was fitted. My window does not fit and the insulation was taken out so when I drive air comes through my door handle and windows control. I gave the auto glass a bad review from the feedback mail, but it KING PRICE useless fashion they dont give a ** !!!!!!! they are the worst insurance every. I expect a new window to be installed ... NOT FAKE.</p>
1 reply
92 months ago
UNAUTHORIZED FREEZING OF BANK ACCOUNT
Dear Standard BANK How can YOU decide to freeze my account without any notification???? Surely ????? you need to inform me prior to you freezing my acoount Customer service ??? inform your clients that they need to produce FICA documents by X date of their accounts will be blocked. JUST BLOCKING IT WITHOUT ANY NOTIFICATION!!!!!!!!!!!!!!!!!!!! STANDARD BANK SUCKS!! STANDARD BANK CLEARLY DONT KNOW WHAT THEY ARE DOING
2 replies
Review Distribution
5 Star
1 (11.11111111111111%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
8 (88.88888888888889%)