Active since Nov 2018
This company is pathetic my policy lapsed after 1 month of non payment, I've beeeen calling and no one is assisting me. I've sent countless proof of payments but still nothing.
Good evening I am livid as I write this email, the service I received was pathetic from your company and service provider. I have no water I CAN'T DO ANYTHING IN MY HOME AND NO ONE IS WILLING TO HELP!!! My geyser was replaced today, now I don't have water, my trap door is blocked I can't even get access to see what the problem could be. I have called the customer care and the service providers, the service providers are now not taking my calls anymore the last time I spoke to them they promised to get back to me. This is not the kind of service I had anticipated from such a reputable company, I wasted A LOT of airtime calling back and forth, I WANT ANSWERS!! I am told to wait until tomorrow when the claims department will be available, so if my geyser had burst I would have had to wait till the next day with water all over my house??? That's rubbish. This is an e-mail I sent to Discovery however no one bothered to respond or even give me a call, the geyser was replaced however they haven't repaired the damage caused by the leak, this incident happened in Feb, we are in April, I still have a hole in my wall and a stained wall.
Debonairs Northmead what pathetic service even from the manager himself who was so arrogant that he told me that I should tell the driver to go back with his pizza that I ordered at 19:38 its 21:33 and the order is still not here after 15 calls made to the branch.
I was at Checkers Northmead Square and experienced the worst service ever, the first time this happened I thought the lady was just having a bad day. However the second time around I noticed that it was an attitude problem, everyone in the complex is complaining about this lady called Lerato who works in the Deli section. I complained and was told that the manager will get in touch with me however I'm still yet to receive that call and its been a week now.
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