CD
Conrad D
Active since Nov 2018
6
Reviews
0
Industries
Reviews
6 reviews36 months ago
Do not make same mistake, test your component before you leave Yebo Electroncs Boston Bellville
This may be a long review but it is more a lesson's learned for all the other hobbyist and school project learners who by their components from these stores. I have previously purchased small electronic components from Yebo Electronics Boston and had no problem. Recently I had a new project building a dehumidifier for my Biltong and needed to install 4 x 12v fans. I popped in the store to see if they have stock of the 12v fans. They had a box full available. They where priced a bit high so I popped in next-door to Brights Electric Boston around the corner. They where priced nearly half the price but I only had two in stock so I bought the two and went back and purchased two more plus 4 x fan protector grids from Yebo Electronics. The two sets differed in the Brights fans where the 3 wire fans with the speed measure control wire where the Yebo Electronic fans where 2 wire fans. At neither stores did I ask the store attendant to test the fans. After 2 weeks building the dehumidifier, I was ready to install the fans and wired them parallel into a 12v power supply that I recycled from one of my unused devices. Two of the fans (Brights) started up and the two Yebo fans did not. Initially I thought the micro thin wire connectors did not make contact in the connector blocks. I tested the current with my multimeter and found no continued circuits on both Yebo fans. I then consulted my brother in law who is a electrical engineer in specialised electronic and computer devices. He confirmed no current throughput. Went back to the Yebo store counter and the counter assistant tested the fans and found the same. I asked him to test other fans from the same box. These were working. He then decided that he cannot swop the fans out for two working and tested fans. Bit irate I "dropped" the fans on the counter as they had no use and I could not spend more time to establish if the motor was fried. Went around the corner to Brights and they had new stock of the 12v fans, bought 2 at R102.00 each. Although I again did not have them tested, the store attended assured me that if the do not work, I just have to bring them back if they don't. Went home, wired it up and it worked like the other two. So the lessoned learned was, I should have tested the electronic component's before I left Yebo Electronics so that I did not have to doubt if the stores fans was faulty before or after I left the store. On the other hand, Brights electrical gave me the confidence to take that risk.
0 replies
63 months ago
5 Stars for great integrity, this is how one handles a odd situation
Situation: I handed my generator in for a service on a Saturday morning. It was collected from my vehicle and placed inside of a drive inn yard by the attending representative. On Wednesday Eduard phoned me and reported that the Generator was lost. I really thought someone was playing the fool but no, it was brazenly stolen by 3 suspects that casually drove into the yard with a Toyota Transporter(Taxi), jumped out and loaded it and drove off through the exit gate. (This all captured on CCTV.) Resolution: WIth no qualms Eduard offered to replace the generator. The next Saturday I collected a brand new generator. Despite me signing a service agreement that states that the clients equipment is stored at own risk, the owners said that they could not think of using this to avoid their loss. Other similar companies in this line of business did advise them that that is how they would have dealt with the situation. They will really get my recommendation for customer service and integrity. I hope the do come right with their business insurance. Three thumbs up for them. I wish I could give the SAP also thumbs up but their initial response does not give anyone hope despite some good evidence.
0 replies
71 months ago
Has this department collapsed under the COVID pressure
Has this department collapsed under the COVID pressure. I have been trying for 2 months to get assistance with two items following their online procedure and there is no department other than the TERS helpline taking calls. The refer to the other numbers that only have a answering service referring to the email service. This is a circular loop so this does not work. 1) Change of bank details UIF2.8 The mail address for this amendment has not responded appropriately for a month. 2) Employee U Filing Registration Employee details was not submitted successfully and the password cannot be reset. Again the appropriate email address is not responding and no telephone assistance is available. Where do one go now to get assistance other than paid consultants who have backdoor access. This should not be correct as the design of the multi million dollar system should work properly with a self service process and the support structures should be in place to respond within reasonable time instead of sending reversal mail's telling you what to do that does not work. Minister of Labour, your department is failing and put the countrymen in distress.
0 replies
76 months ago
Impossible to cancel a Cell C contract
Cannot get a contract cancelled. I have been calling the prescribed number 084 143 and get through to the client contact centre and not the cancellation department. They do all the verification and the advise me to call direct which is not possible. They try to transfer me and then I just get back to the call centre. There is no way that you can get a contract cancelled like this. According to the contract I have to give 30 days notice. This is impossible if one cannot get to the cancellation department. Will consider cancelling all 4 of my contract when they are due for renewal. Are now fed up with Cell C
122 replies
84 months ago
HotelStay cold-calling lies about our sports organization endorsing the call to members
I am the secretary for a Sports Federation in South Africa. Our members have complained about being cold called by marketers on behalf of Hotelstay.com. The callers make the statement that they are calling to offer members a good deal and that our Sports federation has endorsed their product. This has raised concerns that our member data base has been compromised. I called Christo Botes ********** ********** 488 and raised my concern. After being put through to his supervisor/colleague, I was explained that they are working of referrals and not our database. This seems very suspicious as they are sending emails and direct calling indicating that they have the Name, Contact number and Email address of our members. How do we get Hotelstay to clarify the practice and to retract all calls and delete or referrals for our organization. If it was one of our members that has shared the data I need to investigate who have distributed the information. If they are indeed working on referral calls, they must state to the caller who has done the referral.
0 replies
90 months ago
Deposit repayment policy smells
Boland Toilet Hire, part of the JMGroup (Johan Mostert) We annually make use of their service for our events. The product they deliver was of good reasonable and delivered on time. Dirk their depot manager look after us very well. I can not fault them on that. What spoiled it for me? The only precaution I would take in using this company is not to expect any refunds due to you in less than a month or more. The accounting department is following the CEO's policy of only paying there accounts and client deposit once a month. I was a cash client and on request from pre delivery payment, made a double payment by accident (R5029 x 2). After the event on the 29th of the month I enquired on the double payment and they confirmed that it will be sorted out. I supplied proof of bank account on request. For the last three weeks I have once a week enquired on progress of the refund. Wel the final answer from Johan Mosters assistant is "we only make payment once a month and you will probable be paid by the end of the month". I would not rate that as a a client friendly account policy. If I was a supplier this might be a reasonable policy but as a client policy it would deter me from using them. There is several Hire companies and I would not recommend this supplier in future. Hopefully they do keep my money in a secure debtors account and don't try to pay their wages with money that does not belong to them.
0 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
1 (16.666666666666668%)
2 Star
1 (16.666666666666668%)
1 Star
3 (50%)